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Smartsheet Pricing Plans (2024 Guide)

Updated: Apr 9, 2024, 4:11pm

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Who is smartsheet best for, smartsheet plans & pricing, additional information, smartsheet alternatives, frequently asked questions.

Smartsheet is a leading project management software platform designed to keep business teams organized. Smartsheet offers three pricing plans to fit any company’s budget. We broke down each plan in terms of cost, features and customizations to help you decide on the best fit for your business.

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Smartsheet is an industry-leading end-to-end executive platform that enables project managers and teams to plan projects, collaborate on tasks, automate workflows, report on work in real time and keep teams organized. The spreadsheet-based cloud software features an array of traditional project management tools in an easy-to-use interface. It can scale from a single project to end-to-end work management, making it a fit for companies of all sizes.

The Pro plan is priced at $7 per month, per user, if paid annually or $9 per month, per user, if billed monthly. This plan provides a singular place for teams to track, manage and execute work in real time. It is the ideal plan for small to medium-sized businesses (SMBs) as the maximum number of users for this plan is 25.

Basic project management, such as task creation, milestone setting and project tracking, can be accomplished with the unlimited sheets, reports and dashboards. The plan, however, limits reports to one sheet and only allows 10 widgets per dashboard. This plan allows for up to 10 viewers per object to ensure everyone on the team can view the project and up to 250 per-built automations per month. Users can view plans with grid, Gantt, card or calendar views. The plan includes 20 GB or attachment storage, support for mobile Android and IOS apps and some integrations including Google Workspace, Microsoft Office 365, Dropbox, Quip and Slack. Support includes online web support, the Smartsheet community and a self-service learning center.

Business Plan

The second tier plan starts at $25 per month, per user, if paid annually or $32 per month, per user, if billed annually. A minimum of three users is required to purchase this plan. The Business plan takes project management up a notch with unlimited automations, unlimited collaborations who can view and edit projects, unlimited sheets per report and unlimited widgets per dashboard. It increases the maximum attachment size from 30 MB to 250 MB and file storage from 20 GB to 1 TB.

The Business plan offers customization features, such as the ability to brand your Smartsheet account with custom logos and colors, a document builder to generate custom PDFs for sheet rows and the ability to publish sheets, reports and dashboards to a unique URL to enable anyone the ability to access these documents.

Another great feature the Business plan unlocks is activity logs, which allow you to track and view all changes made to a report, sheet or dashboard. This becomes more essential as your team expands. It also allows you to compare the planned work alongside the actual work that has been completed. This comparison helps managers and team members measure a project’s progress, identify any bumps in the road and keep projects on track. The Business plan is ideal for businesses that do not have complicated project management needs but do have large teams that need to all be on the same page.

Enterprise Plan

Smartsheet negotiates the price of the Enterprise plan on a case-by-case basis. The plan enhances information technology (IT) governance and administrative powers. As with the Business plan, it caps the maximum attachment size at 250 MB, but it includes unlimited file storage. The Enterprise plan increases security by limiting the methods users gain access to Smartsheet with an SSO or SAML. It also allows administrators to protect sensitive information by restricting the domains to which Smartsheet assets can be shared. The Work Apps feature is a no-code platform that allows you to create mobile and web apps to streamline your business.

Smartsheet offers a free trial for those who want to test out the software before committing to a financial obligation. The trial includes all the features of the Smartsheet Pro Plan and some features of the Business Plan including creating sheets to manage work, sharing sheets with an unlimited number of people and visualizing data with dashboards.

Users are not locked into the plan they originally sign up for. Smartsheet also makes it easy to add or remove users and change plans at any time. Nonprofits can also apply for a discount on Smartsheet’s annual plans during the sign-up process.

Smartsheet is not the only project management software on the market today. Jira and Airtable are two of Smartsheet’s top-rated competitors .

