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Should You Use “To Whom It May Concern” In Your Cover Letter

Recruiter-backed alternatives to 'To Whom It May Concern'. Learn how to personalize your cover letter with tailored greetings, and get tips on researching the hiring manager's name to make a strong, professional first impression.

5 months ago   •   6 min read

One of the hardest parts of writing a cover letter is getting the greeting right. After all, it’s a letter, so you have to address it to someone...

But who do you address it to? You may have heard that it’s not a good idea to use “to whom it may concern” in your cover letter. But if you can’t use that phrase, what should you use instead?

One easy answer is “Dear hiring manager.” It’s to-the-point and respectful without being as impersonal.

However, if you can find the person’s name, that’s even better— and these days, with all the information available on company websites and LinkedIn, people may expect that if you care about getting this job, you’ll do enough research to learn their name.

In this article, we’ll discuss when you might be able to get away with using “to whom it may concern,” why it’s usually a bad idea, alternatives to this phrase, and how to become an expert researcher to find the name of the person who will be hiring you.

Let’s get started!

Key advice from a recruiter to keep in mind when trying to decide if you should start your cover letter with ‘To whom it may concern’

When it’s ok to use a generic greeting like “to whom it may concern”

Although "To whom it may concern" is seen as as outdated or impersonal in modern job markets, there are specific situations where you may still want to use it:

Formal or traditional industries

In academia, where traditions are respected, using "To Whom It May Concern" demonstrates an understanding of and respect for established protocols.

Research the culture of the industry or organization. If their communication typically uses a formal tone, you’re good to go.

Large organizations with unknown recipients

When you’re applying to a multinational corporation where you’re not exactly sure who will be reviewing your letter, and the company's communication style is generic. In this case, you can also use “Dear Hiring Manager” or one of the other alternatives we suggest later in this article.

With large organizations, you can use “To Whom It May Concern” or “Dear Hiring Manager” as a safe option when the company structure is complex and you can’t identify a specific person. However, try to at least send your greeting to the department (e.g., "To Whom It May Concern in the Marketing Department").

When personalization is not possible

If the job listing provides no specific contact information and your research yields no results.

It's better to use a generic yet respectful greeting than to guess incorrectly. However, if you can find any information at all, drop the generic greeting like a hot potato.

In cultures where it’s the norm

In certain cultures or regions, formal greetings are still the norm, especially in conservative sectors.

Understand the larger cultural context of the company. In some global markets, "To Whom It May Concern" is still standard practice.

When not to use a generic greeting

Even though there are a few cases where you can get away with it, the majority of the time using "To Whom It May Concern" is not your best option. Here are some situations where you should avoid it at all costs:

In modern, informal industries

In tech startups or creative fields like advertising or design, where more casual and innovative cultures thrive.

Many modern industries value personality and creativity. Using a generic and formal tone in your cover letter can suggest a lack of effort or research in understanding the company's culture.

When information is available

If the job listing includes the name of the hiring manager or if you've found the hiring manager through research.

In these cases, not using the hiring manager’s name can come across as lazy or imply that you don’t pay attention to details.

Small to mid-sized companies

Smaller organizations where teams are closely-knit and the hiring process is personal.

Using a generic salutation in more personal settings can imply a lack of genuine interest in the company and its people— not a great look.

Companies that emphasize personal connection

Organizations that value individuality and personal connection, which is often highlighted in their job postings or company culture pages.

A generic greeting may raise red flags with these companies, who often look for candidates who live out their values of personalization and individuality.

To sum up: if you’re not 100% sure that you can use “To Whom It May Concern,” don’t use it.

The best alternatives for “to whom it may concern”

Even if you need to use a generic phrase, there are way better options for the beginning of your cover letter than “to whom it may concern” in most cases.

Your choice depends on the information you have about the job posting and how comfortable you are with using informal/personal language. Here are some alternatives worth considering:

“Dear Hiring Manager”

This is one of the best ways to address the reader of a cover letter when you don’t know the recipient’s name. It’s professional, maintains respect for their role, respects their privacy, and is widely accepted.

“Dear [Job Title]”

If you're applying for a specific role but don't have a name, addressing the cover letter to the job title (or the job title’s supervisor) can work.

While "Dear Hiring Manager" is a more widely accepted way to start, "Dear [Job Title]" is specific and directly addresses the role you’re applying for.

You can use this alternative when you're aware of the job title for which you're applying and the company’s org chart. For instance, "Dear Marketing Manager" when applying for a marketing position.

“Hello [Department Name]”

This one is a good choice when you know the department you're applying to but not the individual. It demonstrates that you've done some research to identify the relevant department.

Use this when you know the specific department you’re applying to but don’t know the name of the hiring manager. For example, "Hello Marketing Department" when applying for a marketing role.

“Dear [Company Name] [Department Name] Team”

When you want to address a group of people, such as the entire HR team or a department, this option works well. It shows that you recognize the collaborative nature of the workplace and hiring process.

Choose this when you believe your cover letter may be reviewed by a team or multiple individuals within the organization. For example, "Dear ABC Company HR Team."

“Greetings”

This is a versatile and friendly alternative that maintains a polite tone (while avoiding assumptions).

Use "Greetings" when you have very limited information about the hiring manager or when you want to maintain a neutral and respectful tone.

“Hello Hiring Team”

If the company you’re applying for has a very casual company culture, and you know that a team will be reviewing applications, you can acknowledge their collective effort with this casual and friendly greeting.

Make sure that the company truly supports a casual approach. In some industries (like finance or law) or more formal companies, this is too informal and may be seen as disrespectful.

Strategies for finding the hiring manager's name

For many cover letters, your best bet is to find the name of the person who will actually be reviewing your application. You can often find the hiring manager’s name by following these steps:

Start with the job posting

Review the job posting or advertisement carefully. Sometimes, the name or contact information of the hiring manager is provided. Look for any details that indicate who you should address your application to.

Check the company website

Visit the company's official website and navigate to the "About Us" or "Contact Us" section. Look for executive profiles, department heads, or a directory that may list the hiring manager's name.

Social media

Check the company's social media profiles, especially LinkedIn and Twitter, for any mentions or posts by the hiring manager. They may share updates or insights that can help you identify them. On LinkedIn, search for the company's page and explore employee profiles to identify the hiring manager or relevant department head. Sometimes, LinkedIn profiles include details about their roles.

(Pro tip: before you reach out on LinkedIn, make sure you run your profile through LinkedIn Review so you’re ready to impress your potential future boss!)

Company directory

Some organizations maintain an online company directory with contact information for employees. Search for this directory on the company's website and see if you can find the hiring manager's name and title.

Contact the HR department

If all else fails, you can call or email the company's HR department and politely inquire about the name of the hiring manager or the appropriate contact person for the job application.

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how to use to whom it may concern in cover letter

How to Use To Whom It May Concern (Alternatives Included)

Mike Simpson 0 Comments

how to use to whom it may concern in cover letter

By Mike Simpson

Every letter needs a solid salutation. Why? Because it helps the reader figure out who you’re talking to. But what if you don’t know the name of the person you’re addressing? That’s where “to whom it may concern” comes in.

“To whom it may concern” is a generic salutation that can apply to nearly anyone, making it the default approach if you don’t have a contact’s name. But is it a good idea to use “to whom it may concern” in a cover letter ? Well, that depends.

If you’re curious about using “to whom it may concern” in a letter, here’s what you need to know.

Starting a Letter

Before we dig into the nitty-gritty of using “to whom it may concern,” let’s pause for a quick second and talk about starting a letter in general. As a job seeker, there’s at least one kind of letter you’re going to be writing regularly: the cover letter.

Do you actually need a cover letter? Yes, yes, you do. While most hiring managers assert that customizing your resume is the most important thing you can do, nearly half also want to see a cover letter. That’s a big percentage.

Plus, 83 percent of recruiters say that a great cover letter can land you an interview even if your resume isn’t a spot-on match. Holy cow, right? That alone should put cover letters on your must-do list.

Whenever you write any kind of letter, you want to start strong. After all, you need to convince the reader to actually finish the entire thing. If you don’t capture their attention quickly, that may not happen.

In most cases – after you fill in some contact information at the top – the first thing you need in your letter is a salutation. Why? Because it’s polite and directly acknowledges the reader.

Without a greeting, you’re letter just hops into whatever you want to talk about. If you’re writing a cover letter, that means you’d diving into a one-sided discussion about yourself.

The salutation recognizes that there is a person there “listening” to what you’re sharing. It’s a light form of appreciation. Yes, it’s a small gesture, but it’s an important one.

To Whom It May Concern

Alright, let’s take a second to talk about the use of “to whom it may concern” as a letter opening through time. While its exact origin isn’t entirely clear, the phrase does have a long history.

One of the most noteworthy examples is from a document written by President Abraham Lincoln. In a July 18, 1864 letter , he began with “to whom it may concern.” So, the phrase is at least that old.

Generally, the salutation serves as a generic opener when you either aren’t speaking to a particular individual (as a person might do with an open letter to the public) or when you don’t know who the reader is. It’s a polite and incredibly formal way to address an unknown individual. “Dear whoever” just doesn’t have the same ring, does it?

Now, if good old Abe Lincoln used it, does that mean you should too? Well, in most cases, no, you shouldn’t. Really, it should be treated as a greeting of last resort, especially for cover letters. If you have any other reasonable alternative that feels even the slightest bit more personal, that’s probably the better choice.

Plus, it feels really old-school. It doesn’t seem like it fits in modern society. The same goes for “Dear sir or madam,” which equal parts generic and out of place.

Now, does that mean you can’t ever use “to whom it may concern” in your cover letter? No, it doesn’t. Instead, it should simply be the last option you explore after everything else falls through.

So, what should you use instead? Well, we’ll get to that in a minute.

It is important to note that there may be a few exceptions. If you’re writing a letter of recommendation that may be used in more than one way – such as for a job search and for college admissions – then “to whom it may concern” might be a better bet. That keeps the reader audience broad, allowing the letter to serve more than one purpose.

But cover letters only have a single reason for existing. As a result, it’s best to get more specific with your greeting.

Proper Usage of To Whom It May Concern

Alright, let’s say that, for whatever reason, “to whom it may concern” is all you’ve got. If that’s the case, then you need to make sure you use it the proper way.

There’s a pretty good chance that one question has been dancing through your mind: Do you capitalize to whom it may concern?

In most cases, when you’re starting a cover letter, you do want to capitalize the greeting. So, that would mean that the to whom it may concern capitalization should look like this:

Additionally, you’ll usually follow it with a colon instead of a comma. It’s the formal approach, which is the perfect choice in these circumstances. So, that gives you:

To Whom It May Concern:

Just remember that you should only use this approach to opening a cover letter if you really can’t figure out anything better. But if you’re really stuck with it, you now know how to use it right.

What about “to whom this may concern?” How do you use that? Typically, you don’t. “To whom this may concern” isn’t the traditionally accepted approach. If you use that, the hiring manager might just assume that you have no idea how to start a cover letter, and that’s no good.

Alternatives to To Whom It May Concern

Okay, we’ve said it a few times now, and it bears repeating once more; don’t use to whom it may concern in your cover letter unless that’s all you have available. But what should you use instead? Glad you asked.

First, you’re always better off using the hiring manager’s name if you can find it. This makes your cover letter feel more personal. So, whenever possible, go with “Dear [Mr./Mrs./Ms./Dr.] [First Name] [Last Name].” It really is the best choice.

What about “Mx. [First Name] [Last Name]?” Is that okay to use?

“Mx.” is a gender-neutral way of addressing a person, and it’s increasingly popular with people who consider themselves nonbinary. However, it’s best to only use this if you are 100 percent sure it’s the hiring manager’s preferred title.

Why? Because “Mx.” is still a bit rare in the business world. People who aren’t familiar with it may think that it’s a typo, and that won’t reflect well on you. Plus, there’s also a bit of controversy surrounding its use and, if the hiring manager has strong feelings about it, that could hurt your chances of getting the job.

So, unless you know that the hiring manager prefers “Mx.” it is better to go with something else. If the contact has a gender-neutral name and you can’t find out anything else about them, skip the title and use “Dear [First Name] [Last Name]” instead.

But what if you don’t have the name of a contact? Then, it’s time for a different approach.

You can try “Dear [Job Title/Role]” as an alternative. For example, “Dear Hiring Manager” or “Dear IT Department Manager” could work. It’s at least a bit more personal, as it’s clearly speaking to a particular individual.

