11 Administrative Assistant Resume Examples for 2023
- Administrative Assistant Resume
- Admin Assistant Resumes by Experience
- Admin Assistant Resumes by Role
Writing Your Admin Assistant Resume
As an administrative assistant, you hold the keys to the castle. You communicate with nearly anyone, know how to manage even the busiest of schedules, and can handle multiple high-priority tasks simultaneously. But how can you build your resume to showcase all those skills effectively?
That’s where we come in. We’ve reviewed dozens of administrative assistant resumes that have worked for candidates to land jobs with great companies. So, we’ve learned a lot about what works and what doesn’t for impressive resumes.
We’ve distilled those findings into 11 effective administrative assistant resume samples for all experience levels, and to top it off, we’ve included detailed resume tips . Here’s to landing your next job in 2023!
Administrative Assistant Resume Example
or download as PDF
Why this resume works
- Metrics are just numbers that provide evidence for your claims. They’re easy to read and great at demonstrating your abilities, so try to include numbers wherever you can.
- You can include how many people you collaborated with, how much you improved revenue, and how many staff calendars you managed, to name a few.
- Words like “Microsoft Office Suite,” “Quickbooks,” reporting,” and “organization” are great for assuring employers you’ve got the chops for your future administrative assistant role.
Senior Administrative Assistant Resume
- Luckily for you, there are many Word resume templates and Google Docs resume templates out there—just make sure you have a backup resume on hand in case the employer needs several copies with different layouts.
- Action verbs like “coordinated,” “prepared,” and “maintained” do an effective job demonstrating ownership within your senior administrative assistant resume .
Administrative Assistant II Resume
- Unlike a resume objective, a summary paragraph is a two-to-four-sentence overview of your achievements and successes in the field.
- If your resume summary is strong enough, it can be the selling point of your entire resume, so it’s well worth spending extra time to make sure this section of your resume is perfect.
- Focus on including a mixture of different types of metrics, including percentages, dollar values, and hard numbers (such as the number of executive schedules you managed, or the time you saved by streamlining invoicing systems).
Entry-Level Administrative Assistant Resume
- For example, did you lead a club? Volunteer somewhere? Complete a group project while in your classes? There are many options to showcase your leadership abilities!
- If you’re still working out how to write a resume , just know it’s okay to include non-relevant work experience on your entry-level administrative assistant resume . No matter the role, it can still highlight soft skills like responsibility, time management, and document preparation.
Administrative Assistant No Experience Resume Example
- In your administrative assistant no experience resume, give precedence to achievements such as solving customer issues over the phone, boosting customer satisfaction, accelerating problem resolution, etc.
Real Estate Administrative Assistant Resume
- Draw attention to your abilities to solve client problems, streamline office operations, bring new business, and so on.
Executive Administrative Assistant Resume Example
- That’s where metrics come in! Include the number of people you worked with or the number of clients you assisted so employers know your experience.
- Change the font, color, and layout to match your preferences and content. Some templates allow for more work experience while others focus more on other sections, so choose accordingly.
Medical Administrative Assistant Resume
- We’d recommend formatting your resume using reverse-chronological order to show your most current role first. That way, your future employer sees your most relevant abilities.
- Include your specific experience verifying information, performing billing responsibilities, and recording data.
Administrative Assistant/Receptionist Resume
- If you’re applying for a company with a casual culture, use vibrant colors, like pink and purple. If you’re applying to work as a criminal defense law firm receptionist, you’d better stick with more professional colors like navy or gray.
- The goal is always to catch an employer’s attention in a good way, and color is a bright, fun way to do that! Whatever color you choose is up to you, but consider your employer when picking out shades.
- Hard skills (aka specific technical capabilities and training) are more valuable to highlight and easier to quantify, so include them when you can.
- Keywords like “bookkeeping,” “Asana,” and QuickBooks” are great examples of technical skills.
Administrative Coordinator Resume
- Resumes distill everything about you into one page, so you need to organize all your career details into clearly defined sections with headers.
- Make sure you include skills that can be relevant depending on what you read in the job description. For example, workspace management software is relatively universal, so if you’re already familiar with Google Workspace, you’ll likely adapt quickly to Microsoft Office Suite.
Administrative Associate Resume
- Here’s a tip: highlight your achievements in light of the administrative assistant job description . Look for repeated keywords and phrases that match your experience, then include them on your resume.
