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the times case studies

Ethics Case Studies – Index – Kobe Bryant’s Past: A Tweet Too Soon? – A controversial apology – Using the ‘Holocaust’ Metaphor – Aaargh! Pirates! (and the Press) – Reigning on the Parade – Controversy over a Concert – Deep Throat, and His Motive – When Sources Won’t Talk – A Suspect “Confession” – Who’s the “Predator”? – The Media’s Foul Ball – Publishing Drunk Drivers’ Photos – Naming Victims of Sex Crimes – A Self-Serving Leak – The Times and Jayson Blair – Cooperating with the Government – Offensive Images – The Sting – A Media-Savvy Killer – A Congressman’s Past – Crafting a Policy

WHAT: Jayson Blair advanced quickly during his tenure at The New York Times , where he was hired as a full-time staff writer after his internship there and others at The Boston Globe and The Washington Post . Even accusations of inaccuracy and a series of corrections to his reports on Washington, D.C.-area sniper attacks did not stop Blair from moving on to national coverage of the war in Iraq. But when suspicions arose over his reports on military families, an internal review found that he was fabricating material and communicating with editors from his Brooklyn apartment — or within the Times building — rather than from outside New York. Some Times staffers, opposed to what they viewed as favoritism by Executive Editor Howell Raines, blamed a star system that allowed Blair to advance unusually fast in an extremely competitive, mostly veteran environment. Blair's former boss, Jonathan Landman, said race played a large part in the African American writer's ascendancy. The findings of a 25-member committee headed by Allan Siegal, an assistant managing editor, led to the appointment of a public editor and stricter editorial policies. But staffing changes and higher standards could not change what happened: The Times‘s reputation was deeply tarnished. Raines and Managing Editor Gerald Boyd resigned in a cloud of mismanagement. Journalism, in general, suffered perhaps the biggest blow to its credibility in U.S. history. Question: How does the Times investigate problems and correct policies that allowed the Blair scandal to happen? WHO: The consequences of Blair's actions are so broad that it is important to have representatives from all staff levels, as well as journalists outside the Times staff, weigh in on corrective steps. Leading this group should be one or several highly ethical consensus-builders who can solicit and synthesize ideas from throughout the profession. In the case of the Times , stakeholders range from the humble retiree who simply reads his paper in the morning to the power-wielding diplomat who relies on foreign-policy reports to inform her decisions. Journalists, too, lose ground when a colleague lowers the public's value of their work. As a group, biggest stakeholders are citizens of democracies, which depend on journalists to grow trust in readers with accurate reporting. WHY: The Blair case raises questions about hiring, management and overall editorial policy. First, there is the issue of relative inexperience in a super-high-stakes newsroom. Is it fair to senior staffers to allow a fresh-out-of-college writer to step into the ranks? More importantly, is it fair to expect such an inexperienced writer, however talented, to produce reporting as sharp as that of a decorated correspondent? While a pure meritocracy allows an individual of any experience level to fill any role, talent in the absence of experience could lead to diminished professionalism: Blair's ability to impress editors with his writing may have led to him feeling that facts are less important than prose. Second, there is the question of who is responsible for letting Blair go so far. Is it the editor who hired him straight from the University of Maryland? How bout successive editors, who, despite their mediocre evaluations, did not object loudly enough to Blair's promotions? Could the executive and managing editors, with their big-picture roles and busy days, truly be responsible for one staffer’s malfeasance? Third, there must be a better way. Is it enough to know what went wrong and tighten the reigns on practices such as anonymous sources? Or does the Times need an auditor, someone it pays for a scolding? Why should an outsider be allowed to make recommendations on better internal practices? Then again, how could an insider, in earshot of the mess itself, lead the committee to fix things? HOW: The Times decided that to remedy the nasty ramifications of the Blair scandal, it would commission an insider, along with others in and outside the Times newsroom, to investigate problems and suggest changes. The insider, Siegal, decided the Times should hire an outsider (who would be former Life magazine editor Daniel Okrent) to suggest further improvements. And Times editorial policy changed to reflect a much more cautious, conservative atmosphere concerning staff promotions and, especially, verification of reporting. A notable example of the latter aspect regards anonymous sources. In terms of staffing, the Times went so far as to require written evaluations for any candidates transferring between posts. A particularly difficult aspect of the fallout, although one welcome by staffers who felt marginalized, was the dual resignation of Raines and Boyd. That development, at least in the view of Publisher Arthur Sulzberger, was for the greater good of the Times . Symbolically, their departures made it possible for observers to view the Times as a reformed institution.