Next, you could go with “Dear [Department].” Again, this is a bit less ideal, as it’s opening it up to a group instead of a specific person. Still, “Dear Marketing Department” is still better than “to whom it may concern” for a letter salutation.

If the workplace is more casual, you may even be swing “Greetings” as the entire salutation. It’s less formal and a bit warmer. However, it might not sit well with every hiring manager, so you may only want to use this one if you know the company is pretty darn relaxed.

Tips for Finding a Contact Person

By now, you know that using the contact’s name is the absolute best approach when you’re writing a cover letter. If you want to find it, start by reviewing the job ad.

In some cases, the contact person’s information is right there in black and white. In others, you may be able to figure it out based on other contact details. For example, if you’re told to send your resume to an email address, and that email is clearly based on a person’s name, you may have all you need to know. A lot of companies use employee first and last names to create their email addresses, so this may be all you need.

Other companies use certain details from a person’s name, like first initials and full last names, or partial first and last names. At times, this enough information for you to figure the rest out. You can use resources like the company website or LinkedIn to find a match based on what you do know.

But if any clues about the person’s name aren’t in the job ad, how do you find it?

In this case, a great place to begin is the company website. If you can find staff bios or an overview of the company’s organizational structure, you may be able to suss out who is overseeing the role. This is especially true if the job ad includes the job title of who you would be reporting to, as there may be only one employee with that title in a suitable department.

If that doesn’t work, head on over to LinkedIn. You can head to the company’s page to look for a staff list or may be able to figure out who your contact would be by doing a search.

Contacting members of your network may also be a good idea. If you know someone who works at the company today, they may be able to clue you in by providing you the hiring manager’s name.

Finally, you could try to reach out to the company and simply ask them. Let them know that you are preparing to apply for a job and want to know who you need to address your cover letter to. Now, they may decline to give you that information, but it doesn’t hurt to try.

If none of those approaches work, then it’s time to use one of the “to whom it may concern” alternatives we listed above. If you at least know the job title or department, that could be enough. Plus, you can always go with the classic “Dear Hiring Manager,” as that will usually strike the right chord.

Putting It All Together

Ultimately, there is a time and place for “to whom it may concern” in a letter, just not usually in a cover letter. Try all of the alternatives above before you default to a generic greeting. That way, you’re cover letter is more likely to make a great impression, increasing the odds that you’ll get called in for an interview.

how to use to whom it may concern in cover letter

Co-Founder and CEO of TheInterviewGuys.com. Mike is a job interview and career expert and the head writer at TheInterviewGuys.com.

His advice and insights have been shared and featured by publications such as Forbes , Entrepreneur , CNBC and more as well as educational institutions such as the University of Michigan , Penn State , Northeastern and others.

Learn more about The Interview Guys on our About Us page .

About The Author

Mike simpson.

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Co-Founder and CEO of TheInterviewGuys.com. Mike is a job interview and career expert and the head writer at TheInterviewGuys.com. His advice and insights have been shared and featured by publications such as Forbes , Entrepreneur , CNBC and more as well as educational institutions such as the University of Michigan , Penn State , Northeastern and others. Learn more about The Interview Guys on our About Us page .

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how to use to whom it may concern in cover letter

To Whom It May Concern: The Quick and Simple Guide to Using This Phrase (With Examples)

Meg Prater (she/her)

Published: December 30, 2019

"To Whom It May Concern" is kind of like that favorite old sweatshirt you pull on when you just can’t — or don’t want to — consider wearing anything else. It’s easy, it covers a multitude of sins, and it gets the job done. But is it doing more harm than good for you in business settings? That answer is a hard " Yes " when it comes to your sweatshirt and a little more nuanced for "To Whom It May Concern."

to-whom-it-may-concern

So, before you slap another "To Whom It May Concern" on your outreach email or cover letter, read through this simple guide to determine when to use it, how to use it, and which alternatives to consider instead.

To Whom It May Concern

"To Whom It May Concern" is a broad way to address professional or formal correspondence. It’s widely used when the recipient’s name or title is unknown, such as when you are providing a recommendation for a former colleague and do not know the name of the hiring manager.

When to Use "To Whom It May Concern"

Before each piece of correspondence you send, ask yourself, " Who is the intended recipient of this message? "

If the answer is, " Anyone, " you should be safe to use, "To Whom It May Concern." If, however, your end reader is someone with a specific role or title, keep digging to find their name. It can be difficult to know when it’s appropriate to use "To Whom It May Concern," so here are a few scenarios where it’s usually alright:

how to use to whom it may concern in cover letter

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1. Reaching out to a large company or new department

If you are reaching out to a large company with a complex organizational structure and aren’t sure who the proper point of contact is, you may need to submit a message through a message form on the company’s website or sending an email to a general address such as "[email protected]." In this case, "To Whom It May Concern" may be appropriate. When taking this approach, we recommend asking for the right point of contact for your request in the body of your message.

To Whom It May Concern:

I saw your company announced the opening of two new coworking spaces on the east coast. I work with Levol, a sustainable office furniture company in the Boston area.

We are coming out with a new line of pieces that coincide with the opening of your new space. I’d love to contact the team member in charge of furnishing your locations to discuss the possibility of working together.

send-now-hubspot-sales-bar

2. Recommendations/reference checks

If you’re providing a reference or recommendation for a former colleague or employee, the request might come through an automated system that doesn’t include any information about the hiring manager.

They don’t expect you to research them or their company, they just want your thoughts on the candidate they’re about to hire. This would be an acceptable time to address your audience with, "To Whom It May Concern."

Dwight was an excellent employee during his three years at Dunder Mifflin.

He took his work very seriously, volunteered for projects outside his regular duties (i.e., volunteer floor fire warden and safety officer), and was our top-performing salesperson all three years. I would highly recommend him for this position.

Michael Scott

3. Company complaints

Lodging a formal complaint with a company? It likely doesn’t matter if that complaint reaches an administrator, customer service associate, or the CEO — you simply want your complaint to be heard and addressed.

I was extremely disappointed the cat poster I ordered only has three jazz-playing cats instead of the four depicted on your website. I would like a full refund and the correct poster as soon as possible.

Angela Martin

4. Introductions

If you are introducing yourself to someone you’ve never met, it could be appropriate to use, "To Whom It May Concern." For example, if you received a request for a quote, or information regarding your business, from a generic company inbox or feedback form, you might address your response, "To Whom It May Concern." Just make sure to ask for their name in your message.

I received your request for a price quote on 50 reams of paper from Dunder Mifflin. I’ve attached the quote to this email and would be happy to answer any questions you have.

Also, I’d love to know your name and a little more about your business!

Kind Regards,

Phyllis Vance

5. Prospecting

This is acceptable but not ideal. If you’re a salesperson conducting outreach — it’s your job to put in the time and research to know exactly who you’re contacting.

Ideally, you should build rapport with them over LinkedIn or Twitter — or reaching out via a mutual connection — first. If there seems to be no way to find their personal information, you might reach for "To Whom It May Concern," but don’t expect a high response rate.

I noticed your company recently parted ways with its paper supplier. I work with Dunder Mifflin, a local Scranton paper supplier, and would like to speak with the person in charge of paper ordering at your company.

We pride ourselves on personalized customer service and fast delivery, and I’d love to see if we’re the right fit for you.

Jim Halpert

How To Write "To Whom It May Concern"

If you’re using a formal greeting like "To Whom It May Concern," it’s important to format it correctly. Here's how to write "To Whom It May Concern:"

  • Capitalize the first letter of each word
  • Always use "Whom" instead of "Who" or "Whomever" ( In the case of "To Whom It May Concern," "Whom" is the object of a verb or preposition and is appropriate to use in this context )
  • Use a colon after "To Whom It May Concern" rather than a comma
  • Add a double space before beginning the body of your message

As we’ve identified above, if you’re using "To Whom It May Concern" you’re likely approaching a business formal conversation. Don’t let sloppy formatting muddle your first impression. These tips should always set you up for success.

When Not To Use "To Whom It May Concern"

Whenever possible, avoid "To Whom It May Concern." It’s largely outdated, stuffy, and lazy. With our access to the internet today, it’s fairly simple to find the name and even email address of the person with whom we wish to speak.

Because of this, "To Whom It May Concern" can demonstrate a lack of effort in correspondence which doesn’t set a positive tone for the rest of your business relationship.

Here are a few tips for finding almost anyone’s name:

  • Ask your HR rep or recruiter - If you’re writing a cover letter or email to a hiring manager, ask your recruiter or HR rep for the correct name.

how to use to whom it may concern in cover letter

  • Visit the company’s "About Us" page - Smaller companies might list all employees and their titles on their "About Us" or "Team" page. At the very least, you’ll find a general company inbox where you can send a request to learn the name of the person you’re trying to reach.
  • Pick up the phone - Call the company where your prospect works and ask the receptionist or administrator for that person’s name, contact information, or advice on how best to reach them.

It might take a few extra minutes, but finding the name of the person you’re reaching out to is important. Show your email recipient their name matters to you and find it before resorting to "To Whom It May Concern."

If you happen to find your contact’s name from doing your own research, you’ll want to be honest with them about how you found their information.

We have some mutual connections on LinkedIn, and I saw your recent post requesting introductions to sales automation specialists.

This is an area of expertise for my organization. Would you like to schedule an introductory phone call? I would be happy to answer any questions you have.

Tyler Thompson

To Whom It May Concern Alternative

To Whom It May Concern Alternatives

  • Dear Hiring Manager
  • Dear Recruiter
  • Dear Recruiting Department
  • Dear [Name of department you’re interested in]
  • Dear [Name of the title or role of the person you’re pursuing]
  • Dear Customer Service Manager
  • Dear Search Committee
  • Dear [Name]
  • Season’s Greetings
  • Hello There [Name]
  • Good Morning

1. "Dear Hiring Manager"

When applying to a new position, it's not always possible to know the name of the hiring manager. If you can, figure it out with some good-old-fashioned LinkedIn sleuthing. If not, this greeting is an appropriate choice.

2. "Dear Recruiter"

Similarly, if you're unable to identify the recruiter or gatekeeper for the role you're applying for, "Dear Recruiter" is a widely used greeting.

3. "Greetings"

Save this for colleagues or business associates you already have open and casual correspondence with. It's friendly and familiar, so leave it behind for more formal introductions.

4. "Dear Recruiting Department"

If you're applying for a job with a larger company, your application may be directed to a broad recruiting inbox. In this case, you're not writing to a specific person and might need the approval of several recruiters. This greeting ensures you're casting a broad net.

5. "Dear [Name of department you’re interested in]"

If you're selling to a specific company department and are unsure who your target buyer is, addressing your email to the department alias is best. It's not ideal but if you can't identify the right contact person, don't be afraid to send this greeting.

6. "Dear [Name of the title or role of the person you’re pursuing]"

Know the title of the person you're writing to? Great! Hopefully you can use that information to find their actual name — if not, addressing them by their title (i.e., "Dear Marketing Director") is an acceptable, if not slightly distant, way to reach out.

7. "Dear Customer Service Manager"

Whether you're addressing a message to a business contact or reaching out to customer support for a personal matter, it's smart to put your best foot forward. A more formal, respectful greeting is sure to be appreciated.

Already mid-conversation with the person on the other end of your email? Open with a casual "Hello" and continue your message thread.

9. "Dear Search Committee"

Perhaps you find yourself addressing an email to a final panel of buyers, or maybe you've made it to the final round of interviews for a new job. Regardless, if you need to send an email to a group of people in one of these scenarios, this greeting works well.

10. "Dear [Name]"

An oldie but a goodie. This greeting is almost always appropriate. When in doubt, pull this one out.

11. "Hi Friend"

Reserve this familiar greeting for non-professional email correspondence — think happy hour plans and weekend BBQs.

12. "Season's Greetings"

Looking for a way to give your emails some inclusive, work-appropriate holiday cheer? Dust off "Season's Greetings" — just don't forget that apostrophe 's.'

13. "Hello There [Name]"

This is another less formal way to open your correspondence. Save it for peers, colleagues, and business associates with whom you already enjoy open rapport.

14. "Good Morning"

Sending an email you know will be read right away? Alluding to the time of day with a "Good Morning" or "Good Evening" is suitable for all audiences.

15. "Good Day"

Feeling international? "Good Day" isn't a common greeting in the United States, but it might just enliven your next Monday morning email.

