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IAS Books For Decision Making and Problem Solving – Prelims Paper 2 (CSAT)

Last updated on November 4, 2020 by Alex Andrews George

Decision Making and Problem Solving test area comprise questions from “Situation Analysis”. There may not be negative marking in these questions.

IAS Books For Decision Making and Problem Solving – Prelims Paper 2 (CSAT)

Recommended IAS Books for Decision Making and Problem Solving

  • CSAT Decision Making Problem Solving & Interpersonal Skills
  • Decision Making And Problem Solving Strategies

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decision making and problem solving upsc book pdf

April 18, 2015 at 10:44 pm

I am a ca and wish to pol science as an optional subject. Kindly advicw me is it a good subject and a scoring one. I have special interwst in polity and international afairs, though i have not studied this subject after 10 class in school. Kindly advice, is it a scoring subject?

decision making and problem solving upsc book pdf

January 20, 2019 at 12:17 pm

I think u are confused . As u described that u are interested in polity but this not means that u score well in polity in my opinion u should read 4-5 optional subjects 14 days each then decide. I hope this will helpful to u.

decision making and problem solving upsc book pdf

August 18, 2017 at 11:32 am

Sir please provide an article on judiciary, new development, commercial etc. I thank you

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Preliminary pattern and syllabus .

Civil Services Preliminary exam comprises of two compulsory papers of 200 marks each (General Studies Paper I and General Studies Paper II). The questions will be of multiple choice, objective type. The marks in prelims will not be counted for final ranking, but just for qualification for main exam.

The Commission will draw a list of candidates to be qualified for Civil Service (Main) Examination based on the criterion of minimum qualifying marks of 33% in General Studies PaperII of Civil Services (Preliminary) Examination and total qualifying marks of General Studies Paper-I of Civil Services (Preliminary) Examination as may be determined by the Commission.

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  • Current events of national and international importance.
  • History of India and Indian National Movement.
  • Indian and World Geography – Physical, Social, Economic Geography of India and the World.
  • Indian Polity and Governance – Constitution, Political System, Panchayati Raj, Public Policy, Rights Issues, etc.
  • Economic and Social Development Sustainable Development, Poverty, Inclusion, Demographics, Social Sector initiatives, etc.
  • General issues on Environmental Ecology, Bio-diversity and Climate Change – that do not require subject specialization.
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UPSC Syllabus for Paper II- (200 marks) Duration: Two hours (Not counted for the merit rank in Prelims but a qualifying Paper; just needs 33% marks)

  • Comprehension.
  • Interpersonal skills including communication skills.
  • Logical reasoning and analytical ability.
  • Decision-making and problem-solving.
  • General mental ability.
  • Basic numeracy (numbers and their relations, orders of magnitude, etc.) (Class X level), Data interpretation (charts, graphs, tables, data sufficiency etc. – Class X level).

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Comprehension, Decision Making & Problem Solving Compendium for UPSC IAS Prelims CSAT Paper 2 & State PSC Exams 3rd Edition Paperback – 14 July 2022

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Comprehension, Decision Making & Problem Solving Compendium for IAS Prelims General Studies Paper 2 & State PSC Exams is the 2nd of the 3 books for Paper 2.

• It is an exhaustive work capturing all the important topics being asked in the last few years of the IAS Prelim exam. The book has separate units for Comprehension and English Language Comprehension.

• English Language RC passage covers all literary styles.

• Exhaustive exercise of situation-based questions to test decision making and administrative course of action.

• Vast variety of situation-based questions to test Interpersonal Skills including Communication Skills.

• The book is divided into chapters which contains detailed theory explaining all concepts with proper examples along with Practice Exercise.

• The Exercise covers the fully solved past CSAT questions from 2011 onwards.

In all the book contains 5 Chapters & 1500+ MCQs (Past + Previous) with detailed solutions.

  • ISBN-10 9355641052
  • ISBN-13 978-9355641052
  • Publisher Disha Publication
  • Publication date 14 July 2022
  • Part of series English Edition NCERT based Compendium Series for IAS Prelims (Papers 1 & 2) & Mains
  • Language English
  • Dimensions 20.3 x 25.4 x 4.7 cm
  • Print length 204 pages
  • See all details

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  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 204 pages
  • ISBN-10 ‏ : ‎ 9355641052
  • ISBN-13 ‏ : ‎ 978-9355641052
  • Item Weight ‏ : ‎ 360 g
  • Dimensions ‏ : ‎ 20.3 x 25.4 x 4.7 cm
  • Country of Origin ‏ : ‎ India
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  • Importer ‏ : ‎ AIETS.COM PVT. LTD. Plot No -6 ,(Ground Floor) Near IPSR Institute, Khasra No-40 Satbari, Chattarpur, New Delhi - 110074
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decision making and problem solving upsc book pdf

(Paper) CSAT: Problem Solving and Decision Making

Problem solving and decision making.