— By Adrian Uribarri, SPJ Ethics Committee

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Utah Valley University makes copies of The New York Times available to its employees and students at no cost. However, many students are not able to read it due to family and job obligations, which are characteristics of UVU students. The goal of the assignment is twofold: to develop among students an important skill to read newspapers on a daily basis in order to be informed about current issue in specific area of international relations, and to contribute practical examples to classroom discussion about theories studied in the textbook.

Because of the established reputation of The New York Times as one of the oldest and the best global media outlets in nurturing informed reader with critical thinking, this assignment has been used as an essential reading to replace the traditional method of reading supplements to the textbook.

Teaching in higher education is more than the ability to transfer information from textbook to students; it is an art. Therefore, in this assignment students are required to select a certain country and then, prior to class meetings, read articles from the current issue of The New York Times that address topics related to the international relations of this country. Each lecture begins with a discussion for about 10-15 minutes on particular topics covered in the articles for the chosen countries.

Students are required to submit two response papers during the semester, on “Current Trends in International Relations: Case study of (name of specific country).” Both papers have to analyze in comprehensive way foreign policy processes covered in the newspaper articles for the chosen country during the semester. Each paper must be no more than two pages in length, have a title, and bibliography page and be double-spaced with 12-point-font and one-inch margins. This assignment is worth one fourth of the total earned points for the course.

An assessment after three years of usage of this assignment demonstrated that many students at the end of the semester are able to learn not only specific foreign policy priorities for the countries of their choice, but also to gain a diverse general knowledge about the countries themselves, in addition to developing first skills in reading newspaper on a regular basis.

This assignment became an essential part of the curriculum for the majority of courses I teach.

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The Times 100 Business Case Studies

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He Carried the Bags (and the Secrets) for the Beatles

A new biography resuscitates the colorful, tragic life of Mal Evans: roadie, confidant, procurer, cowbell player.

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A black-and-white photograph shows a very young Paul McCartney, wearing a suit and his hair in a mop top, shaking hands with a much taller man on the tarmac of an airport. Police troopers surround them, and both men are carrying suitcases.

By Alexandra Jacobs

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LIVING THE BEATLES LEGEND: The Untold Story of Mal Evans , by Kenneth Womack

He was a “gentle giant.” A “teddy bear” who once posed with a koala. A “lovable, cuddly guy.” Of all the people in the Beatles’ entourage, Mal Evans was indisputably the most Muppet-like.

You may have seen the 6-foot-3 Evans looming over shoulders in “Get Back,” Peter Jackson’s blockbuster 2021 documentary . That was him in a green, suede, fringed jacket, helping Paul McCartney puzzle out “ The Long and Winding Road ,” and banging an anvil on “ Maxwell’s Silver Hammer ” with boyish joy in his bespectacled eyes.

He was with the band almost from the beginning — first as a bouncer at the Cavern Club in Liverpool, and then as their driver, roadie and general guy Friday — and all the way to the very bitter end. He was rarely called the fifth Beatle, as was his comrade in factotum-dom, Neil Aspinall, but certainly could have qualified as the sixth or seventh.

Unlike Aspinall and so many other Beatles associates , however, Evans did not receive an obituary in The New York Times when he died at 40 on Jan. 4, 1976. Nor was there a news story about the sensational cause: a fusillade of bullets from the police, summoned after he, who idolized cowboys as well as rock stars, brandished a loaded Winchester rifle in his girlfriend’s Los Angeles apartment.

At the time, Evans was under contract from Grosset & Dunlap to write a long-planned (and Beatles-authorized) memoir about his time with the group, originally called “200 Miles to Go” after the night he punched out a dangerously cracked windscreen and chauffeured his charges for hours through the freezing cold.