The internet removes many excuses for using "To Whom It May Concern." Before you slap it in an email, consider the recommendations in this post. And wipe a few other outdated or lazy phrases from your vocabulary, including " Looking Forward to Hearing From You, " " Best Regards vs. Kind Regards, " and " Dear Sir or Madam. "

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To Whom It May Concern: When And How To Use

What do you do if you need to write an email but don’t know the name of the recipient?

In this case, you may turn to the once-popular “ To Whom It May Concern ”.

Today, we are looking into how and when to use this phrase and even provide a sample cover letter starting with “To Whom It May Concern”.

Plus, we will give you several alternative greetings if you find “To Whom It May Concern” old-fashioned.

To Whom It May Concern: When And How To Use

Table of Contents

How to write a To Whom It May Concern cover letter – example

An email starting with “To Whom It May Concern” is not particularly different from any other email you write.

The one small difference to note may be a difference in tone — an email that starts with “To Whom It May Concern” will typically be more formal than an email starting with “Hi”.

Moreover, when you start your email with “To Whom It May Concern”, you admit that you don’t know the person you are addressing.

This means that your email will probably include more general information and no personal references.

Here’s a quick example of how to use “To Whom It May Concern” in an email.

A cover letter using “To Whom It May Concern” as a greeting:

To Whom It May Concern: My name is John and I am writing in response to a job listing for Senior Sales Manager posted on your company’s website. As a professional sales manager with over five years of experience and a solid portfolio of big contracts and resultative marketing campaigns, I believe that I could be a suitable candidate for this position. Your job listing mentions that you are looking for someone with experience in IT sales and marketing — and this is the area I specialize in exclusively. Over the past three years, I’ve headed several big digital marketing campaigns for my current employer that have resulted in the rise of online engagement among our clients by over 50%. I have also raised the conversion rate for our promotional listings by 20% over the past six months. I believe that my proven track record of successful marketing projects, professional commitment and work ethic make me a candidate worth considering. I am sure that I can become a valuable asset in your current marketing initiatives and would love to contribute to your company’s success. I am looking forward to your feedback on my application for the Senior Marketing Manager position. Please let me know if you have any further questions or would like to see my marketing portfolio. Please find my resume attached to this email. Thank you for your time and for considering my application, Sincerely, Mark Rivers

Here’s how to write a cover letter .

When to use “To Whom It May Concern”

“To Whom It May Concern” may sound a bit outdated and the phrase is used much less often now than before.

However, according to a 2020 survey of over 1,000 hiring managers , 83% of them say that addressing a cover letter with “To Whom It May Concern” will have no impact on their hiring decision.

Here are some typical instances for when you might want to turn to “To Whom It May Concern”:

Cover letter

A cover letter is typically read by a number of people: from HR managers to heads of departments and even the company director.

As you may not be able to “predict” who will be reading your email, you may want to start your email with “To Whom It May Concern”.

To Whom It May Concern: I know that one of Company X’s current goals is to create a centralized hub for all things medical-related online. So this is an incredible opportunity to build a one-of-a-kind online database for patients and healthcare providers. And it’s an excellent fit for my professional and personal interests. To make an impact, I’d like to apply everything I’ve learned about internet growth marketing and search engine optimization to this effort.

Check out our post on What is the purpose of a cover letter ?

Reaching out to a new client

If you send an email to a new client you may want to start it with “To Whom It May Concern”.

However, make sure to use this opportunity to find out the client’s name for future correspondence.

To Whom It May Concern My name is Martha Stuart, and I’m a sales representative at MailDuck, a company that makes it simple to mail customized postcards from a mobile device. Since you recently showed an interest in finding out more about MailDuck, we thought we’d provide you with further details about what we do and why we’re the best service. Please find attached our products and competitive prices. If you sign up before the end of the month, you can save 40% on your first purchase! I hope to get a response from you soon!

Project or company feedback

If the purpose of your email is to get feedback that might be read by multiple people or departments it makes sense to use a generic phrase like “To Whom It May Concern” to start your email .

To Whom It May Concern Thank you for staying over the weekend to assist customers with the billing issue we faced. Our engineers are working around the clock to make sure it doesn’t happen again. Thank you for standing with us in these times of trouble. Your commitment is duly noted. Company X will never forget your contribution to its growth, and we’ll surely compensate you accordingly.

Filing a complaint

If you are writing an email to complain about a product, service or somebody’s work you may want to use “To Whom It May Concern” to avoid pinpointing a specific person.

To Whom It May Concern This letter is to inform you that on November 5, 2018, I purchased spoiled goods. I was assured that the ordered items would arrive in good condition at the time of my purchase. Unfortunately, they arrived spoiled instead. Please find the attached photo and the confirmation of delivery. Do investigate this and either issue a refund or resend the product. I appreciate your time and consideration on this matter. Sincerely, Matha Stuart

Letter of introduction

If you’re writing a letter of introduction to someone you don’t yet know you may use to address your email.

Once again, make sure to ask for the person’s name so that you can address them by the proper name and your next email.

To Whom It May Concern I’m writing to introduce you to Matha Stuart, who I’ve worked with at Company X. As you may already know, I serve as the organization’s Managing Director and collaborated with Matha on many projects. She has more than ten years of experience in the industry and is a fantastic manager. Matha hopes to relocate to Los Angeles. And she would be grateful for any advice you could give her regarding how to look for a job, as well as any assistance you could offer. Please find her resume attached here, and feel free to reach out to her at [email protected] or (555) 231-6587 with any questions. I appreciate your help in advance. Sincerely, John Brady

Prospecting emails

A lot of businesses send out prospects and emails and letters to get in touch with new clients.

As you don’t know the name of the person you are right into, it’s acceptable to use “To Whom It May Concern” in this case.

However, if it is at all possible, do your best to find out the name of the person who will be reading your email.

This will make a much better impression and increase your chances of landing a contract with this client.

To Whom It May Concern I can see from your website that you’re trying to get more traffic to your website. Without knowing the specifics of your business strategy, I am confident our SEO strategy can be integral to your success. I have been following your company for a while now. But you might not be familiar with Company X. Our services focus on three primary objectives: Benefit 1 Benefit 2 Benefit 3 When would you be available for a quick conversation to discuss the future of MailDuck and how we might help? Best, Signature

Related: How to Write a Professional Email

How to avoid using “To Whom It May Concern”

It’s best to only use the generic “To Whom It May Concern” if you can’t find the name of the person you are writing to.

The best possible way to address the email is by using the name of the person you are writing to.

For instance, if you are sending a job application, do your best to learn the name of the hiring manager. Here are just a few ideas on how to do that:

1. Look through the job listing

Quite often, you will be able to find the name of the hiring manager or employer in the job description or job listing itself.

2. Check the website

If you can’t find the name of the contact in the job description, check the company website.

Often, companies will have a page dedicated to their team where you will easily find the name of the hiring manager.

3. Ask your employer

If you still haven’t found the name of the person you should be addressing, consider calling the company and checking with the reception.

You can try to explain your situation and say you are looking for the name of the hiring manager.

If you’ve tried all of this and you still don’t know who you should be addressing, you may have to turn to “To Whom It May Concern” or a similar generic greeting.

How to use “To Whom It May Concern?”

You can use the phrase “To Whom It May Concern” at the beginning of a letter or email – or other forms of correspondence — when you are not sure about the name of the person you should be addressing.

This might happen at many points in your job search.

  • For example, you might be sending a cover letter, letter of recommendation, or other job search materials to someone whose name you do not know.
  • Note that when you address a letter or email with “To Whom It May Concern”, the phrase should be capitalized and followed by a colon.
  • As we’ve mentioned above, “To Whom It May Concern” is a rather outdated expression.

While you can still use it, there are also more modern alternatives that you may want to consider.

Please find some options below.

To Whom It May Concern Alternatives

Here are just a few ideas of greeting that you can use instead of “To Whom It May Concern”:

Here are some options:

  • Dear Hiring Committee
  • Dear Hiring Team
  • Dear HR manager
  • Dear HR representative
  • Dear Human Resources Team
  • Dear Recruiting Manager
  • Dear Recruiting Team
  • Dear (name of department) Manager
  • Dear (name of department) Team

You can also use a general greeting that is meant for a group of people.

For instance, if you are reaching out to someone in your network for help with the job search, you can start your letter or email with “Dear Friends and Former Colleagues” or “Dear Friends and Family” and so on.

Summing things up

So, here are a few key take-aways about using “To Whom It May Concern” in emails:

  • You can address an email with “To Whom It May Concern” when you don’t know the name of the person you are writing to: for instance when applying for a job.
  • In most cases, you should do your best to find out the name of the person who will be reading your email. This will let you avoid the more generic and outdated “To Whom It May Concern”. Try checking the website of the company you are emailing, their social media pages or even consider calling the reception.
  • There are alternatives to using “To Whom It May Concern”. Start your email with a simple “Hello” or a more specific “Dear Hiring Manager” — and so on.
  • You may also want to start an email with “To Whom It May Concern” when you don’t want to address a specific person — for instance, when filing a formal complaint.
  • Use “To Whom It May Concern” when writing an email to a group of people instead of a specific individual — for instance, when giving feedback.

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To Whom It May Concern: How To Use It With Examples

  • Best Business Salutations
  • Letter of Introduction
  • Close a Business Letter
  • Job Application Letter
  • Business Letter Layout
  • To Whom It May Concern
  • Letter Of Interest
  • Letter Envelope
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  • How To Write A Letter

To Whom It May Concern has become a controversial phrase. Some people think it’s lazy to use this greeting since the recipient’s name is usually somewhere on the internet, while others say that you can’t always know who the recipient will be, so “To Whom It May Concern” is the best choice.

In this article, we’ll cover when and how to use “To Whom It May Concern,” as well as alternatives and examples to help you pull all our tips together.

Key Takeaways:

“To Whom It May Concern” is appropriate to use:

When lodging a formal complaint

A letter of recommendation

A letter of introduction

You should not use this phrase when writing a cover letter or a letter on your own behalf.

To find the recipient’s name you should check the job listing, check the company’s website, and use networking websites before using the phrase.

How To Write

When to use “to whom it may concern”

Example use of the phrase, when not to use “to whom it may concern”, how to find the recipient’s name, alternative ways to say “to whom it may concern”, example of alternatives ways to say “to whom it may concern”, what does “to whom it may concern” mean, to whom it may concern faq, final thoughts.

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Here are some examples of when it is appropriate to use “To Whom It May Concern:”

To lodge a formal complaint. When you aren’t satisfied with a situation, voicing a concern in a formal letter is an excellent way for you to do it. However, you might not know who you will need to address.

A letter of recommendation. Sometimes, a friend or coworker might need to list someone who knows them well as a reference , but they might be unsure who you will need to write the letter to.

A letter of introduction . In times where you need to introduce yourself or another individual to a large group via email, “To Whom It May Concern” can be an option to address a general audience.

A letter of interest . When you’re trying to find out about potential job positions that aren’t publically listed, you can send a letter of interest to sell yourself. However, you may not have a specific recipient in mind. Using “To Whom It May Concern” can be useful in these situations, but we still recommend using one of its alternatives instead.

A prospecting letter. People who work in sales and business development need to reach out to potential clients. Some companies are wary about giving away too many personal details to an outside salesperson.

In those cases, using a generic salutation like “To Whom It May Concern” may be appropriate — but it’s not exactly the most appealing first line of a sales pitch.

When using “To Whom It May Concern,” capitalize every word in the phrase. Then, follow it with a colon and double-space before you begin typing the body of your text.

To Whom It May Concern: I am writing this letter to bring to your attention how unsatisfied I am with your company’s customer service. On the morning of October 1, 2020, I made a call to your company’s customer service line and was treated rather rudely. It is appalling to me that a company with your standing would allow such unprofessionalism to take place. I have been a faithful client of your store, and feel completely devastated by this behavior. I expect your full cooperation and hope this issue can be resolved. Sincerely, Jane Smith

The phrase “To Whom It May Concern” sounds impersonal, and you never want your letter to sound too impersonal, even if it is formal. If possible, avoid using this phrase at all costs.

“To Whom It May Concern” is considered to be dated and too generic. Hiring managers want to make sure that the person they are bringing in is driven and will stop at nothing to get the job done.