As a civil servant you are expected to make quick, reasoned, logical and welfare oriented decisions. Once the decision is taken you should stick to your stand and should not bow down before political or industry pressure. The questions based on this will test your decision making skills, something, which the prelims never did. You will also be tested on your sincerity, honesty, and integrity towards the civil services values. Till now candidates feigned these qualities in the IAS interview and got through. This will be possible any more.

This part of the examination measures your ability to use logic and common sense in solving of problems confronted in modern day today administration. The questions will generally relate to situations that require you either to take some action, to explain why an action has or would be taken or to interpret what the action implies. In Problem Solving and Decision Making there is a classic five step approach which would enable you to solve most the questions easily. The steps are:

  • Indentify the problem
  • Indentify the possible solutions
  • Select the best solution
  • Eliminate other solutions
  • Make the decision

Now let us look at these steps in greater detail-

1. Identify the problem : Read the question carefully, and clearly identify what is being asked. What is special problem or point of the question? Is there any specific order you must follow? Are there any special instructions you must follow? 2. Indentify the possible solutions : Read all the choices carefully to identify one that best solves the problem. 3. Select the best solution and then defend it : Answer the question why does this solve the problem? Does it solve the problem with least risk, danger or damage. Always keep in mind that the consequences could be physical or mental. Will it solve the problem within the reasonable time? Have you answered all the parts of the question? Are they in correct order? 4. Eliminate other choices that :

  • Are contradictory to what is required
  • Call for unnecessary actions or risk
  • Require that an instruction be disobeyed
  • Insult, disregard or interfere with the basic values of our constitution
  • Benefit only specific person or group
  • Only partially solve the problem
  • Procrastinate the real problem
  • Call for an action you are unauthorised to take are not in a position to implement

5. Make the decision and record it.

Sample Question

Q. You are the District Collector of XYZ district of India. One morning you reach the office and while you were going through some files, you hear some noise of conflict from out side. You call the assistant and enquire about the issue. The assistant tells you that a communal riot has broken out in the city. What would be your immediate course of action?

Analyses the following options and choose your answer using the codes given below-

(a) You will rush to the scene of the conflict immediately and call the leaders of the both the communities to calm the mob. (b) You will instruct the SP of the district to look into the matter. (c) You will inform the Divisional Commissioner and wait for his instructions. (d) You will summon the SP and other senior officials for conference to take the stock of situation and to take necessary action.

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  • Decision Making Concept & Questions

Decision Making Concept & Questions

Decision Making Questions are a part of Verbal Reasoning and a common topic for all major Government exams conducted in the country.

Logical analysis and reviewing the questions carefully are the key factors to answer questions based on this topic. The weightage of marks, however from this section varies between 3-5 marks.

In this article, we shall discuss at length the concept of decision making, tips to answer decision making questions and some sample questions for candidates assistance.

To know the detailed syllabus for logical or verbal reasoning and the exams in which this section is included, candidates can visit the logical reasoning page. 

Decision Making Questions and Answers PDF:- Download PDF Here

The Concept of Decision Making 

Under the decision making questions, candidates need to analyse and review the given information and based on the same need to answer the question. 

There two types of questions which may be asked as a part of decision making. These include:

  • Direct Questions: In such questions, a condition may be given and based on the same the final decision has to be made
  • Complex Questions: In such questions, a set of eligibility criteria are given. Candidates need to analyse the eligibility details given and based on it, answer what candidates can qualify/ appear/ register for an exam or a post

With the increased competition, the complex variety of questions have become more common. These type of questions are lengthy but if reviewed carefully, they are easy to answer. 

Candidates can go through the video on decision making to understand the concept better-

decision making and problem solving upsc book pdf

Candidates can also check the Tips to Solve Decision Making Questions in UPSC CSAT at the linked article.

Decision Making Questions & Answers

Given below are sample questions based on decision making. Candidates can practise them and analyse the types of questions and the format in which they may be asked. 

Directions (Q1 – Q2): Refer to the information given below and answer the following questions:

In a school in New Delhi, a panel of three senior teachers has been formed to elect the Head Boy of the school. Thre probable candidates have been selected by the students: Ajay, Veer and Nitin. Each teacher has to vote either in against or for each student. 