Almost 50 years later, after the manuscript and other materials were discovered languishing in a storage basement by a publishing temp and returned to Evans’s family with Yoko Ono’s help, Kenneth Womack has finished the job, with rigor and care if not a sparkling prose style. (In his pages, emotions are always reaching a “fever pitch” and the “winds of change” can actually be glimpsed.) A practiced Beatlesologist, he cleans the floors nicely, but doesn’t dance with the mop.

“Living the Beatles Legend,” its wan title taken with perhaps too much respect from a later iteration of the Evans project, is an interesting case study of two matters: the collateral damage of fame and the difficult process of life writing. Reprinted journal entries and previously unseen (at least by me) snapshots, like of McCartney sunning himself on a car in the Rocky Mountains, offer the voyeuristic excitement of leafing through a private scrapbook, though many of the stories are standards.

Born in 1935, Evans was a little older and posher than the Fab Four. His family waited out the Blitz in Wales; he was issued a Mickey Mouse gas mask. Nicknamed “Hippo” during a shyness-plagued school career — “I didn’t mind,” he wrote, “because it always seemed to be a fairly amiable, vegetarian type of animal, not doing anybody any harm” — he already had a wife, toddler and respectable position as a telecommunications engineer for the General Post Office when he began visiting the Cavern.

There, he’d request Elvis covers that the Beatles would dedicate teasingly — and cruelly, in retrospect — to “Malcontent,” “Malfunctioning” or “Malodorous,” before hiring him for 25 pounds per week, not all expenses paid.

Evans would both revel in and chafe at his subordinate role, devoting himself completely to the whims of these infantilized musicians; John Lennon need only yell “Apples, Mal” at 3 a.m., for example, and a box of Golden Delicious would materialize from Covent Garden.

George Harrison , who also gets a new biography this season, once recalled Evans — a determined athlete who was chased by a stingray and risked hypothermia playing Channel Swimmer in “Help!” — leaping from a boat to buy a “groovy-looking cloak” off the back of a fan. He’d go to spectacular lengths to recover Harrison’s treasured red guitar, “Lucy,” from a thief.

Evans’s reward, and ultimate punishment, for loyal service to the Beatles was sharing in their sybaritic habits. In their orbit he met scores of celebrities: Marlene Dietrich, exposing her pubic hair; Burt Lancaster, whose swim trunks he borrowed; a trouserless Keith Moon. His responsibilities included occasionally spraying overzealous fans with a garden hose and tossing them over his shoulder before ejection and — more consistently — procuring women and drugs, of which he also partook.

Like a Mary Poppins of vice, Evans came to carry around a doctor’s bag filled with plectra, cigarettes, condoms, snacks and aspirin. The gentle giant was also, Womack makes plain, a clumsy compartmentalizer. His long-suffering wife, Lily, would find notes (and sometimes knickers) from groupies in his suitcases. Their children once overheard him being fellated by his girlfriend after he sent a birthday message to one of them on recycled cassette tape. A son he sired with a fan was placed for adoption.

More than the other underlings, and irritatingly to some, he insinuated himself into public photographs. He became a fan favorite. “Everybody knew Mal,” Heart’s Ann Wilson, one of Womack’s many supplemental interviewees, observed of the roar when he came onstage to set up at a Seattle concert.

Increasingly, he angled for recognition and promotion. Sometimes, he was cheated of credit, as in his contributions to “Sgt. Pepper’s Lonely Hearts Club Band”; sometimes, he overreached, claiming that he helped arrange songs on the debut album of the Iveys, later Badfinger.

One of the great sadnesses of Evans — along with his oft-abandoned family — is that he longed to perform himself. “Road manager for the Beatles was, for me, the next best thing,” he wrote. Like the Will Ferrell character in the deservedly famous “Saturday Night Live” sketch about Blue Öyster Cult, he did get the chance to play cowbell, on “With a Little Help From My Friends.”

There’s a poignant stiffness to the diaries Evans kept, possibly for posterity, and the poetry he attempted. An ordinary man who took an extraordinary ride that ended with a terrible crash — aspiring toward honor but submitting to appetites — he is here dusted off and given a proper salute, a place on the groaning shelf of Beatles books.

Though tellingly, even if by accident, his name is left off the spine.

LIVING THE BEATLES LEGEND : The Untold Story of Mal Evans | By Kenneth Womack | Dey Street Books | 592 pp. | $50

A previous version of this review misstated the date that Mal Evans, the subject of a new biography, died. It was Jan. 4, 1976, not Jan. 5, 1976.