In short, here are the times when not to use “To Whom It May Concern:”

You’re writing a cover letter . The point of a cover letter is to set yourself apart from the competition. When you begin your letter with an archaic phrase like “To Whom It May Concern,” you do stand out — just for all the wrong reasons.

You’re writing any letter on your own behalf. When you’re writing a recommendation letter for a friend or a letter of introduction for someone else, it’s fine to use “To Whom It May Concern.” That’s because you don’t know how the letter will be used or who it will be sent to; those decisions are up to whoever you gave the letter to.

You have literally any information about the recipient. Using “To Whom It May Concern” is basically admitting that you have no idea who this letter will concern — and that’s concerning for the recipient. If you’re sending a letter to an unknown entity in some department, for example, at least label it to “Dear [Department Name].”

Remember that rather than writing, “To Whom It May Concern,” including the recipient’s name in your letter or email shows that you are willing to put in the leg work and get the job done.

Read the job listing carefully . Go back to the original job posting and see if there is more information about the person you need to contact. Typically, companies and career websites will include the contact information at the bottom of the page .

Check the company’s website. Another way to verify a company’s personnel is to go directly to the source. Go to their official website and look through the “About Us” page– chances are you will find what you are looking for.

Use networking websites. You can also use a professional networking website such as LinkedIn. These pages are filled with business professionals. Search for the company’s profile. Usually, you will be able to find the appropriate person with a bit of research.

Call the company. As a last resort, reach out to the company’s main line or customer service number and ask for the hiring manager’s name.

If you are still unable to find the name of your prospective employer after taking all of these steps, you may then use the phrase “To Whom It May Concern” or one of the much more appealing alternatives below.

The good news is you are not stuck using this expression. When you are trying to greet someone, there are countless alternatives that can be used instead of saying, “To Whom It May Concern.” The great thing about the English language is that it allows us different ways to say the same something.

Here is a list of alternatives you can use in place of “To Whom It May Concern:”

Dear [Name of Potential Boss] – use a full name or a Mr./Ms./Dr. [Last Name]

Dear Recruiting Team

Dear [Job Title You’re Applying For] Hiring Team/Committee/Manager

Dear Hiring Manager

Dear Recruiter

Dear Recruiting Manager

Dear Recruiting Department

Dear Human Resources Manager

Dear [Name of the Department You’re Applying To]

Dear Personnel Manager

Try to avoid using the phrase “ Dear Sir or Madam ,” just like “To Whom It May Concern.” This, too, is considered to be an outdated way of addressing a recipient.

If you cannot find the recipient’s name and do not want to risk sounding too generic, you can always call them by their official titles, such as a hiring manager, a recruiter , or a human resources manager .

Dear Product Department, I hope this finds you well. I am writing to find out more about your company and if you have any openings. I saw your booth at the job fair last week, and from what I have learned, it could be a great place to work. Thank you again for your time, and I look forward to hearing from you soon. Sincerely, Joe Smith
Dear Hiring Manager, My name is Jane Smith, and I recently applied for the Project Manager opening at your company. I wanted to take this time to formally introduce myself to you and your staff. And I am excited about this opportunity. I am sure that my background and skills will make me an ideal candidate for this position and your company. Would it be possible for us to set up an appointment to meet this week? I would love to get to know you and discuss what I plan to bring to your organization. If you have any questions, please feel free to contact me at any time. Thank you for your time, and I look forward to speaking with you. Best Regards, Jane Smith

“To Whom It May Concern” is typically used as a salutation at the beginning of a letter or email. It is generally used to speak to someone whose name you do not know but would like to address in the message.

“To Whom It May Concern” is now considered outdated. Back in the day, when a company posted a job, all you had access to was the company’s name and a brief description of the position you were applying to at the company.

It was highly uncommon for companies to list the hiring manager’s name. There was no easy way for you to gain access to this information — therefore, people would address the letters to whomever the message concerned, hence the phrase.

Now, however, having information about any company is as simple as clicking a button. Most businesses or corporations have an entire section dedicated to their staff. Here you will be able to find the names you need.

Though using the phrase may be considered standard practice, some hiring managers might view it as laziness on behalf of the applicant. However, there are certain instances where it is considered entirely appropriate to use this phrase.

What is the correct way to write “To Whom It May Concern?”

The correct way to write “To Whom It May Concern” is to capitalize the first letter of each word. Be sure to always use “whom” instead of “who” or “whomever.”

It’s also more appropriate to follow the phrase with a colon rather than a comma and add two spaces before beginning your message. Using this phrase suggests a formal letter and should only be used when you’re sending something to an unknown recipient.

Is “To Whom It May Concern” rude?

No, “To Whom It May Concern” is not rude. It is the proper address to use when you’re uncertain who it is you’re addressing.

However, if you know the person you are addressing, using the phrase to whom it may concern is inappropriate and may be considered rude.

Should I use “To Whom It May Concern”?

Yes, if you don’t know the name of the individual you are addressing, you should use “To Whom It May Concern.” However, before choosing to use this phrase, you should consider looking for a point of contact to receive your cover letter and resume .

You can do this in any number of ways, including checking the job posting, using the company website, asking another contact, or contacting customer service or human resources .

Do you write “To Whom It May Concern” in capital letters?

Yes, you should write “To Whom It May Concern” in capital letters. Although this may seem out of the norm, you would want to capitalize the name of the person you are addressing.

Since to whom it may concern is used in place of a person’s name, you should capitalize the entire phrase in place of the individual’s name.

How do you address a letter to an unknown person?

If the letter is formal, you should address a letter to an unknown person with the phrase “To Whom It May Concern.” Typically, this phrase is used in business correspondences when the other party is unknown.

Most commonly, this can be used when submitting a job application or cover letter when the job posting is unclear on who will review your application.

It might take you some time, but if you set your mind to it and put a little effort, chances are you will find the names you are looking for. However, it is essential to know that you really cannot go wrong with any of these alternatives.

Keep in mind that this isn’t about adding more pressure to your pursuit of finding a job. It’s about opening your eyes and showing you that every little detail is essential and speaks volumes to any future employer about the person they will be hiring.

Readers Digest – To Whom It May Concern: What it Means and How to Use it

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Melissa is an exceptionally hard-working, creative individual, with great organizational and time management skills. She has been writing and researching professionally for over seven years. She graduated with a BA in English from the University of Puerto Rico-Mayaguez.

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To Whom It May Concern Alternatives – How to Address a Letter When You Don't Know Who Will Read It

Abbey Rennemeyer

If you need to reach out to someone but don't know their name, what do you do? Well, the answer used to be, "To Whom It May Concern."

Why did this stuffy-sounding phrase become the go-to form of address for unknown recipients? Well, back in the day (before Google, basically), it was a lot harder to find basic information about people you didn't know.

But since people still had to apply for jobs and get in touch with companies, a standard solution seemed helpful. Thus, "To Whom..." started being used.

But the times they are a-changin'.

So how do you address a cover letter or email to someone you've never met, or whose name you just can't find, in the 21st century?

Don't worry - there are many alternatives to the stodgy, old-fashioned "To Whom It May Concern" or "Dear Sir/Madam".

In this article, we'll look at:

  • how to address a letter in the first place (taking into account tone, formality, titles, and gender neutrality)
  • all the most common ways to address someone without knowing their name, and when/why you might use each
  • how you can discover someone's name if you really want to personalize your letter
  • when it actually is acceptable to use "To Whom It May Concern"

Alright - let's do this.

How to Address a Letter in the First Place

First of all, it helps to know how exactly to start your letter in the first place. This may seem obvious, but there are a few things to consider.

Tone and Formality

When you're communicating with someone you don't know, you should put some thought into how you address them. Even if you know their name, it's not like you're buddies - yet. So you probably wouldn't start a letter with "Hey babe, what's up?"

So what do you say? Well, you can usually count on "Dear [name]" (or any of the other options below if you don't know their name) - it's formal but not stuffy, and it's a pretty widely-accepted way of starting a written communication (at least in the States).

You should probably avoid any language that's too familiar or where your meaning could be misconstrued (see the "Hey babe" above). Until you've established a bit of a rapport with this person, keep it polite and basic.

Titles and Gender Neutrality

If you know the person's name, you have a couple options when addressing them.

You might want to address them as Ms. X or Mr. Y. Just make sure you know how that person identifies so you can use the proper title. If you're not sure, you can try to find out more information (see methods below) or choose some other form of address.

For women/femmes, be aware of whether you use Miss, Mrs, or Ms. The safest bet is to use "Ms.", as it doesn't imply a married or single status. If you know that the person prefers one over the others (you see "Please contact Miss Jennifer Morgan for more information" or something similar), use that.

If you want to discover how someone identifies, you can try to find them on social media (Twitter, LinkedIn, or Instagram are probably your best bets). Sometimes people will list their pronouns in their profiles, like "Jennifer Morgan, she/her" or "AJ DePew, they/them". Not everyone does this, but it's becoming more common.

Lastly, if someone has a Doctorate or other official title/honorific, you should address them that way. For example, "Dear Dr. Morgan" or "Dear Professor DePew".

Not all of this applies if you don't know the person's name. But it's still good to keep in mind when communicating with someone you don't know.

Now let's get into those alternative forms of address.

Alternatives to "To Whom It May Concern"

If you don't know the name of the person to whom you're writing, that's ok. There are still some decent options that will let them know that you did your research and you care.

Dear (Position/Job Title), like "Dear Director of Sales"

If you're applying for a job in, say, the Sales department, chances are someone with the title "Director of Sales" will be your boss (or your boss's boss...).

And while you most likely aren't applying directly to that person (that is, they won't be the first to see your application/cover letter), they're still a relevant person/position to whom to address your communication.

Using this form of address shows that you've at least done your homework regarding the position for which you're applying, how the departments are structured, and so on.

Dear (Team/Department), like "Dear Social Media Department" or "Dear Social Media Team"

If you're not sure how the company is structured, or what positions you might interact with if you get the job, you can take it step back.

Starting off with "Dear Social Media Department" isn't quite as direct as singling out one person, but it's still relevant and thoughtful.

Using this type of address works well if you're applying to a larger company/team and it's really hard to single out one position or person who will definitely see your application.

Keeping it Casual with "Greetings", "Hello", "Good afternoon" and so on

We've all probably gotten emails that start with "Hi there!" or just "Hello". These forms of address are certainly more casual than "Dear X", but they might be the right choice in certain situations.

If you can't find out any specific information about where your application might be going, something like "Hello there" or "Hi there" is a good neutral option. If you're sending your email first thing in the morning, "Good morning" also works well.

It will be fairly obvious that you have no idea to whom you're speaking, but at least you're being polite and neutral.

Before using this option, however, it might be a good idea to do some research into the company's culture. If it seems like they're fairly relaxed and casual, these greetings are probably ok.

Dear (Name of person who'd be your boss/to whom you'd report)

Now, perhaps you don't know exactly to whom you're applying or sending that cover letter. But you might be able to figure out who your boss would be (if you got the job).

Dig into that company website. Read the bios, figure out who's on what team, and who's in charge of what. If you can learn to whom you'd report, you can address your letter to them.

Sure it sounds ambitious (and maybe a tad presumptuous?) but it does show that you know how to do your research. And that you care about the job, the company, and putting your most knowledgeable foot forward.

Dear (Name of the head of the department to which you're applying)

If you're not sure who would be your boss if you got the job, but you still want to use someone's name, zoom out a bit. You can likely figure out who's the head of whatever department you'd join if you got the position.

Once you've found that person, write your letter to them. Again, it's not the most direct (and they likely won't even seen your application, at least not in the beginning), but it's better than "To Whom It May Concern", that's for sure.

And again, similar to the previous option, it shows that you're trying to learn as much about the company as possible.

Dear (Name of recruiter)

If you know the name of the recruiter who'll be reviewing your application, you can certainly address your cover letter to them. It might take a little effort to figure that out, but it does make your cover letter/application stand out.

If you're working with a recruiter, you can ask them. You can also get in touch with the company and see if they'll tell you who that person is. But if you can't figure that out...

Dear (Recruiting Manager or Hiring Manager)

Sometimes those names really are elusive. But it's a pretty good guess to assume that a recruitment or hiring manager will be involved in the process. So addressing your letter to the position might get their attention.

Dear (Position for which you're applying) Hiring Manager, like "Dear Network Engineering Hiring Manager"

When you want to be as specific as you can, but don't know a name, you can always address your communication to the team or committee that's actually hiring you.