The following criteria are known to us about the selection:

  • Exactly two teachers vote for Ajay
  • Exactly one teacher votes for Veer
  • Exactly one teacher votes for Nitin
  • Teacher 1 votes for Ajay 
  • Teacher 2 votes against Ajay and Nitin
  • Teacher 3 votes against Nitin

Q 1. Which of the given statements is definitely true?

  • Teacher 2 votes against Nitin
  • Teacher 3 is in support of Ajay but against Nitin
  • Teacher 1 is against Ajay
  • Teacher 3 is against Veer
  • None of the above

Q 2. Based on the given information, which of the statements is completely false?

  • If Teacher 3 votes against Veer, then Teacher 2 would have voted for Veer
  • Teacher 1 was against making Veer the Head Boy of the school
  • Teacher 3 voted for Ajay
  • Veer was not supported by Teacher 1

Directions (Q3 – Q4): Analyse the information given below about an election campaign strategy and answer the following questions:

You are supposed to prepare a strategy for election campaigning which is going to start in 6 months time. This is to be done at multiple constituencies involving many agencies. There would be a huge amount of logistical support which would be required once the format has been decided. The Minister has called for a meeting to hear your action plan and you need to be prepared for it.

Q 3. What would be the most effective answer?

  • Concentrate on coordinating with the different agencies and having them approve the strategy
  • Concentrate on setting deadlines, targets and checkpoints in order to meet the deadlines.
  • Concentrate on getting an immediate feel for the contents design and layout of the strategy.
  • Concentrate on logistics: how to move people and equipment from one place to another smoothly

Q 4. What would be the least effective answer?

  • Concentrate on logistics: how to move people and equipment from one place to another smoothly.

decision making and problem solving upsc book pdf

Direction Q5: You have been using a certain computer system to perform your role for years and it has proved to be stable and reliable. Recently, you were informed that it is to be updated next month with new functionality and applications. You are concerned about the time it would take to have a trouble free system as the current system took six months to become trouble free. You now need to decide your response to this news. 

Q 5. What would be the least effective answer?

  • Find out all you can about the system and volunteer to be the first to trial run it.
  • Voice your concern to your superior and recommend that all possible upgrades be delayed until all possible issues have been identified and resolved.
  • Ask All other colleagues to run the new systems for errors so that the quality of your work is not compromised, but seek their reviews.
  • Believe that the appropriate checks have been carried out and wait for the introduction of the upgrade so that you can assess its functionality.

Q 6. As a relatively small part of your role, you are responsible for the maintenance of a database of statistical information regarding meteorological data and its link to road traffic levels at the Indian met department. This is drawn upon every three months for analysis, although for the past few years the results have been consistent and predictable and some people have questioned the need for such detailed data. In order to compile the information, you rely on daily input of information from a number of people in different localities. One day, one of these individuals comes to you to request that data be submitted on a weekly rather than daily basis, to save time. Your boss is on holiday and you are left to make the decision. Which of the given options must not be considered by the employee?

  • Inform them that you cannot authorize it until your boss is back from leave.
  • Make the change as it seems more sensible, and inform your boss when he returns.
  • Inform him that there is no chance of any change in the reporting pattern.
  • Ask the other person involved in it and what is their take and tell this to your boss once he comes back.

Q 7. You are new to your department and your boss has handed you a brief for a presentation that covers what you should tell your department about the new IT system that is being introduced. Your boss would have done it himself, but he has annual leave for the next few days. It contains a lot of facts and you are aware that your boss prefers a more factual dry presentation style. However, you are concerned that the audience would find the content dull and you want to make a good first impression on them. What would be the least effective answer?

  • Respect the approach that your superior would have taken and present just the facts, but try to do so quickly so that the audience doesn’t get too bored.
  • Introduce a range of interactive, entertaining elements to the briefing that increase audience engagement with the content prepared by your boss, but might not reflect the style of your boss.
  • Send a brief around in email form prior to the meeting and then engage in a two-way discussion with the audience about the system.
  • Suggest to your boss that he may like to present the content when he returns, as this will ensure that it is delivered in the way he intended.

Q 8. You have been asked by your boss to meet with a representative from another unit to present the findings from your team’s latest piece of research. After giving you the briefing, your boss advises you to ‘tone down’ your ‘usual style’ as she thinks this will work better. You are not quite sure what she meant by this and feel a little offended: your style has always worked well in the past. How would you respond? What would be the most effective answer?

  • Make your boss understand that your tone is good for the presentation.
  • Ask your boss for more detail on what they meant by the comment.
  • Ask your colleagues what they meant by the comment.
  • Self-reflect upon what your boss meant then change your behaviour accordingly.