While Smartsheet is a work management software designed for managing tasks and project pipelines, Jira was designed to capture, assign and prioritize bugs quickly, making it a go-to software for developers and software companies. The price of Jira’s first paid plan is comparable to Smartsheet at $8.15 per user, per month. However, Jira’s midtier plan is almost $10 a month per user cheaper. Jira also offers a free plan for up to 10 users.

Airtable is more expensive than Smartsheet with its first paid plan starting at $20 per user, per month, and its midtier paid plan starting at $45 per user, per month. As with Jira, Airtable does offer a free plan for up to five users. If you are looking for a highly customizable platform, Airtable might be for you. The project management software integrates with more than 1000 apps and websites to allow users to customize it to fit their needs.

Bottom Line

Smartsheet is not the cheapest project management software on the market, but it is comparable in price to many of its competitors. Fortunately, the company offers a free version that organizations could use as a trial of sorts. Smartsheet is a solid option for small teams with more complex organization needs or looking to scale along with medium-sized companies wanting a tool to project data in a clear, spreadsheet-style format.

How much does Smartsheet cost per month?

Smartsheet starts at $7 per user, per month, when billed on an annual basis. This plan has a minimum of one user and a maximum of 25 users.

Does Smartsheet have a free plan?

Smartsheet does offer a free plan. It can be used by one user and up to two editors.

Why is project management important?

Project management is important in business because it helps you complete projects successfully and hit goals for yourself and your clients.

Coordinating a multifaceted project for which several people owe deliverables, keeping everyone organized and ensuring the output meets expectations—all this while under the stress of a deadline—presents a challenge for even the most experienced project manager.

These challenges become more feasible through project management best practices.

What are the three main types of project management software?

Individual project management software is set up by one person with one view, such as a spreadsheet view. Collaborative project management software offers one source of truth but also tools that allow people to work on their terms and within their individual roles, such as real-time editing and task-assignment capabilities. Finally, integrated project management software allows for the management and tracking of multiple projects.

Is project management software secure?

Like most types of software, the best project management software programs offer many levels of security. When choosing this type of software, you want to look for security features like two-factor authentication (2FA) or multifactor authentication (MFA), documentation that shows frequent security updates and patches, intrusion detection, the monitoring of user activities, data encryption and privacy protection.

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Jennifer Simonson draws on two decades as a journalist covering everything from local economic developement to small business marketing. Beyond writing, she tested entrepreneurial waters by launching a mobile massage service, a content marketing firm and an e-commerce venture. These experiences enriched her understanding of small business management and marketing strategies. Today, she channels this first-hand knowledge into her articles for Forbes Advisor.

Cassie is a deputy editor collaborating with teams around the world while living in the beautiful hills of Kentucky. Focusing on bringing growth to small businesses, she is passionate about economic development and has held positions on the boards of directors of two non-profit organizations seeking to revitalize her former railroad town. Prior to joining the team at Forbes Advisor, Cassie was a content operations manager and copywriting manager.

• Pricing / Software

Smartsheet Pricing Plans & Costs Guide

by Daniel Raymond · January 24, 2024

Smartsheet is a powerful web-based tool that efficiently organizes and streamlines work across teams and organizations. This cloud-based project management software simplifies how teams collaborate, manages project timelines, and streamlines workflow. Known for its comprehensive features, robust integrations, and user-friendly interface, it can benefit freelancers, small businesses, and large enterprises. It features powerful collaboration and project management tools that simplify workflows, automate routine tasks, and increase productivity.

Table of Contents

How Much Does Smartsheet Cost?

Smartsheet offers different pricing plans to cater to the diverse needs of businesses, individuals, and organizations, depending on their scale of operations and requirements. The four Smartsheet pricing plans include the following:

• Smartsheet Free – offers basic features like sheet creation, file attachment, and sharing
• Smartsheet Pro ($7 per user, per month) – includes features such as admin controls and shared workspaces
• Smartsheet Business ($25 per user, per month) – provides additional features like automatic workflows and custom branding
• Smartsheet Enterprise (Contact Smartsheet) – offers advanced security, compliance, administration features, and access to Smartsheet Advance and Professional Service Bundles for large enterprises.