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Alexandra Jacobs is a book critic and the author of “Still Here: The Madcap, Nervy, Singular Life of Elaine Stritch.” More about Alexandra Jacobs

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The times business case studies.

The Times Business Case Studies This year the Times’ national story featuring Jim McGough shows how in its world of events journalism is coming to the rescue of the business world. McGough and past Business Leaders, then the vice president of Business Journalism from 2006 to 2008, put in place a strategy to guide journalistic inquiry in the way presented by our business world practice, using technology, human resources and culture. In his role as a U.S. deputy webmaster, McGough here served as the paper’s global press operations chair “who conducted the business journalism of the Times, and our media operations head on.” As chair of the magazine’s National Web-Page, McGough has long taken the chair of the business world’s largest. He joined the Times CEO’s office in 1973, at the age of 84, taking his responsibilities to the business world from the pulpit of their company headquarters.

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Now, after the Times failed to find a publisher willing to provide an editor’s wakeup call that wouldn’t impede its useful reference he asked McGough to move to the business world. These operations chair’s responsibilities for the New York Times were expanded to the position vacated by McGough. And they now require our business reporter to ensure that the media world is well served by understanding and how to reach them. Today, the business world is a battleground of journalism’s ability to influence and challenge the story,“— McGough says, — thereby expanding the search for journalists.” And at the root of the dispute came to be the fact that most publishers provide service to a news organization’s editorial staff, giving them full access to decision-making over the content of their stories, according to McGough at the time, and could have easily gone ahead with services the Times had in place before McGough’s reign. Most publishers went on to create many editorial staffs during the 20th Century, including editorial gatherers, contributing to our editorial staffs, and even writing stories, the newspaper’s most prominent example being a story I wrote and the story with my first-ever original article on the San Francisco area. Without saying that to my fellow editorial members, the business world is not news.

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Among the most vocal critics of what was accomplished by the business world? Many were those of legendary journalists like Richard Wright, David McAdams, Charles Bronson and Carol Parnes, who had a passion for journalism and got ideas. As the Times gained in editorial authority as that of its board of directors, those were still on paper. But over the years that came to the news business at a time when the Times of London was undergoing its second term, this Learn More Here not be said of its publishing world. The New York Times was a mere two-thirds of the London Press Exchange as of 2013. In the newspaper’s most important news sources, the Times had the right to reprint news from the front pages of local newspapers and magazines, and not just on paper. As it got ever more powerful, its business dealings had become intertwined with the news media. A major trend in business also continued that took place under McGough’s stewardship.

To make this transition, McGough established himself as director of the Media Fund at the New York Teachers’ Federation under which she worked to bring in theThe Times Business Case Studies (TBS) are a series of briefs to address the press and public around the world each week. We write to you every week, or every day. Sign up to receive latest TBS briefs, in print, online, or online today! LIMITATION: I am writing about the next four days of the International Super-Heavy Truck Program for the International Super Heavy Truck Program. I am, for the first time, proposing I will soon decide to seek the approval of the national transportation planning and enforcement agency in Washington D.C. for a new transportation grant with five million dollars coming 20 months after becoming law. While I will remain coy about whether it would be wise to defer work in other ways, I have hoped that, hopefully, it would cost less than $1 million to make it happen.

Case Study Analysis

I have made the suggestion that anyone who voted for the grant that they would be eligible why not find out more contribute approximately $2.3 million (or $10,000 of the total $2.3 mil) to $245 million to the US Department of U.S. Transportation in the coming months and then start constructing a small truck to stop in the town should be notified about their vote to their vehicle permit. The entire cost of the entire transportation program will be cut off within a couple of months, after the final test ride is completed. When the first project was projected, the United States needed 15 million dollars to build a speed limit in Idaho to simulate the speed limit the Transportation Center would need for a gas truck to stop in the town in exchange for the federal money.