Q 9. The public sector where you are working for is to be included for a major restructure. Some posts will vanish, some roles will change and there will be some new opportunities created. The announcement has created some concern within the PSU, especially as it has been performing well up to this point. Your CMD has arranged for a one on one meeting with everyone to discuss the restructuring. You need to decide how best to prepare for the meeting. Which of the given statements must definitely be followed with reference to the information?

  • Spend time planning how accurately to convey your strengths so that your position is safe within the firm.
  • Plan to ask questions about what new opportunities are available and how you can position yourself to take advantage of it.
  • Aim to get as much information from your CMD about the restructure: timescale and impact.
  • Prepare a convincing case concerning why the company should not be included in the restructuring.

Q 10. You work in an office where the work being carried out in different departments is visible. You have noticed that an engineering trainee in another department spends most of the time ‘lost’ with little work to do. You have already brought this issue to the notice of your head of the department but nothing seems to have happened to solve the situation. In addition, the boss is often out of office so does not see it himself. What would be the least effective answer?

  • Go over to the person in question and set them tasks to complete for your department.
  • Speak to someone else in the department and ask them if there is any work the person could complete for them.
  • Speak to the person in question and tell him to find some work to do as they are currently giving a bad impression.
  • Schedule a meeting for tomorrow with the person’s head of the department where you can suggest some work for him.

Q 11. You have sent a survey to multiple units in order to gauge levels of job satisfaction as part of a wide internal survey across the organization. When the results arrive back, you see that by far the biggest cause of dissatisfaction seems to be the pay levels. However, your manager has suggested that in reality staff are content with their pay: this survey is just seen as an opportunity to ask for more. There is no time or budget to repeat the survey and you need to decide how to proceed. What would be the most effective answer?

  • Conduct some online research into other surveys of this nature to see whether this is a common pattern: include this observation in the report and recommendations.
  • Accept your manager’s views and highlight this in your summary report and recommendations
  • Accept the original data and avoid including your manager’s interpretation when collating the summary report and recommendations.
  • Declare the results of the survey around pay levels to be ‘ambiguous’ and instead concentrate on the second most important area of the survey.

Q 12. A new director was recently appointed to manage your directorate after being managed by the previous person for a couple of years. In her introductory speech, the new director states that there will be a number of changes to be made now she has arrived: some will happen quickly and others will be introduced over the next few months. She does not give more detail than this but reassures everyone that people will be informed as soon as possible about the changes. Which of the following is the best step that any employee working under her must take?

  • Request a meeting straight away with the new director and say that you need to know more about the planned changes.
  • Wait a few weeks and then request a meeting with the new director and find out more about the planned changes.
  • Be alert to the news about the changes, but continue to work as usual until more is announced.
  • Try to find out more about the changes that the new director made in other parts of the organization in order to gain an insight into what she might be planning for your area.

Q 13. You are working on a complex project when one of the members of your department gives you some negative feedback about your way of working that comes as a complete surprise to you. You have never received feedback on this area before and you had previously considered it a moderate strength of yours. It has been playing on your mind for the past week as you are keen to be seen in a positive way by others. Choose the most effective answer.

  • Try to improve your image in the eyes of the person who gave you the feedback by describing to them why you acted in the way you did and how it has brought you success in the past.
  • Ask the person who provided the original feedback for more detail about why they think the way they do.
  • Ask a selection of other people for feedback on the area concerned to see if this corroborates the original negative feedback.
  • Self-reflect some more and read up on how to develop in the area identified.

Q 14. You are in the middle of speaking to an audience about some work that had a successful outcome and that you are very proud of about ten minutes into your speech, you notice that a couple of the audience members are yawning and looking at their watches. Choose the most effective answer.

  • Pause at an appropriate point and ask for audience feedback on what you have covered so far.
  • Look directly at them and ask ‘am I keeping you awake?’ in order to embarrass them and make them pay more attention.
  • Speed up your pace of talking and vary your tone in order to re-engage your interest.
  • Make greater use of visual aids and props in order to stimulate their interest.

Q 15. You have been given two weeks in which to review a large body of data, spot certain types of errors and inconsistencies and then produce a corrected and improved version as a result. Your Superior has asked to meet with you after four days to review your progress. Three days into your review you realize that there are also several other types of errors and inconsistencies in the data and you will not have the time to review it all in two weeks, let alone in time for your meeting with your Superior tomorrow. You feel a more realistic timescale would be four weeks. However, you know that a lot of people are awaiting the outcome of your review and corrections and if it is delayed this will hold up the work of other Units. Pick the least effective answer.