- Want to include more skills but don’t know how? Try adding a hobbies section to your resume to highlight some of your abilities outside of work. Pick relevant pastimes that might interest the employer (and give you something to talk about during the interview).
- Instead of just saying, “collaborated with department staff to source job candidates,” try adding details like the total number of job candidates you hired, or the number of departments you worked with.
Related resume guides
- Front Desk Receptionist
- Office Assistant
As an administrative assistant, you’re the person who keeps the day-to-day operations running smoothly. You’re trusted to act as the face of the company for visitors, and you understand the importance of organization. But you might not realize just how important it is to perfect your resume. Your resume is the first thing hiring managers will look at, so ensure it demonstrates your aptitude for the job.
In this section, we’ll dive into four of the main tips we have for improving your resume, including:
- Administrative assistant skills
- Formatting your administrative assistant resume
- Quantifying your previous impact
- Customizing your resume for each job
1. Include your administrative assistant skills wisely
If you’re unfamiliar with how hiring managers filter applicants, you may be tempted to overlook the skills section on your administrative assistant resume. But, after learning about ATS, you’ll never make that mistake again.
Hiring managers use the ATS, or applicant tracking system software, to narrow their applicant pool. The ATS works by filtering keywords (usually in your skills section) on your resume and matching them to pre-selected words prioritized by recruiters. Your resume will be rejected if you don’t have enough matching keywords.
This system works well when there are a lot of job applicants, but it’s understandably a pain for you, the applicant, to deal with. That’s why it’s important to utilize a skills section that incorporates the right resume skills . You can do this by focusing on the administrative assistant job description .
Read this small excerpt from a job description and see if you can pick up on the most relevant skills for this particular administrative assistant job. Then, read ahead to see if your skills list resembles ours:
Optics Fusion is a fast-growing company seeking a self-starter administrative assistant who can recognize tasks that need completion with minimal supervision. The ideal candidate will thrive on interacting with clients and the public while displaying a high degree of professionalism. Must be comfortable working in fast-paced environments and dividing attention between many day-to-day operational tasks. Computer-savvy assistants are encouraged to apply!
Compare the list of skills you wrote down from this job description with ours :
- Scheduling and organization
- Process automation
- Independent worker
- Health insurance
- Computer software
The job you apply for may or may not have similar skill preferences, but there will typically be a common thread of recurring keywords.
Some of the following admin assistant skills will likely pop up in job descriptions:
- Microsoft Office
- Data analysis
- Financial reporting
- Google Calendar
- Answering calls
2. Pick the best resume format
Like your skills section, your resume format is important for determining whether the ATS will properly read and file your resume. Aside from the ATS, formatting your resume properly will make it easier for recruiters to read your administrative assistant resume.
To this end, we suggest using reverse-chronological formatting , with your most recent work experience listed at the top of your resume. This will help hiring managers quickly evaluate your most relevant and (likely most impressive) work.
These are a few other critical elements for your resume formatting:
- Page Length: Keep your resume to exactly one page: no more and no less.
- Bullet Points: Bullet points are a useful tool to break up large pieces of text when you’re describing your work experience. Aside from making your resume more visually appealing, they’ll also make writing these sections much easier.
- Icons/Images: Have you considered adding icons or images to your resume? Don’t! Recruiters and the ATS both dislike them.
- Job Title: Customize your job title for every position to which you apply. It shows that you care enough about the position to put in the extra effort, and hiring managers will appreciate it.
- Objective/Summary: If you include one of these, you’ll want to ensure it’s customized (more on this in the next section).
Should you bother with a resume objective or summary?
You might notice that we just hinted that resume objectives and summary statements are optional. While it’s true that they’re not an essential element of an administrative assistant resume, there are a few specific circumstances when they might be helpful. Let’s demystify these optional sections and determine when to consider including one of them on your resume.
A resume objective is a customized two to three-sentence opener typically included toward the top of your resume. In the visual example below, notice how the objective briefly covers the job title, the company name you’re applying to, and why you’re applying to the specific job. We recommend including an objective only if you’re just starting your career or transitioning to another field.
Let’s go over a few of these statements, including both poor and strong examples of each:
- This is a poor example of an objective. It’s vague and doesn’t mention anything specific that would help the hiring manager. If you’re unwilling to customize your statement, you shouldn’t include an objective.