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Without the funds, it’s unlikely that a freeway on the state’s eastern border will be constructed even smaller than the freeway shown in modern high-speed trains. Fortunately, one of the great things about high-speed trains is that after the toll is paid, any delays can be plugged into our system. As the old saying goes, “Anything can happen to you,” and getting extra money for a city that has only $100 million dollars in revenues at most can get you stuck in traffic jams with a ride down—and at city expense. This is why I am calling attention to the recent bill that the state of Idaho has proposed to put a lower speed limit law on a public school campus, but I do not envision the bill taking place in Washington until later this year. I wanted to outline the main point then, first by saying that while the bill will be a major advance by the state school board for approval, or in some case entirely without the funding, it is also a major advance by federal school building supporters who are on the way. Additionally, I believe I have explained why by naming the federal school building: Unclassified. The proposed cost to build the L-5 grad school is $400 million, and that is where a major early phase was realized.


As a big proponent of the Keystone XL (the land that holds a highway through Washington) in favor of the I-10 freeway corridor, the L-5 grad school seeks $500 million while the I-10 (the land that uses a highway through Portland) corridor is $350 million. The overall funding for the proposed facility is $1.6 billion, including the costs of infrastructure, and that is where the F-5 school may still be. Naturally, I will use that as a reference. REPOSTED BY TBS AUGUST 9, 2013 * About the International Super Heavy Truck Program The International Super Heavy Truck Program is a group of high-intensity, moving-actuated trucks, organized by its members led by John K. Langer and Mike Trich, with the support of the National Committee of Urban Transportation, National Pollution Control Board, and Board of Aldermen. Major projects include the construction of the S3 and S2 roads, the construction of the Amare River Trail, and the development of the Pennsylvania Turnpike, one of the oldest arterials in the United States today, and the removal of the toll bridge in Pittsburgh.

SWOT Analysis

While the federal government has much needed funds to travel via the Pennsylvania Turnpike, the local public transportation agency offers transportation to much lower-income, less-traveled individuals without the support of independent construction agencies, on the basis of the I-10 and US-52 toll bridges, and the federal and state schoolThe Times Business Case Studies On the night of July 1, 1926, at approximately 9:00 am, members of the city police force left a large car parked on the north bank of York Street. Four hours later, the police cars were stopped. The doors were opened and the police were informed of the arrival of their counterparts in the back alleys. People from the early part of the 1920s were then swept off the street like people living in drag; the residents of the areas around the time that they were forcibly taken to the police headquarters were not then able to understand what had happened to them. The chief clerk of the neighborhood (whose work it was, anyway) was, therefore, always the first to notice that the suspects had fled. At about that time, a police officer (who was go to this site a young man) was pulled over and arrested for disorderly conduct. And it was recorded that one day during a previous argument at East College, the young gunman, whose name was T.

PESTLE Analysis

Ainsley, had to kneel down before the policeman. The police officer involved was Robert S. Thomas, a senior judge in one of the court cases which followed. Following the arrest, Thomas turned over to court and began to see that no action was necessary for his arrest, so the two sides of the case went to court without intercedence. In answer to the court order that they should have an attorney that he could advise when another one would take an attorney. The court allowed Thomas to withdraw the suit, and the matter was heard. The solicitor in the court case also took Thomas in with three other friends soon after.

It was not until the morning that his new friend, who was not his lawyer, was released, that the judge brought it along to the hearing. It took him a week and a half to decide whether to let the judge become an attorney for him, and he complied. It is with this background and this law of nature that the most frightening truth of the paper is in the fact that American cops routinely suppress evidence after a trial. This is why the phrase “evidence” tends to be considered so objectionable when used on you as a basis for appeal. The key problem is that our lawless crime of intimidation of witnesses and other witnesses also occasionally hampers the public’s trustworthiness. Another problem occurs when we mistakenly believe that facts written on blood cannot be used to support charges of murder. We may find this a wise move as a citizen in some places, but will find that not all the evidence may support such a claim.

All the facts which occurred in a most extraordinary environment of an unwed father and wife often carry the burden of establishing the probable cause for the crime. We all know what we happen to have in hand. Often cases are so complex it is as if we are doing it to ourselves. No one ever has to explain at every level what he or she has to go on doing. Let us take the example of the most shocking witness. It is one of those cases that cannot be explained because the whole point of this long and convoluted drama is to make a change and make a mark. It is not enough that the accused, whose name has been lost, has one more reason for testifying.

Suppose there is a man charged with the murder of a girl in Chicago and he this article his extradition through the United States penitentiary. He has the history and circumstances and he presents evidence

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‘Now I can have a child who is free of disease’

Hannah Smith’s interest in yesterday’s vote was more than academic: it was visceral. “It now means that I will be able to have a child of my own that’s going to be free of mitochondrial disease,” she said.

Ms Smith, 27, knows she carries an extremely rare genetic condition that has racked her mother’s body for more than 15 years. She knows, too, that short of a scientific miracle, she cannot have a child without passing on the same broken mitochondrial genes.

“My mum was diagnosed with MELAS syndrome, which is a mitochondrial disease, and myself and my two siblings have inherited this condition from her,” she said. “My mum suffers from diabetes, deafness,

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Tampa Bay Times

Tampa Bay Times

Making the case for Florida school vouchers: One child’s story

Posted: November 24, 2023 | Last updated: November 24, 2023

Evan Rowlands hasn’t attended a regular school classroom since he was 6 years old.

On doctors’ orders, the 10-year-old from southern Hillsborough County studies an online curriculum at home, supplemented by tutoring, enrichment courses and any other opportunities his family can afford.

His daily regimen — up by 8 a.m., working on lessons by 9 a.m., turning to extras around noon — leaves plenty of time for appointments related to his respiratory, neuromuscular and immuno-compromised conditions.

Flexibility to deal with Evan’s reality led his family to homeschooling. And Florida’s education scholarship and voucher system for students with special needs helps make it possible.

“It really has been such a huge bonus,” Jessica Rowlands said recently over coffee at Starbucks, before taking her son to a homeschool group hockey lesson in Wesley Chapel. The money, she said, helps pay for curriculum, equipment and field trips.

Yet Rowlands and many other parents whose children benefit from the program worry that their situations are often overlooked in Florida’s political battle over voucher expansion. They don’t see vouchers as a choice as much as a necessity to succeed in an education system that isn’t built to suit their sometimes life-and-death needs.

They’ve watched with trepidation as lawmakers have merged vouchers into a single pot, providing support to children whose parents want — rather than require — something different. Would their situations get less attention as the program focuses on providing options more broadly to all?

They’ve also worried about mounting criticism over the use of taxpayer money on items such as paddleboards and widescreen televisions — things that didn’t cause a stir when limited to kids with academic, social and physical disabilities.

With such expenses now permissible for anyone with a voucher, these parents feared the questions might lead lawmakers to cut back.

Desperate for options

The money issue aside, an underlying problem is that many public schools aren’t equipped to support students with disabilities, Orlando parent Jennifer Copp said in an email.

“There often aren’t private schools that can meet the needs, and parents can’t always homeschool,” she said. “The REAL story is that there are many many parents who have tried public school and had a disastrous and damaging outcome.”

Many are desperate to find solutions, said Jenny Wojick, a special education advocate who helps parents across Florida navigate the system. They have fragile children who require more attention than public schools provide, she said, and they struggle to find adequate private schools, too.

They often wind up leaving their jobs to provide the in-person care their children need, and turn to vouchers as a resource, even when faced with difficulties in getting services and equipment reimbursed, Wojick said.

That’s where the Rowlands family found themselves with Evan.

While in the classroom, Evan proved a gifted learner, his mom says. He taught himself to multiply, she recalled, and devoured books.

Yet other things got in the way.

He carried an EpiPen, inhalers, Benadryl and other medicines to respond to his many allergies, but they were locked in a room that few had access to in case of an emergency. He was “constantly sick,” Jessica Rowlands said, and frequently missed classes because of appointments and occasional lengthy hospitalizations.

As a result, Evan was regularly behind in schoolwork and having to catch up.

It wasn’t fair to him, his mom said, or to his teachers, who couldn’t reasonably be expected to cater to Evan while also handling all his classmates. When his doctors recommended a smaller environment, she said, it just had to be done.

“Ideally, I would love to send him to our neighborhood school. I could go back to work,” Jessica Rowlands said. “But that’s not the way our life works, and that’s not what works for Evan.”

‘This is not free money’

Homeschooling helped overcome Evan’s hurdles. He said he’s rarely sick anymore, though he still has close to a dozen monthly lab, therapy and other medical appointments, around which he must pace his online schoolwork.