  • Use the two weeks to focus on correcting those types of errors that the original assignment called for and complete the assignment on time.
  • Use the meeting with your Superior to argue for an extension of the deadline so that you can correct the further errors you discovered as well.
  • Start correcting all discovered errors and complete as much as you can in two weeks.
  • Start correcting all discovered errors but arrange to feed the results of your review through in stages to other units so that they can begin work.

Candidates can check the answers to these questions in the PDF given below and check how correctly they have answered all the questions:

For clarity on the strategies to take Reasoning Decision Making Questions in the exam, aspirants should go through the following video-

decision making and problem solving upsc book pdf

Emphasizing on each and every topic under the reasoning ability section will help candidates score more not just in one subject but also increase the overall marks. 

Aspirants can also check the detailed Preparation Strategy for Competitive Exams at the linked article.

For any further updates regarding the upcoming Government exams, candidates can visit BYJU’S and keep themselves updated with the latest exam information, preparation tips and study material. 

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Test: Decision Making & Problem Solving - UPSC MCQ

15 questions mcq test - test: decision making & problem solving, all, except one of the following are important strategies that a manager can use to create a more effective decision making environment. which one is not.

Encourage others to make decisions

Be ready to try new things

Relying solely upon himself/herself

Recognise the importance of quality information

To get effective decision making environment, manager should encourage others to make decisions as well as should recognise the importance of quality information. Manager is also expected to try new things to improvise the outcome of decision. So, manager should encourage for participative/ democratic process of decision making rather relying solely upon himself/herself.

decision making and problem solving upsc book pdf

Errors in decision making occur because we use decision making heuristics

in an unplanned manner

haphazardly

beyond the range for which they are intended

without taking care of other aspects

  • Heuristics are simple, efficient rules based on experiences which people often use to form judgements and make decisions. This usually involve focusing on one aspect of a complex problem and ignoring others.
  • Although, these rules work well under many circumstances, but they can lead to systematic deviation from logic or rationality resulting errors in decision making.

A manager’s steps in a decision making process are given below. Arrange them in correct sequence and choose the correct answer.  1. Define the problem. 2. Identify the limiting factors. 3. Develop potential alternatives. 4. Establish a control and evaluation system.

Option (b) satisfies the framing of decision. So, it is the correct sequence.

A group effort of generating alternative ideas that can help a manager to solve a problem is called

The Delphi technique

Out of the box thinking

The nominal group technique

Brain storming

  • The Delphi technique is used in structured communication technique to reach the correct response through consensus.
  • Out of box thinking generates unconventional ideas.
  • Nominal group technique is the decision making process which prevents the domination of discussion by single person, encourage the more passive group members to participate.
  • In brain storming, individuals work alone and then groups were asked to brainstorm a list of ideas using procedures that encouraged creativity and discouraged criticism and evaluation. The scores of the individuals who worked alone were combined, averaged and compared with the scores of the groups.

A quantitative technique for decision making that shows a complete picture of potential alternative decision paths is called

A decision tree

Pay back analysis

Decision tree, a schematic tree-shaped diagram used to determine a course of action or show a statistical probability. Each branch of the decision tree represents a possible decision or occurrence. The tree structure shows how one choice leads to the next and the use of branches indicates that each option is mutually exclusive. This technique is used as quantitative technique decision making.

In decision making, judging a sample on the basis of similarity and random looking appearance is known as

Representativeness heuristic

Availability heuristic

Anchoring heuristic

Adjustment heuristic

Representativeness heuristic, a mental shortcut that helps us in making a decision by comparing information to our mental prototypes. e.g. if someone was to describe an older woman as warm and caring with a great love of children, most of us would assume that the older woman is a grandmother. She fits our mental representation of a grandmother, so we automatically classify her into that category.

While addressing people in an open ground, it begins to rain. Your address is important and you cannot afford to postpone it. What will you do? You would

ask some one to arrange an umbrella

stop your address for a while

continue the address without bothering the rain

postpone it for a day

Asking some one to arrange an umbrella as mentioned in option (a) will not be appropriate while options (b) and (d) do not serve the purpose as it is mentioned that it is important and you cannot afford to postpone it. Here, in this case continuing the address without bothering the rain as mentioned in option (c) will be the best course of action.

You are head of your office. Some media people come to your office and request you to brief them about the pension plan of your office. You will

aks the media people to come some another day

immediately accept the offer and brief them

get them turned out of your office

ask them to wait and to consult the officials concerned

Here, options (a) and (c) are not appropriate as these are not valid on ethical grounds while option (b) is also not valid as you are the head of the office and you have certain important tasks to accomplish. In this case, option (d) would be the best course of action as there are certain officials for each work in every office, so one has to consult them.