If you are on a tight budget and the pricing for Smartsheet is too high, check out AceProject if it matches you. The price for this tool does not depend on the number of users and will give you a lot of savings in the end.

Smartsheet Free Plan

Smartsheet’s Free plan is ideal for individuals or small teams who need basic project management functionalities. It allows users to create and manage up to 2 sheets, collaborate with team members, and access basic features such as Gantt charts, calendars, and file sharing. However, it does not include more advanced functions such as user and group management, directory integration, and document builder.

The Free plan is a good option for individuals or small teams who want to try the software before committing to a paid plan.

INCLUDED IN FREE:

• Users, Viewers, Editors – Allows only one user, two viewers or two editors.
• Dashboard, Grid, Card, and Calendar Views – View projects based on your preferences.
• Sheets – Create and manage a maximum of 2 spreadsheets for their projects.
• Gantt Chart View – Visualize project timelines, dependencies, and milestones through Gantt Charts.
• Task Management – Assign duties to members of the team, establish time limits, and monitor advancement.
• Basic Integrations – Integrate with Google Workspace, Slack, and Microsoft Office 365.
• Automated Workflows – Allows up to 100 automation workflows per month with reminders, alerts, notifications, and approval requests.
• Storage Space – Includes 500MB file/attachment storage with a maximum size of 30MB per attachment.
• Support & Services – Access to the customer support portal, self-service help instructions, and online learning resources for Smartsheet.
• Protection and Security – Login with Microsoft 365, Google Workspace, or Apple ID.

Smartsheet Pro Plan ($7 per user per month)

Smartsheet’s Pro plan is an entry-level plan targeting freelancers, solopreneurs, and small businesses that require a simple project management tool. The plan costs $7 per user per month when billed annually or $9 per user per month when billed monthly. It includes core functionalities such as unlimited sheets, unlimited free viewers, unlimited dashboards, reports, forms, 20GB attachment storage and email support.

The Pro plan is more effective than the Free plan and is ideal for small businesses that need more advanced features.

EVERYTHING IN FREE, PLUS:

• Users, Viewers, Editors – Allows up to 10 users, unlimited viewers, and up to 10 licensed editors
• Enhanced Collaboration – Invite many viewers to collaborate with your projects, share files, and communicate seamlessly through comments.
• Reports and Dashboards – Create unlimited reports, sheets, forms and dashboards with real-time visibility and insights.
• Advanced Integrations – Integrate with Box and Dropbox.
• Automated Workflows – Allows 250 automation workflows per month with reminders, alerts, notifications, and approval requests.
• Storage Space – Includes 20GB file/attachment storage with a maximum size of 30MB per attachment.
• User Management – Manage and control user accounts and sheet ownership.
• Email support

Smartsheet Business Plan ($25 per user per month)

Smartsheet’s Business plan is for small and medium-sized enterprises and teams that require more robust tools and integrations. It costs $25 per user, per month when billed annually or $32 per user, per month when billed monthly. It includes unlimited free editors, management tool for users, groups, and licenses, baselines, and more storage space for data and file attachments, custom branding and advance reports for your teams.

The Business plan is ideal for larger teams and enterprises that need enterprise-level project management capabilities.