To do that, just list the roll you're applying for (like Network Engineer, Social Media Manager, or Database Analyst) followed by "Search Committee", "Hiring Manager", or "Hiring Team" – for example, "Dear Network Engineer Hiring Team".

This way you show that you're aware of the department you'd be part of if you get the job and you're directing your inquiry to them.

Dear (Department) Head, or Dear Head of (Department)

If you want to target the head of your (hopefully) future team, you can address your letter to the head of that department.

It's ok if you don't know their name – just say something like "Dear Network Engineering Department Head".

Dear (Name of referral)

Lastly, if you know someone who works at the company, and they've given you a referral, you can always address your letter to them.

This is particularly effective because it shows that you have a relationship with someone who already works there, and you can be fairly sure that your letter/application will make it past the "first look".

Your friend or acquaintance can check out your letter and then decide who the best person would be to review it.

Bonus: Dear (Full name)

If you find the name of someone on the hiring committee or in the department to which you're applying, that's great. But what if you're not familiar with the origins of that name, and how people are addressed in that part of the world?

In this case, it can be a good idea to use the person's full name. In some places, like Hungary, Taiwan, or Japan, for example, people list their last names first. So by using their full name, you're not presuming to call them by only their first (or last) name.

How to find the right contact person

If you're determined to find a name to which to address your letter, there are a number of ways you can go about it. You can:

  • Ask your recruiter or HR rep - they can often help you get that info
  • Look on the company website - the "About Us" page often has tons of helpful info and details about the team
  • Look in the job application/description - sometimes there are instructions there
  • Look on LinkedIn - this is often the go-to resource for job seekers, as many people are on LinkedIn and have publicly visible profiles
  • If you know someone at the company/in the department, ask them
  • Call and ask the office manager/administrative assistant (and be honest about why you're calling - say you want to personalize your cover letter and you were hoping they could help point you in the right direction)

When it's ok to use "To Whom It May Concern"

There are a few situations where it's appropriate to use "To Whom It May Concern". Mostly they occur when you don't need or want to know the name of the person you're addressing.

So you can use that phrase when:

  • You're providing a recommendation or a reference check for someone else (the company doesn't expect you to research them and find the exact right person to address the letter to).
  • You're submitting a complaint to a company (if you received a defective product, weren't satisfied with their customer service, and so on).
  • You're introducing yourself to someone you've never met and you don't know much about (like if someone requested a quote from you for a service, and so on).

Now you know how to address your correspondence when you don't know your reader's name. See, it's not as scary (or as outdated) as it seems.

Former archaeologist, current editor and podcaster, life-long world traveler and learner.

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  • To Whom It May Concern | Usage & Alternatives

To Whom It May Concern | Usage & Alternatives

Published on June 22, 2023 by Jack Caulfield .

To Whom It May Concern is a formal greeting that can be used to start an email or letter addressed to someone whose name you don’t know or to no one in particular. It’s still used, but it’s considered somewhat old-fashioned and impersonal. There are better options in most contexts.

Using this salutation can suggest to the recipient that you’re sending out a mass email to many different people or that you couldn’t be bothered to learn anything about the person to whom you’re writing.

Even if you don’t know the name of the person you’re writing to, it’s usually best to either find out or use a job title or department name to make your salutation more personal.

Dear Head of Marketing, …

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Table of contents

Alternatives to “to whom it may concern”, when and how to use “to whom it may concern” correctly, “to whom it may concern” vs. “dear sir or madam”, other interesting language articles, frequently asked questions.

The best alternative to “To Whom It May Concern” is to write to a specific person where possible. If you know or can find out (e.g., online) the name of the person you’re addressing, then you should use it.

Use a title like “Ms.” or “Mr.” in combination with the person’s last name , or write out their full name . In a formal context, you usually shouldn’t address someone by their first name alone.

Obviously, you won’t always be able to find out the name of the person you’re writing to, and you may not be reaching out to a specific person at all.

It’s often still better to make your greeting a bit more specific by using a job title  or  department name , showing that you’re not just reaching out completely at random. Capitalize the title or department name.

Dear Department of Finance, …

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There are some contexts in which “To Whom It May Concern” is the best choice. It’s legitimate to use this salutation when your letter or email is really addressed to a nonspecific group of people or to an entire organization. Some examples include:

  • A formal complaint directed at a company in general
  • A reference or recommendation letter for someone who will be applying to a variety of positions
  • A  letter of interest to be sent out to various organizations

When you do use “To Whom It May Concern,” make sure to write it correctly. It’s considered most formal to use a colon (rather than a comma) after this phrase. You should also make sure to capitalize every word and to get the phrasing right: use the object pronoun “whom,” not “who.”

  • To whom it may concern,
  • Dear Whoever it may Concern:
  • To Who It May Concern:
  • To Whom It May Concern:

A salutation that’s often used interchangeably with “To Whom It May Concern” is “Dear Sir or Madam.” Both greetings are considered very impersonal, formal, and old-fashioned, but there is some difference in usage:

  • To Whom It May Concern suggests that your letter or email is addressed to no one in particular. It might be a letter expected to be shown to various people without the expectation of a reply—for example, a letter of reference.
  • Dear Sir or Madam suggests that you expect to be addressing a particular individual, but one whom you know little about.

We also advise against using “Dear Sir or Madam.” If you’re addressing no one in particular, “To Whom It May Concern” is the more correct choice, whereas if you’re addressing a specific person, it’s best to do so in a more personalized way, as described above.

Another reason to avoid “Dear Sir or Madam” is that some people may not wish to be addressed as either “Sir” or “Madam.”

If you want to know more about commonly confused words , definitions , and differences between US and UK spellings , make sure to check out some of our other language articles with explanations, examples, and quizzes.

Confused words

  • Affect vs effect
  • Further vs farther
  • Loose vs lose
  • Whose vs who’s

Definitions

  • Bear with me
  • Presumptuous

US vs. UK spellings

  • Burned or burnt
  • Canceled or cancelled
  • Dreamt or dreamed
  • Gray or grey
  • Theater vs theatre

You should start a professional email with a greeting and the name and title of the recipient (e.g., “Dear Mr. Walken”). Then, you should include an introductory line like I hope this email finds you well , followed by the body of the email.

For less formal emails, you can use a more casual introductory line like I hope you’re doing well .

Some synonyms and phrases related to I hope this email finds you well include:

  • It is a pleasure connecting with you again
  • I hope you are doing well
  • I hope you are having a productive week

Miss is a title for an unmarried woman or girl (e.g., “Miss Jones”). It cannot be used for a married woman. It is sometimes seen as slightly old-fashioned, since it defines the woman by her marital status.

Ms. is a title for a woman whose marital status is unknown, for an older unmarried woman, or for any woman in a context where you don’t want to emphasize the woman’s marital status. It’s intended to be neutral, in that it can be used for married and unmarried women alike—much like “Mr.” can be used for married and unmarried men.

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To Whom It May Concern: How (Not) to Use It in Your Cover Letter

how to use to whom it may concern in cover letter

When writing a cover letter or business email, you might be tempted to use the generic "To Whom It May Concern" salutation. However, this outdated greeting can make your message seem impersonal in today's professional world.

While "To Whom It May Concern" is still acceptable in some situations, it often implies you didn't take the time to find the right contact person or are sending a mass email rather than a tailored message.

This article will explain when it's appropriate to use "To Whom It May Concern", provide alternatives for your cover letter or email greeting, and share tips on finding the right person to address to make a stronger first impression.

When Is It Appropriate to Use "To Whom It May Concern"?

There are still some scenarios where using this generic salutation is appropriate when writing business correspondence. One instance is when you are sending a letter of recommendation or reference and you don't know the recipient's name or title. In this case, using "To Whom It May Concern" as the greeting can be used, as the recommendation letter may be passed on to various people

Another situation where "To Whom It May Concern" is acceptable is when you are writing to a company or department and don't have a specific contact person or point of contact. If you are unable to find the name of the person you are addressing, this generic greeting that can be used.

In general, formal documents that you intend to send to an institution or company can start with this greeting if they are not meant to introduce yourself. For example, filling a complaint, a job verification letter, or the recommendation letter mentioned above. If you do not know the recipient, as long as you keep it formal , the greeting is not a huge deal in these types of messages.

However, applying for a job is a much more personal matter, and avoiding being generic can make you stand out. It is not totally wrong to start a cover letter for a job with “To whom it may concern”  if no name is provided in the job posting and you can't find one after carefully reviewing the job posting, but it is certainly not the best move. 

to whom it may concern 1

How to Format "To Whom It May Concern" Correctly

Here's how to format "To Whom It May Concern" correctly in your letter or email:

  • Capitalize the first letter of each word in the phrase "To Whom It May Concern". While this may not be grammatically necessary since it's not a proper noun or title, it's considered standard practice and helps maintain a formal tone.
  • Use a colon, not a comma, after the phrase "To Whom It May Concern". The colon signifies that the salutation is complete and the body of your letter or email is about to begin.
  • Double space before beginning the body of your letter, email, or cover letter. This helps visually separate the salutation from the main content and improves readability. In some cases, such as when the body of your letter is very short, it's acceptable to single space for cosmetic reasons.

CTWjYPQb1xRxCEK fsnFhRikfLbG91rJ7ORypPJpAHL3EVHiDGaTbbSVZpYup 4AHLw eZjRCE7ZnoxF0EZGzywwqDdiIHYcyeLGWwsgfcWRUFxqEWA06Q2noNvIsc 2l

Why You Should Avoid "To Whom It May Concern" in Your Cover Letter

When applying for a job, your cover letter is often the first impression you make on hiring managers and recruiters. As mentioned before, using a generic greeting like "To Whom It May Concern" may come across as lazy and impersonal, suggesting that you didn't take the time to find the right person to address.

Today, with internet access and professional networking sites like LinkedIn, it's usually possible to find a specific person to address by name in email or letter. Taking a few extra minutes to research the company and find the hiring manager or recruiter responsible for the position can make a significant difference in how your application is perceived.

If you can't find and don't know the name of the person you should address, consider using alternatives like "Dear Hiring Manager" or "Dear [Department] Team". These greetings are more engaging and targeted than "To Whom It May Concern" while still maintaining a professional tone suitable for business correspondence.

to whom it may concern 2

What to Write Instead of "To Whom It May Concern" in a Cover Letter

Let’s expand on some possible alternatives to replace “To Whom It May Concern”, so that you have an arsenal of less formal options for when you are writing your next cover letter.

  • Dear [Hiring Manager's Name]: Take the time to look up the name of the recruiter or hiring manager online. Check the job listing, company website, or LinkedIn to find the right person to address your cover letter to. Using their name shows that you've done your research and are genuinely interested in the position.
  • Dear [Department] Team: If you can't find the hiring manager's name, you can address your cover letter generally to the most relevant team, such as "Dear Marketing Team" or "Dear Human Resources Team." This approach still demonstrates that you've tailored your application to the specific department you'd be working with.
  • Dear [Job Title] Hiring Manager: Another option is to reference the position you're applying for in your salutation. For example, "Dear Marketing Coordinator Hiring Manager" or "Dear Social Media Intern Hiring Manager." By using the job title or department, you show that you've carefully considered how your skills align with the role

Other Cover Letter Salutation:  FAQs

There are many different ways in which you can start a cover letter, and so, there are many different questions that can arise. Here are some of them.

How do I find the hiring manager's name and email?

To find the hiring manager's name, start by carefully reviewing the job posting for any mention of the person you should address your application to. If no name is provided, search the company website or LinkedIn for the relevant department head or recruiter. You can also try contacting the company, either calling or sending an email, and asking for the name of the person handling the position you're applying for. 

to whom it may concern 3

Is it acceptable to use "Dear Sir or Madam" in a cover letter?

While "Dear Sir or Madam" is a traditional generic greeting, it's best to avoid using it in modern business correspondence. This salutation, just like “To Whom It May Concern”, may come across as outdated and impersonal, and it also assumes the recipient's gender. Instead, opt for a more inclusive and targeted greeting like "Dear Hiring Manager" or "Dear [Department] Team".

What's the best generic greeting to use if I don't have a name?

If you can't find the hiring manager's name or email, the best generic greeting to use in your cover letter is "Dear Hiring Manager." This salutation is professional, concise, and targeted to the person responsible for reviewing your application. Other acceptable options, as discussed above,  include  "Dear [Department] Team" or "Dear [Job Title] Hiring Manager".

To Whom It May Concern: Conclusion

To sum up, while "To Whom It May Concern" has been a standard salutation for business correspondence when you don't know the recipient's name, it's important to understand when it's appropriate to use and when it's better to opt for an alternative.

When it comes to your cover letter, it's crucial to make every effort to find the full name of the specific person you want to address. Tailoring your salutation to the hiring manager, recruiter, or relevant department head shows that you've taken the time to research the company and are genuinely interested in the position. If you can't find a name, opt for a more targeted greeting like "Dear Hiring Manager" rather than the generic "To Whom It May Concern."

Remember, your cover letter is your chance to make a strong first impression and demonstrate your fit for the role. By avoiding generic salutations and instead tailoring each cover letter to the specific job and company, you'll set yourself apart from other applicants and increase your chances of having a successful process. So, even if you don't have a name, take the extra step to personalize your greeting and show your enthusiasm for the opportunity.

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WTO / Letters and Emails / How To Use “To Whom It May Concern” in Letters (Examples)

How To Use “To Whom It May Concern” in Letters (Examples)

“To Whom It May Concern” is a conventional formal generic salutation used in letters or correspondence where the name and title of the addressee or recipient are unknown.

It is acceptable in formal or professional correspondence. “To Whom” and “Concern” refer to whoever the recipient is; “It” refers to the correspondence; and “May” implies the probability that any party may receive it. 

It is a known traditional salutation , although it is slowly becoming obsolete. It allows you to write a letter that can be received and accepted by different recipients. Such a generic salutation allows you to write letters that have reusability, such as recommendation letters.

The five words are capitalized when included in any correspondence. This type of letter is used when you don’t know the name or appropriate title to refer to the recipient. With this salutation, you can avoid misspelling their name or mislabeling their gender.

However, despite the flexibility of a To Whom It May Concern letter, you should always aim to determine the name and appropriate title to use when addressing your recipients. Use this salutation in a letter only when it’s necessary. This article will show you when to use it and how to write it in a letter.

When to Use “To Whom It May Concern” Salutation

It is acceptable to use this type of letter in business letters, recommendation letters, and other situations where it is hard to determine the name and title of the recipient.

Below are common scenarios when you can utilize this type of salutation: 

If you are unable to find the hiring manager’s name

If you cannot find the hiring manager’s name despite extensive research, you can use a generic salutation. This is common with job application cover letters. Also, if you are not sure who will review your letter, you can use this type of letter. 

If the hiring managers are a group of people 

When sending your job application to a group of people, such as a recruiting committee or panel, you can use the letter. This is applicable since you cannot name all the group members in the salutation. Therefore, assigning a generic salutation ensures the letter does not appear to be addressed to a single person.  

In recommendation/reference letters for someone else

Such greetings are suitable for recommendation or reference letters for a former employee, student, or tenant. This is because, in most cases, you will not be certain of the recipient of the letter. 

To lodge a formal complaint

Occasionally, it can be challenging to determine who is responsible for what in an organization or company. This can be problematic, especially when you have to file a formal complaint. Therefore, in such cases, you can use this salutation. This prevents a situation where you address the letter to the wrong contact person. This allows you to write a letter that can be forwarded directly to the person responsible for the complaint.

In a letter of introduction

When introducing yourself or someone else to another person or a group of people whom you do not know, you can use a generic salutation. For example, once you receive a quote and want to respond, you can use a generic salutation. 

In a prospecting letter

Generic salutations can be used in prospecting letters when contacting potential clients. In such situations, the name of your prospect, the decision maker, and their position are often unknown. Thus, using this type of letter allows for seamless correspondence where there is no misunderstanding as to who should receive the letter.  

Company feedback or suggestions 

Feedback and suggestions are normally beneficial if they get to the right person. When sending your feedback or suggestions, you may not know who is responsible for the matter you are addressing. So, a generic salutation is a good way to ensure you reach the relevant department.

When Not to Make Use of “To Whom It May Concern”

A “To Whom It May Concern” greeting is not always appropriate. The following are situations when you should avoid using it:

When writing a cover letter

A cover letter for a job application is meant to distinguish you from other candidates by exhibiting professionalism and a genuine interest in the position. Using a generic salutation is not a good way of doing this. So, even if you do not know the name of the hiring manager, you should not use a generic greeting. 

Personal letters

If you are writing a personal letter to someone, it is best to address them by name, especially if you have an established relationship with them. Using “to whom it may concern” can make the letter seem impersonal and distant.

Free Templates

Free Professional Customer To Whom It May Concern Letter Sample as Word Document

What is the Appropriate Way to Write “To Whom It May Concern”?

The salutation should be formatted in a specific way. The first letter of each word of the salutation should be capitalized. This is because this phrase is used as a substitute for the recipient’s name, which, if written, would have every first letter capitalized as it is a proper noun.

Always use “whom” and not “who” or “whoever.” This is because “whom” in this case is a preposition or object of a verb, thus the need to use it in that manner. 

The salutation should also be followed by a colon (:). You should then add a double space before typing the rest of the letter. However, if you are following a particular style guide, be sure to check the specific rules and follow them. Some guides require you to use a comma rather than a colon. 

Pros and Cons

The following are the advantages and disadvantages of using “To Whom It May Concern”:

Some advantages of this generic greeting are the following:

  • The letter allows you to send the same one to multiple recipients without changing the greeting. 
  • It eliminates the risk of misspelling a name, using the wrong gender title, or sending the letter to the wrong person. 
  • A generic salutation saves you time from researching the names of your recipients. 

The following are some disadvantages of using a generic greeting in a letter:

  • Most people will find a generic greeting impolite and rude in business correspondence since, these days, most contact information is easily accessible on company websites. This has made the salutation gradually obsolete. 
  • Recipients’ information can often be obtained through a simple phone call. So, using a To Whom It May Concern greeting may indicate a lack of interest. 

To Whom It May Concern Alternatives 

There are alternatives to To Whom It May Concern that can be used similarly. These alternatives are viable in different situations, depending on who you are writing to. Examples of such alternatives include the following:

  • Dear Hiring Manager
  • Dear Recruiting Department
  • Dear Recruiter
  • Dear Recruiting Manager
  • Dear Customer Service Manager
  • Dear [Team or Department]
  • Dear HR manager
  • Dear Sir/Madam
  • Dear Hiring Committee
  • Dear [Department] Manager
  • Dear Talent Acquisition Team
  • Dear Human Resources Team
  • Dear Personnel Manager
  • Dear [job title you are applying for] Manager/Committee/hiring Team 

Frequently Asked Questions

To correctly write the salutation, capitalize on the first letter of each word. Then, insert a colon after the salutation and two spaces before beginning the letter’s introduction.  

Using this format is not rude. It is a formally acceptable way of addressing recipients with whom you are not familiar. 

Using “To whom it may concern” in an email can come across as impersonal and may not be the best option. In an email, it is better to address the recipient by their name or use a more specific greeting. If you are unsure about who the recipient is, you can try to do some research to find their name or use a more general greeting such as “Dear Hiring Manager” or “Dear [company name] team.”

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7 Ways to Address Your Cover Letter That Aren't "To Whom It May Concern"

person typing on a laptop at a cafe

To Whom It May Concern: I am applying for this job I found at this company that I spent so little time researching I can’t quite remember what role is open and I’m not positive I know the name of the company or what it does. Also, I decided to address it to “whom” because you must have a whom or two over there, right?

If that sounds absurd, now you have a taste first-hand of what it’s like for a recruiter or hiring manager to see the words “To Whom It May Concern” at the top of your cover letter .

And I hope that that bland, overripe, “To Whom It May Concern”-y taste has sufficiently convinced you to vow never to use the phrase again, at least when it comes to your current and future job applications. (You may find other situations where it’s appropriate—such as when lodging a customer service complaint—but I can assure you your cover letter isn’t one of them.)

SEARCH OPEN JOBS ON THE MUSE! See who’s hiring here , and you can even filter your search by benefits, company size, remote opportunities, and more. Then, sign up for our newsletter and we’ll deliver advice on landing the job right to you.

Those five little words tell a recruiter or your prospective boss a lot, and none of it is good. Not only does the phrase make you sound like a yellowing doily on your grandmother’s coffee table (in other words, ancient), but it also smacks of laziness, or apathy, or a lack of resourcefulness, or some combination of any number of characteristics that won’t help you get hired. Because to them, if you were truly excited about the idea of working for this company, you’d surely take the time to tailor your greeting.

Yes, job searching can be tedious and frustrating and sometimes mildly soul-crushing, and maybe you’re pretty sure you’d rather step on a beehive than spend any more time writing cover letters. But at the end of the day, your goal is to get a new job, or at least land an interview. What’s the point in dashing off another cover letter if the very first words on it will make the reader wrinkle their nose and toss it aside?

So do everyone a favor and next time, try one of these “To Whom It May Concern” alternatives.

1. Dear/Hello [Name of Person Who’d Be Your Boss]

The best thing you can do for yourself when addressing your cover letter is figure out who the person filling the open role would report to—i.e. your potential future boss.

Sometimes it’s easy: When I applied for my current role, the job description said something like “This role reports to the editor in chief.” I went to The Muse’s team page, found the editor in chief, and wrote my letter to her. But other times, it won’t be as immediately clear. Do some research and see if you can infer who it is, or if you happen to have a connection at the company, ask them!

While you’re doing your company research, try to assess how formal the culture is to determine:

  • Whether to start with “Dear” or “Hello” (or maybe neither—you can also go with just their name)
  • Whether to use honorifics (Mr., Ms., Dr., Prof., etc)
  • Whether to use a full name or just a first name

You’ll probably want to err toward more formal if you’re not sure, and make certain you don’t accidentally misgender someone with the wrong honorific (if you can’t confirm it 100%, drop any gendered language and just use the name).

Even if you don’t have your prospective boss’s name and choose one of the options below instead, make sure you still ask yourself the same questions about formality and tone.

2. Dear [Name of the Head of the Department for Which You’re Applying]

If you’ve made a good-faith effort to figure out who your boss would be and it’s just not yielded any answers, don’t panic. It’s not always possible to find that information at this point in the process.

However, you might still be able to address your cover letter to a specific person by simply choosing the head of the department the role falls under. Sure, it may be your prospective boss’s boss, or their boss, but in a way, you’d still be reporting to them up the chain. And it demonstrates that you made an effort and considered what part of the organization you’d be joining and how you’d fit in.

3. Dear [Name of Department for Which You’re Applying]

Along the same lines, if you can’t find the name of a department head , you can go ahead and address your letter to the team or department. For example, you could say “Dear Sales Department” or “Hello Product Team.”

4. Dear [Name of Recruiter]

Now, if you’re determined to write to a specific person but have given up on finding the manager or department head, there’s still hope! If you can zero in on the recruiter or talent acquisition specialist (or the head of recruiting), you can address your letter to them. After all, they’ll likely be the first ones to read it and decide whether you should move on to the next step.

5. Dear [Whatever This Company Calls Their Recruiting Team or Department]

But if you can’t figure out a name there, you can also address the team—just take a few minutes to look up what exactly this particular company calls it. You’ll end up with something like “Dear Recruiting Department” or “Dear Talent Acquisition Team.”

And you might want to stick the name of the company in there and make it something like “Dear Muse Talent Acquisition Team.” That way, you’re giving a first signal that you know which company you’re applying to and not just sending a generic letter.

6. Dear Recruiter/Hiring Manager

Another option is to address your letter more generically to the recruiter or hiring manager by using those titles, i.e. “Dear Recruiter” or “Dear Hiring Manager.”

7. Dear [Role for Which You’re Applying] Search Committee/Hiring Manager/Hiring Team

But even then, you might want to be a little more specific by incorporating the role you’re applying for into the salutation. For example, you might say “Dear Account Executive Search Committee” or “Hello Happiness Hero Hiring Manager” (yes, that’s a real title ).

At the very least, you’re showing that you know what role you’re applying for and that you’ve done some amount of tailoring of your application—more so than a “Dear Recruiter” would immediately indicate.

Your ultimate goal when you’re writing a cover letter is to get to the next step in the hiring process. Just remember that the whoms won’t be impressed if you address them as such. After all, they do have names, roles, teams, departments, and committees. Pick one of those instead and your letter is much more likely to get read, and you’re much more likely to get hired.

how to use to whom it may concern in cover letter

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Have you ever wondered how to approach someone when you just don't know how to address them?