National Human Rights Commission took cognizance of a media report on the death of a lady by the wrong blood transfusion in a government hospital, issued a show cause notice as to why the monetary relief should not be given to the death’s kin. The notice was issued to the special secretary, health and family welfare of a district. Which of the following actions would solve the problem?

Special secretary should get confirmation from the medical superintendent whether it was transfusion reaction that caused the death, if is true the compensation should be paid

The lab technician should be removed from the post for giving wrong blood

Both ‘a’ and ‘b’

Do not reply to the notice given by the commission

Not replying to the Commission may lead to further undesirable situation as the truth is in the media report which made commission take cognizance. Thus, the option (c) will only solve the problem which led to death.

A district library in your town is facing numerous problems. The books are eating dust, it is too noisy and also dirty inside and outside the library. There is no staff to maintain the books or rooms to keep them in safe custody. You are a regular visitor to the library, but have stopped going to the library, because of above problems. Even after some days, when you saw the library it was under the same condition. Now, you will

write a detailed letter to the ministry of culture and ask the ministry to improve the library

not take any action as you know that no concerned authority is going to take care of it

write a letter to the local newspaper to make a detailed report on the problems faced by library

Both ‘a’ and ‘c’

Being a responsible citizen and a regular visitor to the library, you may not stop from taking some proper action to help improve the condition of the library. Informing newspaper reporter to make a report is the best way to tackle the problem besides this it is necessary to write to the concerned authority to take action. Thus, option (d) is the best answer.

As a citizen you have some work with a government department. The official calls you again and again and without directly asking you, sends out feelers for a bribe. You want to get your work done. You would

give a bribe

behave as, if you have not understood the feelers and persist with your application

go to the higher officer for help and verbally complaining about feelers

send in a formal complaint

Option (a) is not correct and ethically not permitted. Option (b) will not solve your problem giving a written complaint about the feeler as mentioned in option (d) is logically not correct. So, best course of action is to go to the higher officer for help and verbally complaining about feelers.

You are competing with your batchmate for a prestigious award to be decided based on an oral presentation. Ten minutes are allowed for each presentation. You have been asked by the committee to finish on time. Your friend, however, is allowed more than the stipulated time period. You would

lodge a complaint to the chairperson against the discrimination

not listen to any justification from the committee

ask for withdrawal of your name

protest and leave the place

Option (b) would not be moral as everyone has the right to give justification while option (c) is an escapist attitude. Protesting is correct, but lodging a complaint to the concerned authority will give the result, so, option (a) is the best course of action.

You are a District Collector and are going to approve a proposal for payment of subsidy under government rules to an industrialist. You approve it as a normal duty. The same industrialist attends a social gathering at your home and gifts you a packet, on opening which you find a costly diamond jewellery set. You are shocked for a few minutes. Which is the best among the following you consider?

Sell the diamond jewellery to get cash

Ask your wife to deposit the diamond jewellery in their bank locker

Keep in the house locker

Return it back to the industrialist

Option (a) shows you made the proposal to get cash in kind and (b) or (c) shows you are money minded and not honest to the work. Only option (d) shows that you are honest and not glutton for money or gifts.

You are a Senior Police Officer. You sent your subordinate on some work by jeep. The driver and the constable in the jeep are unarmed. On the way they happen to notice a jeep in broken condition. A few persons sitting inside it ask for their help. As your subordinate gets down to help those persons, he is attacked from behind by a gang of criminals. They loot him and escape quickly with the persons sitting inside the car. The officer is charged for his negligence, now you as a senior officer, will

suspend him for his lack of common sense

frame charge against him for stopping the jeep mid-way

not hold him responsible for this accidental happening

accuse him of not being precautious

Opting for (a), (b) and (d) are improper. The decisions will be without information and also lack in empathy. Thus, option (c) is the correct one as the incident was an accident and not the deliberate mistake or negligence in the performance of duty at the part of the subordinate.

You are a Police Commissioner and you notice that one of your subordinate was a good officer with good manners, but over a few months his appearances and ways have changed. He has changed his behaviour, looks shabby other officers have also complained about his ill-mannered behaviour. You fear something might be wrong and also worry the effect of his shabby looks that might affect his relationship adversely with his colleagues. How do you approach him?

You will meet him separately and talk at length and try to know the cause of his problem

You will call on him at his chamber and warn about his shabby appearance

Show him sympathy and ask him to seek his transfer

You will send him on leave to help recover himself

Option (a) will be most appropriate answer; option (b) will be negative approach whereas options (c) and (d) are irresponsible and negligence and show that you lack in coordination as a higher officer. So, option (a) suits to be a best option.