- This objective is much better. It’s highly specific, mentioning years of experience, a particular job title, the company name, the candidate’s skills, and how they will contribute to the company.
- This makes a horrible first impression. Note the misspelled words and abbreviations used. Remember: a good summary/objective can improve your chances of getting hired, and a bad one can do some damage. Do you think a hiring manager would want to hire this applicant?
- Do a little research on the job to which you’re applying. This applicant used their summary statement to demonstrate knowledge about the clinic they’re interested in working for, which hiring managers will appreciate.
3. Measure your admin assistant work with metrics
Many admin assistant applicants tell us they find it difficult to write their resumes in a way that displays confidence and job capability. Often, the problem is that they’re not quantifying their job impact with metrics (numbers). Metrics are the easiest way to provide measurable insight into your work performance . As an administrative assistant, there are many areas in which you can include numbers on your resume. Read below for some of the best ways to leverage metrics from your previous roles:
- Number of people: It’s a good idea to mention the size of the companies you’ve worked for, including staff size and customer base.
- Efficiency improvements: Have you streamlined policies or systems? Orchestrated the switch to a new type of admin software? Has your work saved a significant amount of time?
- Scheduling: How many meetings do you schedule per week? Of how many executive calendars are you in charge? Do you set up appointment reminders for clients, and, have these reminders reduced the rate of late/missed client meetings?
- Billing: Do you process customer/patient/insurance billing? If so, how much money are you charged with managing? Do you compile expense reports?
Now that you’ve thought through areas of your job from which you can pull metrics, read through these sample work experience bullet points to get a little more inspiration:
- Met 95% of project deadlines by mitigating all engineering hurdles and roadblocks
- Provided remote troubleshooting to customers over the phone with a 90% success rate, resolving calls in less than 7 minutes
- Managed 3 essential projects that facilitated more than $5 million in annual revenue
4. Modify your resume for each admin assistant job
We’ve mentioned it a few times, but it’s so important we’ll repeat it: you must customize your resume for each job to which you apply . After all, administrative assistants have widely varying job responsibilities, and you should take the extra step to best align your resume with the specific job for each application you submit. Fortunately, you don’t have to change your entire resume, but let’s go over the areas you should customize:
- The objective/summary: Without a doubt, if you include a resume objective or summary statement, you’ll need to customize it. Focus on highlighting relevant skills for the position, and mention the company name. One warning—always tailor this section before you submit your application. Please don’t be the person who forgets to change the company name before submitting it to multiple jobs!
- Skills: Customize your skills section by referencing the job description. Usually, hiring managers are upfront about the desired skills required for the job.
- Job description bullet points: You can alter your job description bullet points to emphasize different types of administrative assistant jobs. For example, highlight your efficiency and time management for jobs that require multi-tasking and the ability to work in a hectic environment. Other positions, such as medical assistant jobs, may be more concerned about billing, policy compliance, and patient privacy.
Administrative assistant resume
- Focus on covering key areas such as your computer and software literacy, customer relations, scheduling, financial reporting, billing, internal communication, and hiring.
- If the job description mentions that some aspects are more important than others for the role, you can emphasize them more heavily.
Entry-level admin assistant resume
- For example, you may want to highlight your ability to get along well with others, your organizational skills, and your ability to stay organized.
- This savvy entry-level candidate absorbed excess white space with a metrics-packed internship.
Executive admin assistant resume
- Executive administrative assistants typically work on more complex, higher-stakes administrative issues. Demonstrate your increased work responsibility.
- You need to format your executive resume using the reverse-chronological format, which will best showcase your career growth.
Medical admin assistant resume
- Focus on highlighting your capacity to manage insurance billing and claims.
- Do you have an understanding of electronic medical records (EMR)? If yes, you should consider including it on your resume.
- Demonstrate your understanding of important skills for admin assistants specific to the medical field.
Notice this applicant’s mention of keyword skills like HIPAA and EMR.
Senior admin assistant resume
- Ensure you showcase skills that set you apart from less experienced administrative assistants.
Our parting advice for your admin assistant resume
You should be proud of yourself for taking your resume seriously! You’ve made it to the end of this guide, and you’re on the right path to creating your best, most professional administrative assistant resume yet!
Let’s review the four main tips we’ve covered in this guide as a quick recap.