When you meet someone in person, you greet them with a "Hi!", but what if you have to reach out through an email or letter?

In such cases, most professionals use "to whom it may concern" to address the person. It is considered as one of the laziest way to greet someone.

In modern times, every person's detail is just a click away. Instead of making an effort to find the receiver's name, if you end up writing to whom it may concern , it would suggest that you have not done your homework.

Here we will discuss some of the most frequently asked questions and topics related to how to write to whom it may concern by answering the following questions.

What is the Meaning of "To Whom It May Concern"?

To whom it may concern is a salutation used while framing a letter or an email to a business professional. It is generally used when you do not know the recipient's name. However, as mentioned earlier, it is not the best way to reach out to people of interest.

Also Read: How to address a cover letter in 2022?

“To Whom It May Concern” in Cover Letter

"To whom it may concern" is generally used when the recipient's name is unknown.

But, with the frequent use of this phrase, it has lost it's charms.

If you use this phrase in your cover letter it may come off as impersonal, or uninterested.

That's why you should not use "to whom it may concern" in your cover letter.

However, there are some alternatives, where you can use "To whom it may concern" in cover letters

When to Use “To Whom It May Concern” in Cover Letters

Here are some situation where you can use "to whom it may concern" as a salutation.

1. If You Don't Find the hiring manager's name

If you are applying to a company through agencies or any 3rd pary way, it's difficult for you to find the hiring manager's name.

In that case, you can start your cover letter with "to whom it may concern." Since, having any type of cover letter address is better than no address at all.

2. If the name of the hiring manager is gender neutral

If you have the name of the hiring manager, but the name is gender nuutral, it's best to use a generic salutation such as "to whom it may concern" rathar than offending your potential employer.

3. If the hiring manager are a group of people

If the hiring manager in not one person, of if you found multiple hiring managers in a company, but don't know who will get your resume and cover letter, it is better to use 'to whom it may concern' instead of a specific name.

Also Read: How to address a cover letter without name in 2022?

What are the Alternatives for 'To Whom It May Concern"?

It cannot be emphasized enough that the phrase to whom it may concern must be avoided at all costs. But if not, what else can be used when no information is available?

We have wracked our brains so that you don't have to when it comes to alternatives that you can use instead of to whom it may concern .

  • Dear Hiring Manager
  • Dear Recruiting Team
  • Dear (the job title you are applying for) Hiring Team
  • Dear Recruiting Department
  • Dear Recruiting Manager
  • Good Morning/Afternoon
  • Dear Human Resources Manager
  • Hello There
  • Dear Customer Service Manager
Also Read: How to start a cover letter professionally in 2022?

How to Write 'To Whom It May Concern' in Cover Letter?

If you must add 'to whom it may concern' in your cover letter, keep these cover letter formatting tips in mind:

  • Capitalize the first letter of each word
  • Make use of " whom " instead of " who " or " whomever "
  • Follow the phrase to whom it may concern with a colon than a comma
  • Add double space before typing the body of the message

Things to Do Before Using 'To Whom It May Concern' in Cover Letter?

Here are some things to do before using 'To Whom It May Concern' in cover letter.

These include:

  • Read the job description carefully. Look for recruiter's name there.
  • Check the website of the company. You might find information about the person in the "about us" section.
  • Make use of job networking sites such as LinkedIn, where you can find the professional details of the concerned person.
  • Call the company and seek the hiring manager's name if nothing works.
Also Read: How to write a cover letter enclosure in 2022?

Example of 'To Whom It May Concern' in Cover Letter

To Whom It May Concern: In response to the job opening posted on LinkedIn, I am thrilled to submit my application for the post of Sales Representative at Click Global Services. With a Bachelor's degree in Business Administration (Finance Majors) from the University of California, I have a prolific record of promoting digital products and IT services adhering to effective customer handling. I was awarded top sales representative in my previous company, making me a perfect fit for your company. I started as a Sales Assistant at Brain Maniacs Inc., where I sold the company's new products and educated potential customers via cold calling. I assisted the sales team in client relationship management, customer retention, and implementation of new sales strategies that boosted company sales by 15%. I also served as a Sales Representative at Constantine Co., where I managed a database of over 500 clients under the supervision of the sales manager and managed Salesforce to identify new business opportunities and Improvise customer feedback by 30%. Continuously learning to practice and implement new sales methodologies, I am obliged to apply at Click Global Services, the leading IT company that helps in modernizing traditional businesses globally. Given the role, I will ensure smooth execution of sales operations and complete client satisfaction to uplift sales margin. Enclosed for your consideration is my resume. I'd appreciate the opportunity to discuss my suitability and qualifications further with you on call or in person. Sincerely, Alison James

'To Whom It May Concern' Email Example

In case of an email where you have to seek more information, the letter can draft the message in the following manner.

To Whom It May Concern: I hope this email finds you well. I am writing this mail to find more information regarding the recent job advertisement in your organization. I stumbled across the ad for the Product Manager role on LinkedIn. From my years of experience in the same field, I think this opportunity would be an excellent fit for me. I think I will be able to contribute to the organization in the best way possible. Thank You for your time, and I hope to hear from you soon. Sincerely, Kate Maugham
Also Read: How to end a cover letter professionally in 2022?

When to Use 'To Whom It May Concern' Other Than Cover Letters?

Before shooting your email, always ask yourself who the person who will read my email is. If you fail to find an answer, write to whom it may concern .

But if you have access to their names, ensure to use their name.

There can be certain cases that will propel you to use to whom it may concern . Let us look at a few scenarios.

Reaching Out to Large Companies

It might happen that you have to reach out to large companies that have complex structures, and the only contact details you find on their website are contact@abccompany[dot]com. In such cases, address the letter with ' to whom it may concern. '

Filing Complaints

Filing complaints is usually not pleasant business. When you need to file a complaint against someone or something (such as an airline) it's best to keep things professional and formal with "to whom it may concern."

Writing a Letter of Recommendation

Since you don't know the person's name to whom you're writing the recommendation letter to, it is best to keep things formal with "to whom it may concern."

Writing a Letter of Introduction

You may use the To Whom It May Concern phrase at the beginning of your introductory letters when you want to introduce yourself to a mass of people, where you don't know everyone individually.

Writing a Prospecting Letter

When you write a prospectice letter, most often than not, these are cold touch-points. That means you don't know the person's name while you writing the letter to them.

In these type of situations you can use 'To whom it may concern' to keep things professional.

Key Takeaways

Now that you know when to use and not use to whom it may concern phrase, make your letter stand out and use the alternatives to create a better first impression.

Here are some significant points that you should keep in mind whenever you wonder how to write to whom it may concern .

  • To whom it may concern is the salutation used to address business professionals in letters and emails.
  • Use to whom it may concern phrase only when there is no alternative available .
  • Always capitalize the first letter of each word and follow it with a colon rather than a comma.
  • Do not use the to whom it may concern phrase while writing a cover letter or writing a letter on your behalf.
  • Always try to obtain information to whom you are writing the email or letter.
  • Make use of job networking sites like LinkedIn and visit the company's website .
  • Use alternatives instead of to whom it may concern , as it is highly generic and overused.

If you have any queries about job recruitment, reach out to Hiration's Career Activator Platform , which has 24/7 chat aid and professional assistance.

You can also write to us at [email protected] .

how to use to whom it may concern in cover letter

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how to use to whom it may concern in cover letter

Police Beat • 06/23/2024 to 06/27/2024

Suspicious a complainant received information that a individual had entered the dorm room and was heard to have "jokingly" said they were going to have one of the juvenile attendees of the music camp leave with them. it was found later that the individual was most likely a cousin and that they had left the building momentarily but came right back. the parties were not identified, and though it may have been a prank, the individual is not allowed in the dorms and will need to be contacted when their information is obtained. the people who can identify the individual involved were all asleep, so this information was gathered and will be referred to the day shift for follow-up. trespassing officers responded to haws field for a report from a byu grounds employee of a group of people trying to play soccer. officers checked the field but found it empty with the gate closed. the officer did find a group playing soccer on the rb field. the officer checked with the players and found that none were affiliated with byu and were unauthorized to be there. the officer explained to the players that all the byu fields were closed to unauthorized play, and the group agreed to leave. the officers closed and locked the gates for the night. medical byu police responded to the jsb for a medical call. a juvenile had passed out while at fsy. an officer responded along with provo fire/ems. the patient was evaluated by provo ems and after checking with their parents, the patient was cleared to return to fsy. sex offense an officer responded to the wilkinson student center (wsc) to speak with an fsy coordinator and a 15-year-old fsy attendee. the attendee stated that they were staying in a heritage halls dorm and that on june 18, 2024, they were using one of the bathrooms in the apartment when a 17-year-old attending fsy unlocked the bathroom door and pushed the door open. in addition, the fsy attendee said that on june 19th, the 17-year-old pushed them in a closet in their apartment and closed the door on them. the fsy attendee also stated that the 17-year-old slapped them on the butt with an open hand but said they did not remember when this happened. the parents of the 15-year-old and the on-duty sergeant were contacted and informed of this information. they stated they wanted the 17-year-old charged with sexual and bullying offenses. the on-call detective was notified. the case has been forwarded to the investigations division for further investigation. theft - bike an officer was dispatched to phone contact with an individual who wanted to report the theft of their bicycle. the officer made phone contact with the complainant who reported that their black trek bicycle had been stolen sometime between june 16, 2024, after 1900 hours and june 19, 2024, at 2100 hours. the officer documented the incident and provided a case number to the complainant. medical byu ems was dispatched to a student with a bloody nose. ems responded and tended to the patient. no byu police officers responded to the area. no police action was taken. assault a byu police officer was dispatched to a delayed assault that occurred at cougar field. the officer spoke with the parties involved, most of whom were juveniles, regarding the incident. witnesses gave similar stories and stated that a simple game of tag escalated and turned violent when a juvenile male punched a juvenile female. after interviewing witnesses and the victim, it was determined that enough evidence was present to make an arrest or file charges. the officer spoke with the victim and the victim's parents who declined to press charges against the juvenile male. medical an officer was dispatched to the esc for a report of an individual who fainted. they were reportedly conscious, but not breathing normally. provo fire responded and evaluated the patient. they did not want to go to the er by ambulance. the patient’s bishop stated they would transport them to the er. the patient agreed. animal problem byu officers were dispatched to the maeser hill trail for two running dogs. two officers responded and were able to locate and contain the dogs. the dogs did not have collars or identification tags, so officers could not find any owners. the dogs were transported to the south utah valley animal shelter. found property an officer was on foot at the y-trail when they found a yellow belt pack with a vehicle key inside. shortly after, an adult walking from the parking lot toward the top of the y asked the officer if they had seen a yellow belt pack with a key inside. the items were returned to the adult inquiring without further incident. citizen contact officers responded to the cone to a report of a citizen needing assistance. officers made contact with the subject who believed their phone had fallen into a storm drain. the subject said they were using the “find my phone” app, which showed the storm drain as their phone’s location. the officers used a net and attempted to get the phone out of the drain but were unable to locate it. the officers contacted the subject later in the evening and discovered they had located their phone in another area of the parking lot. found property a police officer was assigned to a delayed bike theft report. the bike was reported to have been last seen in april. upon calling the reporting party, the officer was informed that the bike had been located at heritage halls building 06 and that the reporting party no longer needed further assistance. no further actions have been taken. harassment a byu police officer responded to an issue between three juveniles who were staying on campus as part of the fsy program. two juvenile males sent inappropriate texts to a female participant. the texts were inappropriate but did not amount to a criminal offense. the officer discussed this matter with both of the juvenile males. all parents were notified of the situation. welfare check an officer responded to the wsc for some concerning statements made during fsy introductions by one of the participants. the officer contacted the guardian who advised that the participant was on the spectrum and gave permission for the officer to talk to the participant. after speaking with the participant and the guardian, the officer did not observe anything of concern and the fsy leaders agreed to help support the student. traffic accident an officer took a delayed report over the phone for a minor accident in lot 4 involving two byu vehicles. the complainant said they had backed into a byu golf cart on 6/20/24. warrant service officers were dispatched to the area of canyon rd and cougar blvd for a report of a transient individual sleeping behind the byu sign. officers made contact with the individual and learned that they had a warrant out of georgia. officers confirmed the warrant with the originating agency and placed the individual under arrest. officers transported them to the utah county jail and booked them on the warrant. the individual’s property was booked into byu evidence for safekeeping. unknown problem an officer responded to the itb on a medical report. byu and provo fire responded. the patient was transported to uvh by ambulance. trespassing officers were dispatched to the clyde building for a report of a transient individual possibly sleeping in the building. officers were initially unable to locate the individual. byu library security later advised officers that the individual was seen walking south from the library towards the lsb. officers contacted the individual and served them with byu ban paperwork for a permanent ban. the individual took the ban paperwork and stated that they understood it, and how to appeal it. officers escorted the individual off campus. sick person an officer was dispatched to the indoor tennis courts for a report of a sports camp participant who had fainted. the officer arrived with byu ems and provo fire. medics evaluated the patient and spoke with their parents. the patient was released back to the sports camp. citizen contact byu police handled a third-party report of a possible sexual assault that had occurred on campus. after speaking with the female minor involved and their parents, it was discovered the minor was pinned between two males while participating in a mosh pit during an fsy dance. the female advised a sexual assault had not occurred. it was determined that no crime had occurred. medical an officer responded to the wilkinson student center on a medical report involving an fsy participant. the patient reported a headache and was cleared by byu medical. the patient did not want to be transported to the hospital and returned to their dorm to rest. suspicious officers were dispatched to the upc for a report of an individual making a custodian feel uncomfortable. officers arrived and spoke with all involved parties. officers determined that a crime had not been committed. the individual is not associated with byu and was using a room to work on writing music. they were advised that they would have to leave the room if someone reserved it in the future. the custodian felt uncomfortable with the individual’s presence but was not able to pinpoint anything specific they had done to cause this feeling. officers spoke with the building care manager, who stated they would ensure the comfort of their employees. animal problem an officer responded to the report of a dog left in a vehicle in lot 34. officers found that the dog was not in distress and the owner had left all the windows down with the car parked in the shade. the owner came out as the officer was arriving. co alarm there was co detected by the fire department possibly due to an ac unit that was not ventilated. the housing on-call responded to take care of the problem. criminal mischief someone wrote on a rock with a marker which was observed by dispatch. the officer identified the person and had them clean the marker off the rock. no charges were filed. agency assist officers responded to an agency assist with provo pd on a dispute regarding a truck that was property involved in a divorce. the ex-husband had a court order for the ex-wife to return the truck that she had had for a year. co alarm officers responded to a co alarm at wymount terrace for an air conditioning unit that was running in the apartment which was not ventilated properly. fire smell officers responded to the smell of gas in wyview park. provo fire responded but did not detect any gas. the housing on-call responded to assess the problem.   paper service a ban letter was served to a subject. the ban was read to them word for word and a copy of the ban letter was emailed to them. drugs an officer checked the license plate of a vehicle as it was driving by and found that there was a warrant attached to the registered owner. the officer observed that the windshield of the vehicle was cracked, and the driver was not wearing their seatbelt. the officer stopped the vehicle and confirmed the driver had a warrant for their arrest and a denied license. the driver stated that there were thc edibles in the vehicle. the officer found the thc and a grinder in the vehicle. the driver performed field sobriety tests, which indicated that the driver was not too impaired to drive. the officer placed the driver under arrest and booked them on their warrants and drug/traffic charges. theft an officer responded to the riviera apartments for a possible theft. a complainant called byu police and stated that the lock had been cut from their trailer, but they found nothing missing inside. the officer checked with other construction workers in the area and nobody else's trailers had been broken into or tampered with. no camera footage was taken of the incident. follow us on facebook for additional updates.