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decision making and problem solving upsc book pdf

CSAT Book For UPSC: Mastering CSAT with Complete Booklist and Strategy

decision making and problem solving upsc book pdf

Master CSAT with our recommended CSAT Book for UPSC. Strengthen quantitative, reasoning, and English skills with top picks like R.S. Aggarwal and Norman Lewis. Follow our strategic tips for exam success.

decision making and problem solving upsc book pdf

CSAT Book for UPSC: Your Guide to Administrative Excellence

Every year, the Union Public Service Commission conducts the Civil Services Exam for All India Services and various other Group A services of the Indian Government. These services predominantly entail administrative roles. Aspiring candidates aiming to enter these services must successfully navigate a year-long examination, consisting of the Preliminary exam, Mains exam, and Personality Test.  

Civil Services Aptitude Test (CSAT): Qualifying Skills for UPSC Success

UPSC conducts Civil Services exam every year in this exam the prelims stage consists of two papers i.e Paper I and Paper II, paper II is referred as CSAT (Civil Services Aptitude Test). It aims to evaluate candidates for their comprehension, interpersonal skills, communication, logical reasoning, analytical ability, decision-making, problem-solving, basic numeracy, and English language comprehension skills. It is of qualifying nature marks scored in this paper will not be considered for evaluation.

CSAT Book for UPSC

Structure of CSAT Exam

CSAT Book for UPSC: Essential Booklist and Strategies

To prepare for an exam like the Civil Services Aptitude Test,  it is very essential to stick to the syllabus and correct study material to master the CSAT exam. So we are going to share a complete booklist for Civil Services Aptitude Test. 

Preparation Strategy of CSAT: Strategic Tips for Qualifying Marks

Although the Civil Services Aptitude Test  is of qualifying nature, the focus of candidates should be on securing the minimum qualifying marks. Allocating  sufficient time for both Paper-I (General Studies) and Paper-II (CSAT) during your preparation will be more wise. Adopt a proper strategy and adjust your study plan based on your strengths and weaknesses, and continuously evaluate and adapt your strategy as needed. Still we are providing some tips and suggestions to approach the CSAT Paper.

  • Understand the Syllabus- Before getting into the sea of preparation for Civil Services Aptitude Test candidates should familiarize with the CSAT syllabus provided by the UPSC. Understanding and analyzing the different sections like comprehension, interpersonal skills, logical reasoning, analytical ability, decision-making, problem-solving, basic numeracy, and English language comprehension skills.
  • Going through the Previous Years’ Papers- Reviewing and analysing the previous years paper of CSAT can provide insights into the type of questions asked, which section is being asked the most and the difficulty level. Identify recurring patterns and focus on strengthening weak areas.
  • Build a Strong Foundation- To tackle the basic numeracy, mathematics, and data interpretation section of CSAT, candidates should practice regularly to enhance your quantitative and analytical skills.
  • Improve English Language Skills- Work on improving your English language comprehension and communication skills. Read newspapers, articles, and CSAT Book for UPSC regularly to enhance your vocabulary and comprehension abilities.
  • Time Management- CSAT is a time-bound exam. Practice solving questions within the stipulated time to improve your time management skills. Develop a strategy to allocate time to different sections based on your strengths and weaknesses.
  • Focus on Logical Reasoning and Analytical Ability- Candidates should practice logical reasoning and analytical ability questions regularly and allocate proper time to solve puzzles, practice mathematical problems, and work on developing a systematic approach to problem-solving.
  • Focus on Decision-Making and Problem-Solving- Focus on decision-making and problem-solving skills. Analyze different scenarios, understand the implications of choices, and practice making decisions under time constraints.
  • Mock Tests Analysis- To check the preparation of Civil Services Aptitude Test candidates should enroll in a mock test series and take tests regularly and practice papers to simulate exam conditions. This helps in improving your speed, accuracy, and overall performance. Analyze your performance after each test to identify areas for improvement.
  • Revision at regular intervals – Regular revision of all concepts and formula food CSAT is essential to retain information and reinforce concepts. Create a revision schedule to review topics periodically, especially those that you find challenging.
  • Seek Guidance if Needed- If you find certain topics challenging, consider seeking guidance from teachers, mentors, or online resources. Joining a coaching institute or participating in online courses can provide structured guidance.
  • Stay Healthy and Positive- Maintain a healthy lifestyle, including adequate sleep and regular exercise. A positive mindset and stress management are crucial during the preparation phase.