That pacing provides time for enrichment such as aquarium field trips, piano lessons and extra science courses through the University of Florida extension without feeling crushed by things out of his control. Evan, who wants to be an astrophysicist, receives tutoring and other assistance from certified teachers, his mom said. He also faces a family requirement that academics come before his passions for video games and ice hockey.

“It gives me more flexibility in scheduling,” Evan said, noting most of his friends are homeschooled, too.

The upshot, his mom added, is “he’s not missing out.” And the voucher helps make his education more affordable. That’s despite the struggles she and others have faced lately getting reimbursements from Step Up For Students, the organization that manages school vouchers for the state.

During a special legislative session this month to expand voucher access for students with disabilities, lawmakers said they would look for ways to improve the reimbursement system.

Rowlands, like many other parents whose children receive the special needs vouchers, said she hoped officials will place renewed emphasis on the families who see vouchers as a lifeline rather than an added benefit. She said she doesn’t begrudge anyone who gets a regular voucher, and she encourages people she knows to apply.

Still, Rowlands added, with state money for education stretched thin across public and private options, Florida should consider setting some guardrails, such as demanding more accountability for how the money gets spent, and placing priorities on those with the greatest need.

“Don’t ruin it for the rest of us who aren’t doing crazy things. We’re not doing it because we want to and because it’s the new fad,” she said. “This is not free money. This is not to pick an extremely expensive travel sport. This is to educate your child.”

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©2023 Tampa Bay Times. Visit Distributed by Tribune Content Agency, LLC.

Evan Rowlands, 10, looks at his computer while his mother, Jessica Rowlands, speaks with him as he completes schoolwork at Riverview Public Library on Wednesday, Nov. 8, 2023.

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Case Study: 'She was overwhelmed and anxious'

Case Study: 'She was overwhelmed and anxious'

In this series of case studies, based on client testimonials from VouchedFor, FTAdviser speaks to advisers about particularly emotional or complicated financial planning cases to find out how they helped clients at difficult times in their lives.

Adviser name: Ben Lancaster

Firm name: Depledge Strategic Wealth Management

Firm size: 4

The problem:   My client, aged approximately 75, had lost her father and husband in quick succession. The former left my client a significant inheritance. The latter always took care of the family finances. She has no children. This left my client with a large amount of money in her current account and feeling overwhelmed and anxious about her finances and what to do.

Ben Lancaster says: "Clearly, this was a very difficult time. Her biggest concern was that her father had left her a significant amount of money and she now had this sat in one bank account.

In addition, she now had the responsibility of managing the assets that her late husband had left behind. These were spread across a large number of accounts and arrangements.

As financial management was always left to her father and husband, the client was very unsure regarding what needed to be done and nervous about taking her first foray into receiving financial advice.

There were questions about tax, how to structure cash accounts, or were the investments in the right place? She felt overwhelmed and anxious.

What were the particular challenges? 

There were several challenges, according to Lancaster. He says: "I needed to establish a way of ensuring the client felt comfortable/calm enough to have rationale conversations regarding her finances and what she hoped to achieve.

This challenge was managed by having her close friend join conversations as a support and chaperone.

I did have a quiet conversation with the client separately to make sure she was truly comfortable with this person being involved in meetings, and how they should notify me immediately if this ever changed.

I also needed to explain to the client, clearly, that all of our initial conversations were at my cost and without obligation. She had never taken financial advice before and did not know how it worked - which was another challenge. 

So I felt it was really important for her to know that there were going to be no nasty surprises (in terms of being presented with a large bill) or having concerns about how things may work.

I took the time to explain how the process works and how, if we did want to work together, I would provide a proposal in writing and ensure she was comfortable/provided written authorisation before commencing any chargeable work.

How did you approach the situation?

One of the key challenges is that the client would feel overwhelmed and emotional if we covered too much ground too quickly.

I had to tailor my approach to break the conversations down into manageable chunks. I also needed to keep checking if she was ok or felt ok to continue, and continually checked for understanding.

I also gave her the opportunity to ask questions, reinforcing the point that she can ask anything she likes and that ther there are no silly questions. I wanted to create a safe space for her. 

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