IMAGES

  1. To Whom It May Concern

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  2. 50 To Whom It May Concern Letter & Email Templates ᐅ TemplateLab

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  3. To Whom It May Concern (How to write and samples)

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  4. Free Printable 'To Whom It May Concern' Cover Letter Template [PDF & Word]

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  5. To Whom it May Concern Letter

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  6. Free Printable 'To Whom It May Concern' Cover Letter Template [PDF & Word]

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VIDEO

  1. For This (To Whom It May Concern

  2. Creed- To whom it may concern [with lyrics]

  3. SOJA "To Whom It May Concern" live @ The Gothic

  4. 5 Cover Letter Mistakes to Avoid in 2024! 😱

  5. Underoath

  6. 5 Ways To Find The Name Of The Person To Address Your Cover Letter To

COMMENTS

  1. Best Alternative Salutations for To Whom It May Concern on a Cover Letter

    Below is a list of suitable options to use instead of 'To Whom It May Concern.'. Based on the information available to you, use this list to help guide the salutation you use to begin your cover letter. Dear [Mr./ Mrs./ Ms./ Miss/ Professor, Dr. ] [Last name]: This is perhaps the most desirable as it is the most personal and acknowledges an ...

  2. When to use "To Whom It May Concern"

    Here's a tip: Always format "To Whom It May Concern" with a capital letter at the beginning of each word. Follow it with a colon. Double-space before you begin the body of your letter. I'm writing to file a complaint about the service I received during my November 15 visit to your store.

  3. Should You Use "To Whom It May Concern" In Your Cover Letter

    With large organizations, you can use "To Whom It May Concern" or "Dear Hiring Manager" as a safe option when the company structure is complex and you can't identify a specific person. However, try to at least send your greeting to the department (e.g., "To Whom It May Concern in the Marketing Department").

  4. How to Address Your Cover Letter in 2023

    Rule #1: Address your cover letter to the hiring manager using a formal, full-name salutation (if possible). For a cover letter, you should always default to addressing it to the hiring manager for the position you're applying to. Unless you know for sure that the culture of the company is more casual, use the hiring manager's first and ...

  5. How to Use "To Whom It May Concern" [and 5+ Alternatives]

    Here are five better alternatives to "To Whom It May Concern" that show you've put in a bit more effort into your application: 1. Dear [Mr./Ms./Mrs./Miss] [Last Name], The best greeting on a cover letter is "Dear" followed by the recipient's title and last name. It's simple, clear, and professional.

  6. 'To Whom It May Concern' in a Cover Letter

    6 'To Whom It May Concern' Alternatives. Here are six 'To Whom It May Concern' alternatives to use when starting your cover letter: 1. Dear Mr/Ms/Mrs/Miss/Mx [Contact Person's Surname], The standard greeting for cover letters is 'Dear' followed by your contact person's title, surname, and a comma.

  7. A Guide To Using "To Whom it May Concern" in a Cover Letter

    Using "To whom it may concern" as an introduction to your cover letter may sometimes pass the wrong message to potential employers or clients. In such situations, it's best to avoid the phrase. Here are some steps you can take to avoid this introduction in your cover letter: 1. Examine the job advertisement.

  8. When To Use the Salutation "To Whom It May Concern"

    Why people use "To Whom It May Concern". Traditionally, the phrase "To Whom It May Concern" is used in business correspondences when you don't know the recipient's name or you're not writing to a specific person. For example, if you're writing a cover letter as part of a job application and it's unclear who will be reviewing your application ...

  9. How to Use To Whom It May Concern (Alternatives Included)

    Again, this is a bit less ideal, as it's opening it up to a group instead of a specific person. Still, "Dear Marketing Department" is still better than "to whom it may concern" for a letter salutation. If the workplace is more casual, you may even be swing "Greetings" as the entire salutation.

  10. To Whom It May Concern: The Quick and Simple Guide to Using This Phrase

    Use a colon after "To Whom It May Concern" rather than a comma. Add a double space before beginning the body of your message. As we've identified above, if you're using "To Whom It May Concern" you're likely approaching a business formal conversation. Don't let sloppy formatting muddle your first impression.

  11. The quick guide to using 'To Whom It May Concern' in a cover letter

    Place a colon after the greeting (To Whom It May Concern: ) Some grammar guides require a comma after the word 'concern' instead of a colon, but the important thing to do is to be consistent with how you use punctuation throughout the letter. Before you begin the body of your cover letter, add an extra line after the salutation.

  12. To Whom It May Concern: How to Use it & Best Alternatives

    2. Use a colon after "To Whom It May Concern". A colon rather than a comma should follow the cover letter salutation. 3. Add a space or double space before the beginning of the letter. Improve readability by ensuring your resume cover page has enough white space. Here's how your cover letter intro should look like:

  13. To Whom It May Concern: When And How To Use

    A cover letter using "To Whom It May Concern" as a greeting: To Whom It May Concern: My name is John and I am writing in response to a job listing for Senior Sales Manager posted on your company's website. As a professional sales manager with over five years of experience and a solid portfolio of big contracts and resultative marketing ...

  14. To Whom It May Concern: How To Use It With Examples

    When using "To Whom It May Concern," capitalize every word in the phrase. Then, follow it with a colon and double-space before you begin typing the body of your text. To Whom It May Concern: I am writing this letter to bring to your attention how unsatisfied I am with your company's customer service.

  15. When to Use the Phrase, 'To Whom it May Concern'

    Here are five situations in which it's appropriate to use this salutation: Cover letter; Contact referral or recommendation letter; Introduction to a new or prospective client; Prospecting letter; Company feedback or suggestions; 1. Cover letter When applying for a job, you may not know who will be reviewing your curriculum vitae, cover letter ...

  16. To Whom It May Concern Alternatives

    Dear (Name of recruiter) If you know the name of the recruiter who'll be reviewing your application, you can certainly address your cover letter to them. It might take a little effort to figure that out, but it does make your cover letter/application stand out. If you're working with a recruiter, you can ask them.

  17. How To Professionally Use 'To Whom It May Concern

    Tips for addressing correspondence. Consider following the tips below to ensure you're using the phrase 'To Whom It May Concern' to the best of its potential: 1. Capitalise the phrase. The proper way to write this salutation is to capitalise the first letter of each word: 'To Whom It May Concern'.

  18. To Whom It May Concern

    The best alternative to "To Whom It May Concern" is to write to a specific person where possible. If you know or can find out (e.g., online) the name of the person you're addressing, then you should use it. Use a title like "Ms." or "Mr." in combination with the person's last name, or write out their full name.

  19. Cover Letters 101: Should You Address Your Letter 'To Whom It May Concern'?

    W hen applying for jobs, the way you start your cover letter sets the tone for a good first impression. Many applicants wonder if they should stick with the old "To Whom It May Concern." This ...

  20. To Whom It May Concern: How (Not) to Use It in Your Cover Letter

    Use a colon, not a comma, after the phrase "To Whom It May Concern". The colon signifies that the salutation is complete and the body of your letter or email is about to begin. Double space before beginning the body of your letter, email, or cover letter. This helps visually separate the salutation from the main content and improves readability.

  21. "To Whom It May Concern" on a Cover Letter

    Some people use the phrase, "To Whom it May Concern" as it might seem like an effective way to address an employer when you don't necessarily know who's going to read the cover letter. However, doing so may make you appear as an unprofessional job candidate. On this page, discover the reasons why it's frowned upon to use "To Whom it ...

  22. How To Use "To Whom It May Concern" in Letters (Examples)

    It is acceptable in formal or professional correspondence. "To Whom" and "Concern" refer to whoever the recipient is; "It" refers to the correspondence; and "May" implies the probability that any party may receive it. It is a known traditional salutation, although it is slowly becoming obsolete. It allows you to write a letter ...

  23. What to Write Instead of "To Whom It May Concern"

    So do everyone a favor and next time, try one of these "To Whom It May Concern" alternatives. 1. Dear/Hello [Name of Person Who'd Be Your Boss] The best thing you can do for yourself when addressing your cover letter is figure out who the person filling the open role would report to—i.e. your potential future boss.

  24. What is the Meaning of "To Whom It May Concern"?

    2. If the name of the hiring manager is gender neutral. If you have the name of the hiring manager, but the name is gender nuutral, it's best to use a generic salutation such as "to whom it may concern" rathar than offending your potential employer. 3. If the hiring manager are a group of people. If the hiring manager in not one person, of if ...

  25. How to Address a Cover Letter

    Addressing a cover letter to a recipient with a professional title. If the recipient of your cover letter has a professional title, always include it. Someone with a PhD will be a doctor rather than a Mr/Ms. This also makes things easier if you need help deciding which personal pronoun to use. Addressing a cover letter without a named recipient

  26. Police Beat • 06/23/2024 to 06/27/2024

    A ban letter was served to a subject. The ban was read to them word for word and a copy of the ban letter was emailed to them. Drugs An officer checked the license plate of a vehicle as it was driving by and found that there was a warrant attached to the registered owner.