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Decision Making Questions and Answers PDF [Reasoning Tricks]

Decision Making Questions and Answers PDF

Decision Making Questions and Answers Pdf is part of Verbal Reasoning that provides various problem solving on decision making skills questions with detailed solutions.

This Short-term decision-making questions and answers give decision-making reasoning tricks to remember important points. The Decision making multiple choice questions and answers contains a judgment making test at the end of every chapter for improving your skill.

This decision making and problem-solving questions and answers pdf is useful in competitive exams like XAT, IAS, SSC, RRB, FCI, Railway, UPSC, State PCS, etc.

Types of Decision Making Questions

Let’s practice more on verbal reasoning, 50 decision making reasoning questions.

Decision Making Questions For All Competitive Exams – Download PDF

Decision Making and Problem Solving Questions and Answers – Download PDF

[XAT] Decision Making Past Papers Questions with Solutions 2008 to 2020  – Download

TOP 50 Decision-Making Questions – Download PDF

Decision Making Questions For Railway Exams – Download PDF

In decision-making questions, you have to analyze and review the given information and based on that information you need to answer the question.

There are two types of decision making questions asked in competitive exams :

  • Direct Questions

Complex Questions

Direct questions:.

In such questions, a condition is given based on the final decision that has to be made.

In such questions, a set of eligibility criteria are given. you need to analyze the eligibility details based on that and answer what you can qualify for an exam or a post.

We hope you like the questions and answers provided in the above Free PDF that would be helpful for your Competitive Exam Reasoning preparation.

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  12. Problem Solving and Decision Making

    In Problem Solving and Decision Making there is a classic five step approach which would enable you to solve most the questions easily. The steps are: Indentify the problem; Indentify the possible solutions; ... Download E-Books PDF for UPSC IAS Exams (Date Sheet) UPSC IAS EXAM Calendar 2024. more . Downloads. New! THE HINDU, YOJANA, PIB PDF ; New!

  13. Methods of Problem Solving

    Let us learn about the steps of problem solving: Problem Identification: Recognizing and defining the problem is the first crucial step. Clear identification sets the stage for subsequent problem-solving processes. Problem Analysis: Analyzing the problem involves understanding its components, relationships, and underlying causes.

  14. PDF Adair

    Decision Making and Problem Solving Strategies will help you to master the process of practical thinking that lies behind effective decision making, problem solving and creative thinking. Using exercises, checklists and case studies it will enable you to: • understand the way your mind works; • develop a framework for decision making; •

  15. Decision Making Concept & Questions

    Decision Making Questions and Answers PDF:-Download PDF Here. The Concept of Decision Making Under the decision making questions, candidates need to analyse and review the given information and based on the same need to answer the question. There two types of questions which may be asked as a part of decision making. These include:

  16. Test: Decision Making & Problem Solving

    Test: Decision Making & Problem Solving for UPSC 2024 is part of UPSC preparation. The Test: Decision Making & Problem Solving questions and answers have been prepared according to the UPSC exam syllabus.The Test: Decision Making & Problem Solving MCQs are made for UPSC 2024 Exam. Find important definitions, questions, notes, meanings, examples, exercises, MCQs and online tests for Test ...

  17. PDF LESSON 3: DECISION MAKING AND PROBLEM SOLVING

    clear, logical thought process to all leadership situations that you encounter. The seven-step process is an excellent tool that can guide you in solving problems and making those sound and timely decisions. The seven steps are: Identify (recognize/define) the problem. Gather information (facts/assumptions).

  18. CSAT Book For UPSC: Mastering CSAT with Complete Booklist and Strategy

    Description of CSAT Book for UPSC. Quantitative Aptitude by R.S. Aggarwal. It Comprehensively covers quantitative aptitude topics including arithmetic, algebra, geometry, and data interpretation. It helps in strengthening mathematical and problem-solving skills, essential for CSAT Paper II. Verbal and Non-Verbal Reasoning by R.S. Aggarwal.

  19. Decision Making Questions and Answers PDF Free Download

    The Decision making multiple choice questions and answers contains a judgment making test at the end of every chapter for improving your skill. This decision making and problem-solving questions and answers pdf is useful in competitive exams like XAT, IAS, SSC, RRB, FCI, Railway, UPSC, State PCS, etc. Content Index hide.

  20. Decision Making MCQ [Free PDF]

    Decision Making Question 10 Detailed Solution. Key Points. Surgery followed by radiation: You should take the right decision as your father's life is at the stake. This is the best possible choice because surgery followed by radiation will remove the cancerous cells completely and effectively. Chemotherapy: