Go Faster and Contour TV Preferred
Cox Cable uses a hybrid fiber and coaxial connection, making it faster and more reliable than satellite , DSL , 5G and standard cable technology. You can perform a Cox speedtest in the Cox app (go to Wi-Fi→Troubleshoot→Test your whole home network) or do an Ookla speedtest here . However, internet that uses FTTH will outrank Cox internet upload speed and dependability.
Here’s how Cox internet compares to other ISPs that service the same coverage areas:
Cox service is available in the following 19 states and Washington, D.C.:
Arizona Arkansas California Connecticut Florida Georgia | Idaho Iowa Kansas Louisiana Massachusetts Missouri Nebraska | Nevada North Carolina Ohio Oklahoma Rhode Island Virginia |
Cox’s largest coverage areas include the Virginia coast, southern Louisiana, central Arizona, the California coast between Long Beach and San Diego, and the entire state of Rhode Island. Other major markets include:
Cox’s 2022–2023 ACSI score was 64/100, three points higher than its previous year’s ranking. The top cable provider (Sparklight/Cable One) earned 71/100, and the average overall score for non-fiber providers was 66/100.
Here are several ways to connect with Cox:
You can sign up for a Cox internet plan in 19 states and Washington, D.C. Major cities where Cox offers services include Phoenix, San Diego, Providence, New Orleans and Virginia Beach.
Your self-install kit from Cox will include a gateway (modem and router combination) and all necessary cables or power cords. Plug in your gateway, then open the Cox app and select “Start Easy Connect.” The on-screen instructions will walk you through the setup process. You can also watch this instructional video to help set up your Cox internet service.
Call customer service at 1-800-234-3993 or visit a retail location to cancel Cox service. Your final bill will be prorated, so you will only pay for the days you had service in your final month. If you are moving, you can transfer your Cox service to a new location here .
This content is produced through an alliance between USA TODAY and Allconnect.com. Under the alliance, Allconnect publishes articles about broadband-related topics upholding strict editorial integrity standards in line with USA TODAY’s Principles of Ethical Conduct . The opinions, analyses, reviews and recommendations expressed are those of the Allconnect editorial staff alone. The information is believed to be accurate as of the publish date, but always check the provider’s website for the most current information. Read more about our Allconnect Advertising Disclosure.
Lisa Iscrupe is a senior writer helping readers understand the complexities of broadband, internet and other home services, including energy and renewable products. Her work appears on SaveOnEnergy.com and CNET.com, with national sources such as CNN, The Daily MBA and The Media Bulletin referencing her articles.
Hannah Whatley is an editor who enjoys collaborating with writers to offer readers the most relevant, accurate, and up-to-date information for their home purchases. She has previously edited for The Motley Fool, The Modest Wallet, Grammarly, JoinCake.com and SaveOnEnergy.com, gaining expertise in several industries. Hannah has a B.A. in English from Thomas Edison State University. When she isn’t editing, she enjoys studying linguistics and languages.
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What Are the Primary Differences Between Cox Business Internet vs. Residential Internet?
Whether you’re working from home or have a growing business whose needs have been changed, having the right internet plan is a must.
When running a business, there is nothing more frustrating than an unreliable internet connection. It can make your entire business come to a hard stop, destroy customer relationships, and put a wrench on your sales.
Cox Internet Service provider is here to provide you with the best reliable internet plans that offer fast speed with zero issues. They mainly offer Business internet and Residential Internet. So, let’s have a deeper look at them and understand their difference to know which one suits your needs the best:
About Cox Business Internet
The majority of businesses require Internet access for everything from everyday operations to consumer connectivity.
Exactly what does business Internet entail then?
Small business Internet refers to a particular connection type with capabilities designed to manage your business, although identical to home Internet service. Small business Internet offers significant advantages whether you’re seeking a more dependable connection, quicker upload speeds, business continuity, or enhanced security.
About Cox Residential Internet
The internet you use at home is referred to as residential internet . Residential internet often has slower upload and download speeds and lower starting speeds. It means that your download speed is much greater than your upload speed. Even 5G carriers couldn’t match the speeds that Cox’s residential internet can offer.
Cox Business Internet Vs. Residential Internet
Both are types of internet plans, but their plans and prices vary. For example, one might have a higher speed than the other, or one is more expensive than the other. Let’s look at the differences between both of them in detail:
Significant differences between Cox residential and business internet include:
Internet Speed
IP Address
Bandwidth Allocation
Customer Service
Upload/Download Speed
One of the main differences between cox business and residential internet is its speed. Cox residential internet speed ranges from 50 Mbps to 1 Gbps while Cox business internet can go up to 10 Gbps, but it costs more than residential internet plans. Business internet is perfect for businesses requiring faster internet speed, especially when dealing with customers, meeting clients, and operations.
While cox residential internet has a dynamic IP address, business internet is given a static IP address. Static IP addresses give organizations the ability to host their network infrastructure, including servers and file storage, as they are more dependable and secure.
On the other hand, residential internet connections with dynamic IP addresses are typically less stable and secure and can change at any time without the provider’s knowledge. Cox residential internet connections that don’t demand enterprise-level security and bandwidth utilization frequently encounter them.
Since businesses need robust internet connectivity, having a dedicated bandwidth allocation is a must for the smooth running of operations. It also offers a company with higher capacity and secure connectivity. Cox dedicated bandwidth is called Point-to-Point (P2P).
For cox residential internet, the bandwidth allocation is shared among neighbors. During its peak use, there can be some visible changes in its performance, such as connection interruptions and slow internet speed. This is called GPON- Gigabit Passive Optical Networks.
Service Legal Agreement
Business transactions must include a Service Level Agreement (SLA). Cox internet service provider and two firms (yours) have established performance standards, including bandwidth and uptime, which are regularly measured and reviewed. There is a minimal time frame for when the provider will send someone in to work on any issues that need addressing.
This might be considered the service provider’s commitment that both parties have agreed upon. If these are not met, you can bargain price reductions or service offers.
Residential internet speed is not specifically guaranteed, and it can fluctuate depending on how many people are using it. In addition, it is not guaranteed that repairs will be made right away; they could take a few hours.
Unsurprisingly, customer service is greater for cox business internet because it typically comes with SLA that includes customer support and is more expensive. There are even commercial internet plans that come with VIP customer service, depending on the package.
On the other hand, residential internet users are also assured of first-rate customer service, but this is true for all their clients. As a result, client support can occasionally be slower than it is for business accounts.
When your internet connection has a symmetrical speed, the upload and download speeds are comparable, if not almost identical. This is crucial for corporate operations that frequently upload and download enormous amounts of data and files.
Cox Residential internet speeds are uneven because downloads are frequently given priority. The majority of internet users at home engage in lower-bandwidth activities like media streaming and web browsing.
Since residential internet is a simpler version of business internet, it costs less and has lower operation requirements. Cox residential internet plan costs around $50 a month. On the other hand, the cox business internet plan costs around $69 per month.
Do you need Cox business internet for your enterprise?
How much and how many people utilize the internet for business will determine the need for business internet. High-speed home internet is frequently sufficient if the majority of your activities involve:
Let’s say your company has more than five employees that share a single internet connection, upload and download huge files, and hold HD teleconferences that last for a long time. The business internet is the best option in that situation. This is essential if you converse online with clients and consumers because you wouldn’t want to worry about losing your internet connection in the middle of a sale.
Conclusion
Business internet access becomes necessary rather than optional when your company expands, and you employ more sophisticated technologies like your infrastructure, mail server, and other enterprise-level software. In addition, business internet connections are safer since handling customer data necessitates strong information security.
Before switching, evaluate your company’s needs. Although the promises of a business internet account are encouraging, a small business owner or someone working alone from home may find the price to be prohibitive.
Whether you choose residential internet or business internet, cox internet plans will surely meet your needs in the best way possible.
Cox offers a variety of fast and reliable cable internet plans..
Price: $50.00–$150.00/mo.
Speeds: 100–2,000 Mbps
Data cap: 1.2 TB
Compare all plans
◊ Provider star ratings are based on user reviews and our independent customer satisfaction survey .
Cox is a great internet service provider (ISP) choice if you can’t get a fiber internet plan. Cable internet providers like Cox offer some of the fastest and most reliable internet services available, but fiber internet is even better.
It’s important to choose the right plan when shopping for an ISP. Fortunately, Cox offers a good variety of internet plans, making it easy to find something that fits your needs and budget. Additionally, the majority of Cox customers we surveyed in our annual customer satisfaction survey were either “very satisfied” or “completely satisfied” with their internet service.
The biggest drawback with this internet provider is its plans’ lower value compared to its competitors and other cable internet providers.
Are you a current Cox customer wanting to leave a review?
Write a Review
Jump to: Plans and pricing | Speed and data caps | Fees | Installation, equipment, and contracts | Customer ratings | Cox vs. the competition | Bottom line | FAQ
$50.00/mo. | 100 Mbps | ||
$70.00/mo. | 250 Mbps | ||
$90.00/mo. | 500 Mbps | ||
$110.00/mo. | Up to 1,000 Mbps | ||
$150.00/mo | Up to 2,000 Mbps |
* for 12 months with 1-yr. term agreement
** No annual contract or cancellation fees.
Find out if Cox Communications is available in your area.
Connect Assist | $30.00/mo.* | Up to 100 Mbps | |
Connect2Complete | $9.95/mo.* | Up to 100 Mbps |
* Not available in all areas. No term agreement. Same price for 2 yrs. Pricing, packages, and policies are subject to change, including when adjusting or removing services or equipment.
The Go Faster plan is the sweet spot in Cox’s repertoire. It gives the best balance of speed and price that fits your average household’s internet needs and budget.
You can get double the speed (500 Mbps) with the Go Even Faster plan, but at $90.00 per month, we recommend this plan only if you really think you need more than 250 Mbps. Having more internet speed than you need provides very little, if any, benefit to your online experience.
Click below for a quick speed test and find out.
Download speed 000 Mbps
Upload speed 000 Mbps
Latency (ping) 00 ms
Jitter 00 ms
Be sure to use our How Much Speed Do I Need? tool before investing in a plan that may be too little or too much for your needs.
The slower Cox Go Fast plan is good for those with smaller bandwidth needs, but it isn’t fast enough to accommodate larger households with average internet usage. Pick a faster plan if there are more than one or two people in your house.
Cox’s Go Beyond Fast plan is its fastest with an impressive 2,000 Mbps. Only those with the most extreme bandwidth demands need that much speed. Households with six or more members or those who regularly download huge files may see some benefit from Cox’s Go Super Fast plan, but most don’t need it.
Cox internet plans have a 1.25 TB data cap, which is plenty of data for most customers. For those who do need more data, Cox charges $29.99 per month for an additional 500 GB and $49.99 for unlimited data—so it’s definitely pricey but less so than racking up overage fees.
If you go over your data cap, Cox charges $10 for every 50 GB of data over your limit up to a maximum of $100 in overage fees—that’s standard for a cable ISP with data caps.
Enter your zip code below to see a list of the top internet providers in your area.
Our favorite plan: The Cox Go Faster plan is the best all-around deal for most customers. Cox recently increased the plan’s speed to 250 Mbps but kept the price at $70.00 per month. With that speed, four people can simultaneously stream 4K video with tons of bandwidth left over for additional tasks.
Save $15 per month when you bundle internet service with Cox Mobile.
Cox offers professional installation for $100, or you can self-install for free. Most plans come with 12-month contracts, but you have the option of going month-to-month for an extra fee.
For $100, you can schedule to have a professional technician connect your residence to the Cox network and set up your equipment.
Self-install is free, and it’s a good option if you want to avoid the $100 fee. The process is pretty straightforward with cable ISPs like Cox as long as you have an active coaxial internet line in your home. Just plug in the equipment and connect the coaxial cable to the back of your modem or gateway. The Cox app walks you through the process.
Cox customers who choose to rent their equipment can get Cox’s Panoramic Wi-Fi Gateway. It’s a modern internet gateway (modem/router combo) that features automatic Wi-Fi channel selection and uses DOCSIS 3.1, both of which provide a smooth online experience.
Cox also sells its own Wi-Fi extenders for true wall-to-wall coverage throughout your home, but at the crazy-high price of $129.99 each, you’re better off just purchasing your own mesh router system.
Most Cox internet plans have 12-month contracts. If you want to cancel your Cox internet before the end of your contract, you’ll have to pay $10 in early termination fees for each month remaining in your contract.
For an extra $10 per month, you can change any plan to month-to-month and avoid the ETFs.
Most Cox internet plans start with promotional pricing and then get more expensive after the first 12 months. After the promotional period, Cox raises prices $21 per month, on average.
Cox customer satisfaction rating | 3.7/5 | 3.7/5 | 3.8/5 | 3.9/5 | 3.4/5 |
Average rating* | 3.7/5 | 3.7/5 | 3.6/5 | 3.8/5 | 3.4/5 |
*Based on our annual customer satisfaction survey .
Cox customers gave good ratings in our annual customer satisfaction survey , consistently placing Cox in the top half of every category. Cox’s customer service ratings were near the top, likely due to Cox’s emphasis on providing a good customer experience; it’s one of the easier ISPs to get a human on the phone when you need help. Price was Cox’s weakest category, though it still maintained average ratings. Cox’s plans tend to offer a little less speed for the money when compared to the competition.
We love collecting feedback about internet providers so you can make the best decisions based on our reviews and the voices of current subscribers. Be sure to check out our Customer Review form to let us know about your experience with Cox and read what others say.
Read Reviews
Cox | $50.00–$150.00/mo. | 100–2,000 Mbps | 3.6/5* | |
AT&T | $55.00–$250.00/mo. | 25–5,000 Mbps | 3.7/5* | |
CenturyLink | $30.00–$75.00/mo. | 100–940 Mbps | 3.6/5* |
|
Verizon | $49.99–$94.99 | 300–2,300 Mbps | 3.9/5* |
|
Cox’s main competitors are AT&T, CenturyLink, and Verizon: all fiber and DSL providers. If you can get a fiber plan through any of these competitors, we recommend going with it over Cox’s internet plans. Fiber is faster and more reliable than cable internet. To further sweeten the deal, AT&T, CenturyLink, and Verizon don’t have data caps or annual contracts. You can get a month-to-month plan with unlimited data with Cox, but it adds an additional $60 per month onto Cox’s already pricey rates.
We don’t recommend choosing any DSL plan over Cox’s cable internet. DSL isn’t capable of very fast speeds, and the service tends not to be as consistent and reliable as Cox.
Cox is a solid choice if you don’t have access to fiber internet. It offers plans with enough speed to satisfy even the most demanding web users but also has some good options for the average household.
Choosing to go with a cable ISP like Cox means having fast and reliable internet access that you can count on.
Shop Cox Internet
Where can i get cox internet.
Cox has coverage areas extending all over the US. Enter your zip code below to see if Cox internet is available in your area.
Yes. Cox offers plans up to 2,000 Mbps, but you probably don’t need that much. Try our quick How Much Internet Speed Do I need? test to estimate the perfect plan speed for you.
The Cox Go Faster plan is a good choice for the average household. It provides 250 Mbps of download speed for $49.99 per month.
Cox’s professional install fee is $100. You can try a self-install for free, but it requires you already have a Cox internet connection at your residence.
Our HighSpeedInternet.com editorial team bases our analyses on customer input from our annual customer satisfaction survey , results from our speed test tool , and proprietary internet provider data on speeds and pricing. To strengthen our research, we look closely at provider contracts to get hard-to-find information on price hikes, data caps, and extra fees, and we keep tabs on the latest news reports and online reviews. When applicable, we also rely on our personal experiences testing these services.
We've tested and extensively researched Cox internet. Read on to see if Cox internet plans are worth it.
Data as of post date. Offers and availability may vary by location and are subject to change.
***** ↓ This row is hidden ↓ *****
Package | Price* | Download speeds up to | Upload speeds up to | |
---|---|---|---|---|
Go Even Faster Best for small households | $49.99/mo. | 250 Mbps | 10 Mbps | Please enter a valid zip code. |
Go Super Fast Best for large households | $99.99/mo. | 1,000 Mbps | 35 Mbps | Please enter a valid zip code. |
Share | Jun 11, 2024
Cox internet is generally good for most folks, but it really depends on which competitors are also available in your area.
In a nutshell, Cox cable internet plans are faster than telephone-line DSL internet but slower than fiber-optic internet. Still, some of Cox’s internet plans come close to fiber speed, and most of them can easily handle household needs. And while most Cox internet plans are fairly affordable, their higher speed plans are not a great bang for your buck.
Cox internet’s strongest points are its reliability and good customer satisfaction marks. For those reasons, we say Cox is a solid home internet choice.
Why you should trust us. Our expert editors surveyed hundreds of Cox internet customers, researched pricing and speeds, and tested Cox home internet, and then rated it on a five-star scale according to four essential criteria:
Prices starting at $49.99/mo.
Max download speeds up to 1,200 Mbps
Read Cox Review
Max download speeds up to * 1,000 Mbps
Read Spectrum Review
* Speed based on wired connection. Available Internet speeds may vary by address. Gig capable modem required for Gig speed.
Pricing, speed and availability not guaranteed. Subject to change.
Cox frequently offers free promotions on features and equipment, low-income internet discounts, and mobile bundle discounts. Check out our Cox Deals and Promotions page for the latest deals.
Cox internet plans.
Package | Price | Download speeds up to | Upload speeds | |
---|---|---|---|---|
StraightUp Internet | $50.00/mo.** | 100 Mbps | 5 Mbps | Please enter a valid zip code. |
Go Fast (no contract) | $49.99/mo.* | 100 Mbps | 5 Mbps | Please enter a valid zip code. |
Go Faster | $69.99/mo.* | 250 Mbps | Up to 10 Mbps | Please enter a valid zip code. |
Go Even Faster | $89.99/mo.† | 500 Mbps | 10 Mbps | Please enter a valid zip code. |
Go Super Fast | $109.99/mo.‡ | 1,000 Mbps | 35 Mbps | Please enter a valid zip code. |
Go Beyond Fast | $149.99/mo.* | 2,000 Mbps | 100 Mbps | Please enter a valid zip code. |
**Not available in all areas. No term agreement. Same price for 2 yrs. Pricing, packages, and policies are subject to change, including when adjusting or removing services or equipment. *No annual contract or cancellation fees. †For 12 mos. No annual contract. ‡For 12 mos. w/ 1-yr. term agreement. Data effective as of post date. Offers and availability may vary by location and are subject to change. Data effective as of post date. Offers and availability may vary by location and are subject to change.
Cox’s starting package, Go Fast, is an ideal internet plan. It costs $49.99 a month (the average price for internet in the U.S.) and comes with 100 Mbps, which is our recommended internet speed for most users.
And Cox’s cable internet speeds stay competitive with fiber internet , thanks to its Go Super Fast plan. With this plan, you’ll get download speeds as fast as 1,000 Mbps. But cable internet can’t match fiber’s fast upload speeds, so your video calls might not be as smooth as they’d be on a fiber internet service. Go Beyond Fast also reaches fiber internet’s heights with 2 Gig speeds, but for a ridiculously high price tag.
If you’re running a home business or uploading your weekly fly-fishing podcast, maybe look around for a fiber internet provider. And fiber internet providers like Google Fiber and Verizon Fios offer gig speeds for less cash, for example, so shop around.
As a Cox subscriber with Go Super Fast internet, I can attest to its lightning speed, whether I'm doing essential work or playing games. It's perfect when everyone in the house wants to retreat to a different room to use a device for everything from watching movies to downloading movies to watch on the phone—the download speed has never slowed down no matter what kind of activity is taking place.
Cox internet and tv bundles.
Package | Price* | Download speeds up to | Channel count | Details |
---|---|---|---|---|
Go Faster + Contour TV Preferred | $185.99/mo.* | 250 Mbps | 140+ | Please enter a valid zip code. |
Go Even Faster + Contour TV Preferred | $205.99/mo.** | 500 Mbps | 140+ | Please enter a valid zip code. |
Go Super Fast + Contour TV Preferred | $224.99/mo.† | 1,000 Mbps | 140+ | Please enter a valid zip code. |
*No annual contract or cancellation fees. **for 12 mos. No annual contract. † for 12 mos. w/ 1-yr. term agreement. Data effective as of post date. Offers and availability may vary by location and are subject to change.
TBH, we don’t really recommend Cox TV and internet bundles because of the extremely high cost for most folks.
Unfortunately, aside from giving you one convenient bill and live TV, Cox internet and TV bundles don’t deliver much value. We recommend checking out the Cox internet packages and going with a standalone Cox internet plan. If you want TV, we recommend going with a more affordable live TV streaming option.
Still interested in Cox bundles? We analyze every Cox bundle (we only list the three best here) in our comprehensive review .
Cox internet and mobile bundles.
Package | Price (1 line)* | Download speeds up to | Data allowance | Details |
---|---|---|---|---|
Go Faster + Pay as You Gig | $70.00/mo.* | 250 Mbps | 1 GB | Please enter a valid zip code. |
Go Even Faster + Gig Unlimited | $120.00/mo.** | 500 Mbps | 20 GB, then speeds reduce | Please enter a valid zip code. |
Go Super Fast + Gig Unlimited | $140.00/mo.† | 1,000 Mbps | 20 GB, then speeds reduce | Please enter a valid zip code. |
Cox internet customers are eligible to sign up for one of Cox’s two mobile plans. Pay as You Gig is a pay-as-you-go plan, and Gig Unlimited comes with unlimited data. Cox Mobile uses Verizon’s mobile network, which means you can expect reliable service from Cox Mobile at a fraction of the price of larger wireless providers. Plus, both plans come with unlimited talk and text.
To top things off, Cox offers a $14.99 monthly discount on its mobile plans when you bundle with Go Fast, Go Faster, Go Even Faster, or Go Super Fast plans. Don’t worry; we’ve already incorporated these discounts into the prices above.
Test | Score |
---|---|
Average latency | 24.76 milliseconds |
Internet reliability approval rating | 65% approval |
Internet speed approval rating | 69% approval |
Reliability is one of Cox’s stronger suits, with solid marks scored in our annual Internet Customer Satisfaction Survey . Around 65% of the Cox customers we surveyed were satisfied with Cox’s reliability—this isn’t a bad number, considering that Cox is a cable internet provider. Cable internet is not as reliable as fiber internet , whose underground fiber networks are better protected from storms and inclement weather, both common causes of internet outages.
Ok, Cox is relatively reliable, but is it fast? Our survey reports that nearly 70% of customers think so. Fiber internet once again trumps cable in all areas of speed with its equal download and upload speeds, but we can’t write Cox out just yet. Cox’s top-tier plan, Go Beyond Fast, hits 2,000 Mbps download speeds—a number higher than many fiber plans. Go Beyond Fast is pricy and a bit overkill for the average consumer, but it’s available for the speed demons out there.
We also take latency into account in figuring our reliability ratings. According to our friends at HighSpeedInternet.com, Cox internet users had an average latency of around 25 milliseconds—latency refers to how long it takes for data to physically reach your computer. The lower the latency number, the better. 25 milliseconds is a great speed, plenty fast for streaming, downloading, gaming, or Zoom calls.
Cox is available in 18 states across the US, but is it in your neck of the woods? Enter your zip code below to find out.
Bundles and TV service aside, a couple of things that Cox gets right are its internet equipment and features. Smaller internet service providers can’t provide you the tech that Cox does, but it’ll cost you a little extra.
Read on to see what goodies Cox internet has to offer.
Cox rents the Panoramic WiFi Gateway for $12 a month. A combination cable modem and 2-port gigabit wired router, the Panoramic WiFi provides fast and reliable speeds across your home. Plus, you can download the Cox app to manage your Wi-Fi from your home or mobile device.
You don’t have to rent this modem/router combo if you don’t want to though—you can buy a Cox-compatible modem and router instead. Buying your own devices will cost you more upfront, but you might save some cash dollars in the long run.
All Cox internet plans come with a membership to Cox Hotspots, a network of 3 million Wi-Fi hotspots accessible from any mobile device. These Wi-Fi hotspots are free for Cox customers, but if you’re not one, you can also pay a fee to connect to a hotspot for a limited time. For more information on how to locate and connect to Cox Wi-Fi, check out our Cox Hotspots guide .
Cox also has a TV streaming device called the Cox Contour Stream Player that you can get with its internet plans. The streaming device costs $5 per month and comes preloaded with popular streaming apps like Netflix and Peacock .
Regardless of how it stacks up against other streaming devices, going with the Cox Contour Stream Player and Panoramic WiFi is still a whole helluva lot cheaper than bundling internet and TV through Cox.
As part of CableTV.com’s annual Internet Customer Satisfaction Survey , we polled thousands of real-life internet customers, asking how they felt about their internet providers.
Cox’s overall satisfaction ranking is middle-of-the-road at 64%. Cable internet providers consistently fell behind fiber providers like Google Fiber , Verizon , and AT&T in our survey, and Cox is no exception. Cox also came up short behind fellow cable ISP Spectrum in all but two areas of satisfaction.
Cox’s customer service ranking is also 64%, showing mixed feelings about the ability to get help from Cox customer support when needed. One plus of Cox Communications is that they have brick-and-mortar stores you can visit, along with 24/7 service by phone or via chat .
Overall Cox internet seems to work pretty well other than there are some infrequent outages which seems to be fairly normal for all internet providers. I think there has only been one multiday outage which was eventually fixed by Cox with some new equipment.
Is cox internet unlimited.
Like most cable internet providers, Cox imposes a data cap on service—but you’ll likely never hit it. Cox’s monthly 1.25 TB (terabyte) cap is comparable to streaming over 500 hours of HD movies and TV shows. If you can consume that in a month, you’ve earned an internet break.
If you need to keep track of your data usage, Cox has options. There’s a Data Usage Meter available on the Cox website and the Cox app. Opt-in alerts can let you know if you’re running low on data.
Cox offers standalone internet plans for those who have—or want—to cut the cable cord but still stream TV and movie programs. It’s one way to avoid getting locked into a bundle that will be more expensive.
Cox internet service is compatible with a long list of modems from outside sources, as long as they’re DOCSIS 3.0 or 3.1. Plans below 250 Mbps will work with older DOCSIS 2.0 modems.
If you need technical support for your Cox internet service, call +1-800-234-3993 at any time, day or night. Check out our Cox customer service page for more ways to get in touch.
We also have a handy Cox Troubleshooting Guide that can help lead you to a solution.
All of the Cox internet plans include 1.25 TB (1,280 GB) of data per month. Cox offers the option to add more. For $29.99 a month, you can add 500 GB to your base data for another 100 hours of HD streaming.
Unlimited data will cost you an additional $49.99 a month on top of your Cox internet package. You can work and play online to your heart’s content with the unlimited plan. Say goodbye (and good riddance) to worrying about any overage charges.
Check the Cox deals and promotions to see if there are ways to save a few bucks.
Go Beyond Fast is Cox’s fastest internet speed at 2,000 Mbps, perfect for people working from home or who live with multiple users who stream, play video games, or video call daily.
This option has the speed to power several devices at once, and lets you stream 4K movies while downloading several more or play an online game while chatting via video.
Once you determine the Cox residential internet plan that best suits your needs, you purchase a few different ways.
As you’re shopping for internet plans on the Cox site, a chat window will pop up offering different types of help. One of the options you can select is specifically for adding new services. If you’re making a change to a current service, you can type a specific request in the chat window to start your order.
If you would prefer to speak to a customer service sales representative, call +1-844-573-0474 . If you prefer to place an order in person, find out if there’s a Cox store in your area and you can discuss options and start service at one of their locations.
To determine the capabilities of Cox internet plans, we tested different internet plans on devices including TVs, iPhones, Androids, and tablets. In some homes, we tested on multiple products simultaneously to ensure download speeds when numerous users are enjoying the service all at once. We also explored Cox’s internet plans and packages to give you the most up-to-date information about pricing and features. We used data from our annual customer service satisfaction survey to present star ratings to help decision-making. You can learn more about our process on our How We Rank page.
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Airtel to raise mobile tariff rates from july 3 to sustain business profitability and invest in better technology.
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Bharti Airtel has announced that it will increase its mobile tariffs starting July 3. The company in a statement said that it is necessary to maintain an Average Revenue per User (ARPU) above Rs 300 to ensure a financially healthy business. This increase will help them invest in better network technology and spectrum. Airtel has made sure that the price hike is small, less than 70 paise per day, especially for entry-level plans to avoid burdening budget-conscious customers. Notably, Reliance Jio has also increased the price of its prepaid and postpaid plans. The price hike will also go into effect from July 3.