EVERYTHING IN PRO, PLUS:

• Users, Viewers, Editors – Requires a minimum of 3 users and comes with unlimited free editors.
• Report Grouping and Summary – Slice and dice reports by combining data into groups, compare your actual and planned schedules, and use forms with conditional logic.
• Publish sheets, reports, and dashboards – Create a unique URL where you can publish all of these and view them without having to login to Smartsheet.
• Storage Space – Includes 1TB file/attachment storage with a maximum size of 250MB per attachment.
• Automated Workflows – Allows unlimited automation workflows with reminders, alerts, notifications, and approval requests.
• Elaborate Integrations – Integrate with Resource Management by Smartsheet, Brandfolder Adobe Creative Cloud, Tableau and PowerBI.
• Document Builder – Generate custom PDFs and customize the creation of contracts, purchase orders, and other standard documents of the organization.
• Proofing – Optimize approvals and reviews by uploading images, videos, and files and annotating the feedback in order to save time and finalize content faster.
• Administration and Security – Manage user access, group access, and licenses, set permissions, and ensure compliance with granular security controls.
• Resource Management – Track resource allocation, plan schedules, and manage budgets in real-time if purchased separately.
• Smartsheet University – Access to instructor-led and on-demand training, sold separately.
• Standard and Professional Support – 24/7 dedicated support, training, and consulting services to help the organization maximize their Smartsheet investment if acquired separately.

Enterprise Plan (Contact Smartsheet)

Smartsheet’s Enterprise plan leans towards large and complex organizations that require advanced security, compliance, and customized solutions. The plan, billed annually, is available for flexible pricing depending on the scale of operations, needs, and volume. It includes enterprise-grade security, single sign-on (SSO), directory integration, account discovery, and integrations with enterprise applications. Users also get access to dedicated customer support, onboarding, and training, as well as priority access to new features and updates.

EVERYTHING IN BUSINESS, PLUS:

• Advanced Security and Compliance – Utilize administrative controls, advanced security protocols, and compliance with industry standards such as SSO/SAML, directory integration, chargeback reports, domain validation, custom email domains, and account discovery.
• Enterprise Plan Manager – Centralize control over security, governance, and compliance required by IT.
• WorkApps – Develop user-friendly web and mobile applications that optimize business operations and facilitate teamwork.
• Work Insights – Enhance decision-making by revealing and creating key significant patterns, activities, and bottlenecks.
• Unlimited attachment storage – Attach files, documents, videos and proofs without storage limits.
• E-signature with DocuSign – Create and execute business-critical documents in a streamlined way.
• Standard Support – Access to 24/7 support team for any concerns.
• Professional Support – Access to Professional Support, purchased separately.
• Smartsheet Advance – Manage large-scale processes and facilitate the coordination of interconnected systems to regulate workflows encompassing the entire organization.
• Data Retention Policies, Event Reporting, and Customer-managed Encryption Keys – You can purchase these separately.

Overall, the different pricing and costs of Smartsheet plans provide a range of options for individuals and businesses to choose from based on their specific needs and budgets. The price of each scheme is reasonable and competitive with other project management and collaboration tools in the market. It is essential for users to carefully consider their needs and budget before selecting a plan to ensure they are getting the most value for their investment.

Whatever scheme you choose, Smartsheet offers a user-friendly interface and cloud-based infrastructure that can help you streamline your workflow, manage projects effectively, and collaborate with your team seamlessly. It has genuinely revolutionized work management, providing powerful tools to simplify vital business processes, regardless of your industry. Before making your decision, please look at our  Smartsheet Pros and Cons article.

Source: Smartsheet Pricing Official Website

Daniel Raymond

Daniel Raymond, a project manager with over 20 years of experience, is the former CEO of a successful software company called Websystems. With a strong background in managing complex projects, he applied his expertise to develop AceProject.com and Bridge24.com , innovative project management tools designed to streamline processes and improve productivity. Throughout his career, Daniel has consistently demonstrated a commitment to excellence and a passion for empowering teams to achieve their goals.

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To learn more about Smartsheet Regions,  click here .

For more information about plan types and included capabilities, see the Smartsheet Plans page.

User Subscription Model System Admin overview

This article provides the details a System Admin needs to know to understand how the User Subscription Model works and what controls/capabilities are available for System Admins on the plan. 

The User Subscription Model provides organizations with a subscription to the Smartsheet platform, which then allows:

• System Admins to provide paid access to individual, named users
• Users to create and share sheets, reports, dashboards, and workspaces to collaborate with colleagues to drive projects, programs, and processes

When a user shares core assets with colleagues, they can work with the assets right away. If they need but don’t have paid access to the plan, Smartsheet either grants temporary access as a provisional Member or assigns a free user type.

All users with paid access are Members. System Admins can grant paid access at any time. When users share core assets, Smartsheet either grants temporary access as a provisional Member or assigns a free user type (Guest or Viewer).

• Members have full Smartsheet access per the subscription plan. They can be shared to assets at any permission level.
• A System Admin can assign the Member user type at any time.
• Members may also access Smartsheet non-paid for a provisional period, allowing them to "try before you buy."
• Guests can have Editor or Commenter permissions to assets.
• An external user becomes a Guest when they are shared to at least one asset with Editor or Commenter permissions.
• A System Admin can change an external user’s user type from Member to Guest.
• Viewers can only have Viewer permissions to assets.
• An internal or external user becomes a Viewer when shared to at least one asset with Viewer permissions.
• A System Admin can change an internal or external user’s user type from provisional Member or Member to Viewer.

Internal users and external users

Internal users: 

A user is internal if their email address matches any domain associated with the plan. 

Can receive paid access automatically via user auto-provisioning (UAP)

External users: 

• A user is external if their email address doesn’t match any domains associated with the plan.
• Become Guests on a Business or Enterprise plan when someone grants them Commenter or Editor permissions

Pro plans don’t include Guests. External users receive provisional Member access when they are shared to at least one asset with Commenter permissions or above.

User type report

You can download a report of users on your plan whenever you need to. The report lists all active users associated with the plan. It includes the following details by user:

• Email and domain
• User type and Admin access types
• Permissions

Access the user type report from the User Management page to review usage during the reconciliation period.

Provisional status

Smartsheet grants provisional Member access to users to evaluate the service and support collaboration before a System Admin decides whether to pay for ongoing access.

Provisional status indicates:

• You’re not billed for this Member
• You can review this Member’s usage before paying for their access.

There is no difference in the user experience between Members or provisional Members in Smartsheet. 

Permission level that grants provisional access:

• Pro plan, internal or external user : Shared to at least one asset with Commenter+ permissions
• Business or Enterprise plan, internal user : Shared to at least one asset with Commenter+ permissions
• Business or Enterprise plan, external user : Shared to at least one asset with Admin permissions

Users will be provisional Members for at least 30 days before they are eligible for reconciliation. 

At the end of the reconciliation period, provisional Members transition to paid Members unless your System Admin moves them to a Viewer or Guest or removes their access. 

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Help article, user type report details.

A System Admin can download a user type report at any time from the Admin Center homepage to help understand and manage the plan users....

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User Subscription Model overview

Pro Plan connected with another users

I run a business and cooperate on a B2B basis with 10 different companies(sole proprietorship).I want to make it so that everyone who wants to cooperate with me will buy access to the Pro Plan

Can I do that?

Do I need to buy Pro Plan licenses for everyone if the companies I work with have buy themselves?

The issue is that all companies must edit cards, add a files as a attachment in cards witch I created and shared with them, then I want to download documents to my computerWhen I want to add a user to my account who has bought the Pro Plan itself, the window below show

Best regards

Hi Mat / @LessEnergy ,

If you only need them to edit items and add/download attachments, they don't need a license at all! You can share the items with them with editor permissions and they'll be all set. They only need a license in your plan if they are going to create objects (sheets/reports/dashboards) or modify the structure (add/remove columns, edit dashboards).

That should save you some money!

Cheers, Sam

- primeconsulting.com | Smartsheet's 2023 Partner of the Year for North America Want to chat about a Smartsheet problem you're facing? Grab time on my calendar here: Schedule a Discovery Call!

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