Airtel’s new tariff plans include modest price increases to minimize the impact on budget-conscious consumers. Here is a detailed breakdown of the new prepaid and postpaid plans:
Prepaid Plans:
--Rs 199 Plan: Previously priced at Rs 179, this plan now costs Rs 199. It includes 2GB of data, unlimited calling, and 100 SMS per day for 28 days. --Rs 509 Plan: Earlier at Rs 455, this plan now costs Rs 509. It offers 6GB of data, unlimited calling, and 100 SMS per day for 84 days. --Rs 1999 Plan: Previously priced at Rs 1799, this plan now costs Rs 1999. It includes 24GB of data, unlimited calling, and 100 SMS per day for 365 days. --Rs 299 Plan: Earlier at Rs 265, this plan now costs Rs 299. It offers 1GB of data per day, unlimited calling, and 100 SMS per day for 28 days. --Rs 349 Plan: Previously priced at Rs 299, this plan now costs Rs 349. It includes 1.5GB of data per day, unlimited calling, and 100 SMS per day for 28 days. --Rs 409 Plan: Earlier at Rs 359, this plan now costs Rs 409. It offers 2.5GB of data per day, unlimited calling, and 100 SMS per day for 28 days. --Rs 449 Plan: Previously priced at Rs 399, this plan now costs Rs 449. It includes 3GB of data per day, unlimited calling, and 100 SMS per day for 28 days. --Rs 579 Plan: Earlier at Rs 479, this plan now costs Rs 579. It offers 1.5GB of data per day, unlimited calling, and 100 SMS per day for 56 days. --Rs 649 Plan: Previously priced at Rs 549, this plan now costs Rs 649. It includes 2GB of data per day, unlimited calling, and 100 SMS per day for 56 days. --Rs 859 Plan: Earlier at Rs 719, this plan now costs Rs 859. It offers 1.5GB of data per day, unlimited calling, and 100 SMS per day for 84 days. --Rs 979 Plan: Previously priced at Rs 839, this plan now costs Rs 979. It includes 2GB of data per day, unlimited calling, and 100 SMS per day for 84 days. --Rs 3599 Plan: Earlier at Rs 2999, this plan now costs Rs 3599. It offers 2GB of data per day, unlimited calling, and 100 SMS per day for 365 days.
Data Add-On Plans:
--Rs 22 Plan: Previously priced at Rs 19, this plan now costs Rs 22. It includes 1GB of additional data for 1 day. --Rs 33 Plan: Earlier at Rs 29, this plan now costs Rs 33. It offers 2GB of additional data for 1 day. --Rs 77 Plan: Previously priced at Rs 65, this plan now costs Rs 77. It includes 4GB of additional data for the validity of the base plan.
Postpaid Plans:
--Rs 449 Plan: This plan offers 40GB of data with rollover, unlimited calling, 100 SMS per day, and an Xstream Premium subscription. --Rs 549 Plan: It includes 75GB of data with rollover, unlimited calling, 100 SMS per day, Xstream Premium, Disney+Hotstar for 12 months, and Amazon Prime for 6 months. --Rs 699 Plan: For families, this plan includes 105GB of data with rollover, unlimited calling, 100 SMS per day, Xstream Premium, Disney+Hotstar for 12 months, Amazon Prime for 6 months, and Wynk Premium for 2 connections. --Rs 999 Plan: For larger families, this plan offers 190GB of data with rollover, unlimited calling, 100 SMS per day, Xstream Premium, Disney+Hotstar for 12 months, and Amazon Prime for 4 connections.
These new tariffs apply to all circles, including Bharti Hexacom Ltd. The revised prices will be available on Airtel's official website starting July 3, 2024. Published By: Ankita Chakravarti Published On: Jun 28, 2024
Finding an internet service provider (ISP) for a business, especially a home business, can be considerably more complicated than selecting one for your personal, home use. This type of service represents a significant monthly expense and since there’s a great deal of variation from ISP to ISP, it is well worth doing your research to find the best provider and value for your business.
What's In This Article?
COX and CenturyLink are two of the most popular internet service providers in the United States, so if you’re a business owner looking to find the best ISP for your company, it’s likely that you’re considering at least one of them.
In this article, we’ll walk you through the process of determining which provider is best for you by giving you a side by side comparison of the two when it comes to various aspects that are very important when it comes to ISPs, such as reliability, cost, speed and customer service.
This review is based on reviews posted online by active customers of COX and CenturyLink in addition to research carried out by us.
Note : We’ve written an article that offers options to save even more money on Home Internet and Streaming TV services. I am personally saving over $200 per month using these methods. Read about it here.
As mentioned, to help you determine which ISP is best for your business, we’ll show you how COX vs CenturyLink compare when it comes to things like speed, availability and pricing.
So, without further ado, let’s get started.
Pricing is always a key consideration, especially when it comes to an ongoing expensive like your internet connection. People often use price to gauge the quality of a product or service, but when it comes to business internet service providers, the most expensive option isn’t necessarily the best.
Both CenturyLink and COX have various tiered pricing plans, but, generally speaking, CenturyLink is more affordable and usually represents better value for money.
CenturyLink has three business plans which cost between $65 and $90 per month. Its cheapest plan is its CenturyLink Simple Internet deal, which costs $65 per month and gives your business internet access without the need for a landline.
This offer doesn’t have a minimum contract length, so you can purchase it on a rolling monthly basis and cancel whenever you need to.
CenturyLink’s next plan costs $84.99 and comes with the simple addition of a landline, with unlimited nationwide calling. This particular plan must be purchased on a minimum two year contract and it has no cancellation fees.
Lastly, their final and most expensive plan costs $90 per month and consists of an internet connection plus a digital phone service. This plan also has no minimum contract, so you can cancel anytime without any hassle.
COX’s internet plans are considerably more expensive than CenturyLink’s, and they also have three separate plans to choose from, each with a discounted rate for the first six months. Furthermore, you should keep in mind that all of their plans must be purchased on a minimum three-year contract, which will be a major drawback for some businesses.
Their cheapest offering is their “COX Business Internet – 50” plan, which costs $74 per month for the first 6 months and $190 per month thereafter. This plan offers speeds up to 50 megabits per second (Mbps).
COX’s next two plans cost $104 and $340 per month for the first six months, respectively, before rising to $260 and $340 per month. We’ll compare the different internet speeds of COX and CenturyLink later in this guide, but for now it should be mentioned that the only difference between COX’s three plans is faster internet speeds (none of them come with a landline service.)
CenturyLink also comes out on top when it comes to features, as most of their plans come with useful additional features, such as a free Microsoft Office 365 Business Essentials subscription and instant messaging.
Furthermore, CenturyLink has a few plans which come with a landline or a digital phone, while COX doesn’t offer this at all.
If you’re looking for the fastest internet connection possible and aren’t too concerned about the cost, COX is your best bet. Specifically, some of CenturyLink’s plans offer speeds up to 140Mbps, while COX’s most expensive plan delivers speeds up to 200Mbps.
However, you should keep in mind that these maximum speeds aren’t available in all areas of the two ISP’s respective networks, and actual speeds are often considerably lower than the advertised speeds.
When it comes to value for money, CenturyLink is better in most areas as they are far more affordable than COX and their speeds are only a bit slower.
Also, you should note that CenturyLink offers cable and fiber internet connections, while COX currently only offers cable connections.
Both CenturyLink and COX promise at least 99 percent uptime, as do most other ISPs (both business and residential providers.) Furthermore, customer reviews posted online don’t indicate a discernible difference in reliability between COX and CenturyLink.
Note: The uptime figure provided by ISPs usually doesn’t include planned maintenance, so keep that in mind when comparing claims made by rival providers.
Century Link is available in over twice as many States as COX, with the former serving 37 States and the latter only serving 15.
Century Link Business is available in these States:
As for COX Cable, their business internet service is available in the following States:
As you can see from the above lists, in some States both CenturyLink and COX are available, while in others only one or the other is available, so in many cases there’s no point comparing these two ISPs (as they aren’t direct rivals in many parts of the United States.)
CenturyLink and COX both have customer satisfaction scores below the ISP industry average of 64 percent, but there are many positive customer reviews online for both companies, so, on the whole, it’s a mixed bag for both ISPs.
Specifically, CenturyLink Business has an ACSI customer satisfaction score of 60, which compares to COX’s incrementally worse score of 59.
COX and CenturyLink both offer customer support through the same mix of channels, including telephone support, live chat and email. They also have various guides and FAQs sections on their websites to help you quickly solve some of the issues you may encounter.
Both ISPs charge an installation fee on all of their plans, with COX Business charging $25 while CenturyLink’s fee is over twice this, at $60. However, CenturyLink allows new customers to perform a self-installation to avoid having to pay this fee.
On the other hand, COX doesn’t allow self-installation, so their $25 installation fee is unavoidable.
When comparing Cox vs CenturyLink, CenturyLink comes out on top in most cases, and they undoubtedly offer better value for money. So, unless CenturyLink isn’t available in your area, or if you’re only concerned with getting the absolute best speeds possible, you should choose CenturyLink Business over COX.
When it comes to choosing which plan is best for you, consider what internet speed your business needs and if you can actually benefit from the additional features. Remember, even just $20 or so extra per month will add up to a significant amount of money over the course of a contract term.
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Help may not be on the way for first-time homebuyers frustrated by high mortgage rates and even higher home prices. Economists at Bank of America warned this week that the US housing market is ...
Home prices have risen 47% since the pandemic, mortgage interest rates are hovering around 7%, and over half of renters spend more than 30% of their income on housing, making them cost-burdened ...
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Cox's starting package, Go Fast, is an ideal internet plan. It costs $49.99 a month (the average price for internet in the U.S.) and comes with 100 Mbps, which is our recommended internet speed for most users.. And Cox's cable internet speeds stay competitive with fiber internet, thanks to its Go Super Fast plan.With this plan, you'll get download speeds as fast as 1,000 Mbps.
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--Rs 509 Plan: Earlier at Rs 455, this plan now costs Rs 509. It offers 6GB of data, unlimited calling, and 100 SMS per day for 84 days.--Rs 1999 Plan: Previously priced at Rs 1799, this plan now costs Rs 1999. It includes 24GB of data, unlimited calling, and 100 SMS per day for 365 days.--Rs 299 Plan: Earlier at Rs 265, this plan now costs Rs 299.
Their cheapest offering is their "COX Business Internet - 50" plan, which costs $74 per month for the first 6 months and $190 per month thereafter. This plan offers speeds up to 50 megabits per second (Mbps). COX's next two plans cost $104 and $340 per month for the first six months, respectively, ...