We’ve discussed how to build your skills section, how to format your resume for the ATS, how you can add metrics, and why you should modify every administrative assistant resume you submit.
With these tips in mind, upload your resume to our free resume checker to see how your masterpiece can be improved with our AI-powered tips. If you’re thinking about starting your resume from scratch, try our resume builder , where you can begin the process with built-in AI-powered tips and proper formatting.
How likely are you to use one of our resume templates?
Administrative Assistant Resume  - Guide & Examples
Like the look of Jeremy’s resume? Create your own professional administrative assistant in minutes with these easy-to-update templates here.
Administrative Assistant Resume Writing Guide
Administrative Assistant? Congrats – you’re a total office hero.
A recent survey of more than 600 managers in the U.S. and Canada revealed that administrative assistants save their managers eight hours of work time each week.
With this kind of impact, it’s no wonder that 75 percent of managers told that same survey the responsibilities of administrative assistants have increased in the past five years.
The beauty of these roles is how they give you a chance to work with almost every part of a business and build relationships with colleagues across teams and departments.
In many senses, they act as a career stepping stone within that company and beyond.
Sounds great right, but what exactly do administrative assistants do?
- Doing administrative and clerical tasks (such as scanning or printing)
- Preparing and editing letters, reports, memos, and emails
- Running errands to the post office or supply store
- Arranging meetings, appointments, and executive travel
- Answering phone calls and taking messages
- Maintaining folders on servers
- Recording meeting minutes
- Liaising with teams and units
- Tracking petty cash
- Covering reception
You can use the list above to help you brainstorm duties and tasks for the Work Experiences section of your resume (more on that – and our tip to reframe tasks as achievements – soon).
A great Administrative Assistant is a little like a Swiss Army Knife; able to solve a range of problems with the right tool at the right moment.
Does that sound like you?
If you need to create a modern and professional resume to showcase your skills for a role like this, this guide will take you through:
- How to present your contact information
- How to write a strong resume summary
- The 23 hard and soft skills hiring managers want
- Highlighting administrative assistant achievements
Let’s delve into why Jeremy’s resume works so well and how you can use the same features to make your own resume shine too.
Looking for a resume example for a different position? Check out this list:
- Office Assistant Resume
- Executive Assistant Resume
- Consultant Resume
- Accountant Resume
- Bookkeeper Resume
- Business Analyst Resume
- Financial Analyst Resume
- Bank Teller Resume
- Banking Resume
- Career Change Resume
1. How to present your contact information
Let's get this out of the way quickly, because you know your own contact information better than we do.
Include your email address, phone number, and location in the header of your resume.
Drop the street address and city info, though. If you have a professional website, blog, or well-maintained LinkedIn profile, add them to showcase your skills and experience.
2. How to Write a Strong Administrative Assistant Resume Summary
Let’s start with a really important part of all resumes – the summary.
Your summary is where you highlight your skills and how they can bring value to the employer.
Let’s look at Jeremy’s resume.
See how he describes himself as ‘technologically savvy’ and ‘goal-oriented?
This lets employers know he will be able to get up to speed quickly on any special technology they use and that he’s committed to getting tasks finished.
Jeremy also writes that he’s ‘driven’, ‘motivated’ and ‘skilled in prioritizing tasks independently’.
It’s great that he’s highlighted his ability to complete tasks without supervision, because administrative assistants are regularly delegated tasks by supervisors and managers across different teams.
Above all, Jeremy’s summary is specific.
If you compare the specific and vague summaries below, you can see immediately which one is more appealing.
Emotionally intelligent and computer-savvy Administrative Assistant with an Associate’s degree in Business Administration. Strong interpersonal skills and a lifelong focus on supporting others and helping them shine.
Administrative Assistant seeking to use her skills and experience to benefit an organization that is making the world a better place.
Check out our writing a resume summary guide , if you want more help with this part.
3. The 23 Hard and Soft Skills That Hiring Managers Want
What about your skills?
Our editor has three different Skills sections to choose from: Skills, Hard (Technical) Skills, and Soft Skills.
Note: By clicking on Layout in the top menu, you can choose the “ Custom Layout ” and have a drag & drop feature to adjust the sections as you need.
It’s best to include a general Skills section and then choose between Hard or Soft Skills based on the needs of the job.
Administrative assistants need a lot of soft skills to shine in these roles. Here’s some that you may want to highlight on your own resume.
- Microsoft Word, Excel, Outlook, Powerpoint, SharePoint
- Database management
- Calendar management
- Quickbooks and Xero
- Proficiency with photocopiers, scanners, and projectors
- Accurate data entry
- Inventory and supply management
- Editing and Proofreading
- Billing and record-keeping
- Business Knowledge
- Communication (written and verbal)
- Prioritization and problem-solving
- Organization and planning
- Research and analysis
- Attention to detail
- Customer service
- Phone Etiquette
- Emotional Intelligence
- Teamwork and delegation
- Management and training
- Flexibility and efficiency
4. Highlighting Administrative Assistant Achievements
When you're customizing your resume to best fit a company and its job advertisement, it can become easy to slip into using the listed tasks and responsibilities to summarise your own past duties. Avoid this – because it’s a missed opportunity.
Think of your work experience section as less of a list of ‘things you did’ for a past employer and more like a summary of your biggest achievements and contributions while at that employer.
Look at how Jeremy does this.
He highlights how he managed a senior HR director’s schedule, planned company events, and even designed surveys while he was working at Melmark.
Note: If you are looking for inspiration or need help, you can click on “ Tips ” in the left menu of our editor.
Here’s some better (and bad) examples to help you craft your own:
- Developed policies that saved the company 500 hours a year.
- Trained two interns in office tasks which later became full-time employees.
- Maintained appointment calendar for 12 conference rooms.
- Unlocked the office each morning.
- Made travel arrangements.
- Wrote letters and emails.
Ready to create your administrative assistant resume now?
- Best Skills to Put on a Resume
- How to Optimize your LinkedIn Profile to Complement Your Resume
- How to Start a Cover Letter - 4 Tips for the Perfect Opening
- Resume Examples
50+ Administrative Resume Examples - Here's What Works In 2023
We've provided word and pdf templates for every kind of administrative role, whether that's a customer service job or an administrative assistant role. use them as inspiration as you write your resume..
Choose a category to browse Administrative resumes
We've put together a number of free Administrative resume templates that you can use. Choose a category depending on your field, or just scroll down to see all templates.
Customer Service Resumes
Applying for a customer service role? Your resume is an essential part of your application. Below, we’ve compiled five resume templates with the most important qualities that hiring managers are looking for in 2023. (Google Docs and PDFs attached).
Customer Service Manager
Customer Service Supervisor
Entry Level Customer Service Representative
Director of Customer Service
Retail Customer Service Rep
Call Center Customer Service Rep
Customer Service Specialist
Customer Service Agent
Customer Service Cashier
Customer Service Associate
Customer Service Sales Associate
Healthcare Customer Service Rep
Remote Customer Service Rep
Call Center Manager
Call Center Representative
Call Center Supervisor
Call Center Agent
Call Center CSR
Virtual Assistant Resumes
With the world being a lot more interconnected, and the covid pandemic making remote work a normal reality, the virtual assistant industry has been booming. Virtual assistants provide a support system for individuals or companies to make sure things run smoothly and logistics are taken care of. This guide will explore different types of virtual assistance and we will show you strong resumes for each position, as well as give you tips to help you create a resume that recruiters will be interested in.
Entry-Level Virtual Assistant
Freelance Virtual Assistant
Virtual Administrative Assistant
Sales and Marketing Virtual Assistant
Administrative Assistant Resumes
Your resume is key to landing an interview in today’s competitive job market. In order to make your resume appealing, you’ll want to tailor your resume to the specific job by using relevant keywords, action verbs, and skills. Here are five templates that will get you started on your resume for an administrative assistant position in 2023.
Senior Administrative Assistant
Executive Administrative Assistant
Entry Level Administrative Assistant
Sales Administrative Assistant
Legal Administrative Assistant
Office Administrative Assistant
Medical Administrative Assistant
Experienced Administrative Assistant
Executive Assistant Resumes
Executive assistants provide crucial support to top executives and are skilled at executing administrative and operational duties. When writing your executive assistant resume, it’s important to show that you have the relevant skills to succeed. Below we’ve compiled five resume templates with the most important qualities to have in 2023. (Google Docs and PDFs attached).
C-Level Executive Assistant
Executive Assistant to CEO
Senior Executive Assistant
Entry-Level Executive Assistant
Experienced Executive Assistant
Office Manager Resumes
Office managers keep businesses running through their prowess with organization, communication, and attention to detail, making them a vital part of operations everywhere. To help you craft an eye-catching resume that will stand out to hiring managers recruiting for an office manager position, this guide will review four types of office manager resume templates. At the bottom, we’ll look at key skills and action verbs to incorporate in your resume.
Dental Office Manager
Medical Office Manager
Front Office Manager
Business Office Manager
Assistant Office Manager
Construction Office Manager
Research Assistant Resumes
Becoming a research assistant is an ideal path for those who love to learn new things and challenge themselves intellectually. With a growing demand for capable research assistants, there’s never been a better time to apply. This guide contains everything you need to land the right position, including essential skills and sample resume templates for you to use.
Clinical Research Assistant
Laboratory Research Assistant
Graduate Research Assistant
Undergraduate Research Assistant
Entry Level Research Assistant
Psychology Research Assistant
Customer Success Resumes
New trends, business realities, and consumer expectations have compelled businesses to prioritize customers' needs. Companies know that for consumers to maintain their lifetime value, they must first be successful with their products. But, how do you know what customers need? Is there a playbook for success? In most cases, companies rely on the Customer Success team to solve long-term needs by understanding their customer base. Below is an overview of what you need to know about Customer Success roles.
Customer Success Manager
Customer Success Operations Manager
Back Office Resumes
A good percentage of operations in an organization are not client-facing. People who work in these roles are known as back-office staff. The primary responsibility of back-office is to support front office personnel in their work. Every organization has a back-office, so if you're looking for a job, here is how to write your back-office resume, complete with tips and recruiter-approved resume templates for back-office jobs.
Back Office Manager
Inventory Manager Resumes
Inventory management is essentially the process of ordering a company’s stock. These could be raw materials (components) and/or finished goods (products). The point of inventory management is to ensure the organization understands its inventory flows. So if you’re aiming for a career in inventory management, you’ve got to start by writing a functional inventory management resume. Here’s how to do it.
Inventory Control Analyst
Desktop Support Resumes
Computers went mainstream in the 80s and have become vital components of operational efficiency. In this digital era, organizations rely on computers to run virtually all functions. So as the digital space keeps growing in size and complexity, it’s logical that the demand for skilled desktop support staff will also increase. However, the journey to getting into these roles starts by writing a powerful desktop support job resume outlining your skills and expertise. Here is how to do it.
Desktop Support Analyst
Desktop Support Specialist
Desktop Support Engineer
Loan Processor Resumes
Loans are an important financial tool that most adults will use in their lifetimes. Loan processors are a vital part of the loan approval process. This guide will identify 4 loan processor positions, provide resume templates for each, and give tips on upgrading your resume and getting that dream loan processor job.
Mortgage Loan Processor
Senior Loan Processor
Entry-Level Loan Processor
Warehouse Manager Resumes
Warehouse managers are responsible for upkeeping, dispatching, and receiving packages. They also keep track of products on the warehouse tracking system and create statistic reports frequently. However, the most important role of a warehouse manager is to protect employees by maintaining security measures. If you have experience with warehousing and would like to apply for a manager role, read on. We’ll give you relevant industry tips and show you how you can write the best warehouse manager resume. We’ll also share three warehouse manager resume templates so that you can have some inspiration.
Warehouse Operations Manager
Assistant Warehouse Manager
If you have a passion for helping others or you have a deep interest in a particular cause, a fundraiser career might be for you. Fundraisers’ main purpose is to collect money for philanthropic causes. Therefore, they are part of the entire process of managing campaigns for a specific cause, group, or event. This is a highly rewarding career that requires a lot of dedication, networking skills, and passion for a particular cause. If you can relate to this and are ready to initiate a career as a fundraiser, let’s get started. This guide will help you create a fundraising resume, by providing you with helpful tips and resume templates.
Service Desk Resumes
If you consider yourself tech-savvy and have excellent problem-solving skills, a job at the service desk might suit you. The service desk has the purpose of helping users with incident resolution. They have two options: using the self-service support system to easily find answers to their queries or requesting help from a service desk analyst. This is where you come to help. Service desk analysts work in the IT department and become the bridge between the company and its users. Today, we’ll dive deeper into this career and show you how to create your own service desk resume.
IT Service Desk Analyst
Service Desk Technician
Help Desk Resumes
As a help desk specialist, you keep the company up and running by providing technical support. Your role is to help both end-users and employees troubleshoot their issues with software or hardware. That is why help-desk professions are so important in any organization. Do you want to take your resume to the next level? Check out this guide. We’ll help you create your own help desk resume with three customizable templates and insightful tips. Let’s get started.
Help Desk Technician
IT Help Desk (Entry Level)
Administrative Coordinator Resumes
Administrative coordinators maintain everything up and running in office departments. They organize schedules, coordinate payrolls, receive, and forward communication between departments, and answer phone calls. It is often considered an entry-level job that will give you the experience you need in office management. This is a great opportunity for those who want to enrich their resume and gain relevant work experience in the business field. To become an administrative coordinator, you need a high school diploma and some basic experience with clerical duties. In addition, you need an optimized and industry-relevant resume, and that’s exactly what we’ll help you with. Read on to discover how to develop your own administrative coordinator resume.
Clinical Administrative Coordinator
Administrators maintain operations up and running in an organization. They manage day-to-day operations and clerical tasks to improve workflow and productivity in the office. Generally, administrators also monitor expenses and keep track of financial records. This is an important role in an organization and requires excellent organizational skills. Learn more about administration roles in our guide. We’ll show you how to develop a high-performing administration resume. In addition, you’ll have access to our four resume templates and tips.
Director of Administration
Schedulers play an essential role in an organization. They assist employees and physicians by booking or assigning schedules for patients and staff members. Without schedulers, most office departments and medical facilities would be a mess. That’s why their position is so important. In this guide, we’ll teach you how to create your own scheduling resume based on industry standards. In addition, we’ll provide you with four resume templates that you can customize with your own experience and skills.
Gig Economy Resumes
Covid saw a massive and irreversible shift in the job market in the direction of the gig economy. This guide will help you create a resume that will attract the right clients and keep your work schedule full.
Uber Eats Driver
Project Administrator Resumes
Evert project needs a leader, and many others need multiple managers to ensure they have successful outcomes. In this case, the project administrator is the project manager’s right hand. They assist them with administrative tasks to make sure operations run smoothly. Project administrators should ideally have a bachelor’s degree or equivalent experience. This is also a great on-the-job training experience if you want to become a project manager in the future. Today, you can learn how to optimize your project administrator resume with this guide.
Construction Project Administrator
The facilities of today need to satisfy the needs of the new way of working post-covid. More companies are using coworking spaces, while others have hybrid systems of work, and even the way companies entertain or host events has changed. Facilities professionals are in charge of making sure that facilities meet the requirements of the modern workforce and run efficiently. This resume guide was created to help these professionals build effective and desirable resumes that will get them an interview and help secure them a new job.
Director of Facilities
Revenue Cycle Resumes
Revenue cycle management consists of handling administrative patient information in the healthcare industry. RCM systems contain essential account information, such as patients’ medical records, ICD-10 codes, service fees, and insurance information. RCM specialists should ideally have an associate degree in a public health-related field or equivalent professional experience. If you consider yourself to be math-savvy with an interest in the medical industry, this occupation might be for you. Read on to explore some resume tips to help you land a job as a revenue cycle specialist.
Revenue Cycle Specialist
Revenue Cycle Director
Revenue Cycle Analyst
Action Verbs For Administrative Resumes
How to use these action verbs?
When writing your resume, you should always be using strong action verbs to describe your accomplishments at your previous companies, internships or classes. For administrative roles, use action verbs which highlight your experience with administrative tasks. For example, "Implemented" or "Created" are good action verbs to show initiative and ownership, while "Collaborated" could be a good verb to highlight your teamwork experience.
Administrative Resume Guide
- Customer Service Resume Templates
- Virtual Assistant Resume Templates
- Administrative Assistant Resume Templates
- Executive Assistant Resume Templates
- Office Manager Resume Templates
- Research Assistant Resume Templates
- Customer Success Resume Templates
- Back Office Resume Templates
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Administrative Assistant resume examples for 2023
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Administrative assistant resume research summary. We analyzed 235,216 administrative assistant resumes to determine which ones land the most jobs. Below you'll find example administrative assistant resumes that can help you get an interview (and a job offer) from companies like ManpowerGroup and Robert Half. Here are the key facts about administrative assistant resumes to help you get the job:
- The average administrative assistant resume is 358 words long
- The average administrative assistant resume is 0.8 pages long based on 450 words per page.
- Customer service is the most common skill found on resume samples for administrative assistants. It appears on 14.3% of administrative assistant resumes.
After learning about how to write a professional resume for an administrative assistant, make sure your resume checks all the boxes with our AI resume builder .
Administrative Assistant resume example
How to format your administrative assistant resume:.
- The job title on your resume should match your application for the role.
- Ensure your work experience focuses on achievements, rather than responsibilities.
- Recruiters and hiring managers suggest fitting your resume on one page.
Choose from 10+ customizable administrative assistant resume templates
Choose from a variety of easy-to-use administrative assistant resume templates and get expert advice from Zippia’s AI resume writer along the way. Using pre-approved templates, you can rest assured that the structure and format of your administrative assistant resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
Entry level administrative assistant resume example
How to make a job-winning resume for administrative assistants:.
- Make sure to include hard and soft skills for an administrative assistant resume. The most common administrative assistant resume skills are: customer service, data entry, powerpoint.
- If you're applying for an entry-level administrative assistant position and you have no work experience, you can include relevant education, coursework, or valuable administrative assistant certifications.
Professional administrative assistant resume example
Resume tips to land the job:.
- If you're choosing between a resume objective or work experience and you want to fit your resume on one page, always choose work experience. However, it's ok for senior level administrative assistant resumes to be two full pages long.
- Recruiters and hiring managers suggest short, succinct bullet points, instead of long, wordy paragraphs. Make it easy for recruiters to understand your key accomplishments, in 30 seconds.
- As a rule of thumb, lead each bullet point with a verb such "Grew", "Increased", or "Developed".
Administrative Assistant resume format and sections
1. add contact information to your administrative assistant resume.
Your name should be the biggest text on the page and be at or near the top of the document.
Your address doesn't need to include your street name or house number - listing your city and state works just fine.
Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).
Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set .
Administrative Assistant Resume Contact Information Example # 1
Montgomery, AL 36043| 333-111-2222 | [email protected]
2. Add relevant education to your administrative assistant resume
- The name of your school
- The date you graduated ( Month, Year or Year are both appropriate)
- The name of your degree
- Academic awards (Dean's List, Latin honors, etc. )
- GPA (if you're a recent graduate and your GPA was 3.5+)
- Extra certifications
- Academic projects (thesis, dissertation, etc.)
- If you're a recent graduate, you might opt to place your education section above your experience section
- The more work experience you get, the shorter your education section should be
- List your education in reverse chronological order, with your most recent and high-ranking degrees first
- If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school
Administrative Assistant Resume Relevant Education Example # 1
Master's Degree In Elementary Education 2007 - 2008
University of South Florida Tampa, FL
Administrative Assistant Resume Relevant Education Example # 2
High School Diploma 2011 - 2013
3. Next, create an administrative assistant skills section on your resume
- Include 6-12 skills, in bullet point form
- List mostly hard skills ; soft skills are hard to test
- Emphasize the skills that are most important for the job
Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.
Example of skills to include on an administrative assistant resume
Customer Service Skills
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
Data Entry Skills
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
Scheduling Appointments Skills
Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.
Telephone Calls Skills
Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.
HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.
Top Skills for an Administrative Assistant
- Customer Service , 14.3%
- Data Entry , 10.9%
- PowerPoint , 6.2%
- Travel Arrangements , 5.3%
- Other Skills , 63.3%
4. List your administrative assistant experience
The most important part of any resume for an administrative assistant is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.
Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.
It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of administrative assistants" and "Managed a team of 6 administrative assistants over a 9-month project. "
Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.
What experience really stands out on Administrative Assistant resumes?
Brian Lai Ph.D.
Associate Professor, University of Iowa
Authentic experiences that mirror what they will be doing in a job. So internships in similar kinds of positions or experiential learning opportunities that mirror what positions require you to do.
- Typed, edited and proofread business documents for approximately 10 managers.
- Managed payroll, schedule and manage overtime for 250 employees.
- Created PowerPoint presentations that showed how it would be cost effective, boast morale, and lower absenteeism.
- Assisted repair premises technicians infield for troubleshooting issues at hand.
- Assisted with bookkeeping, payroll, A/R and A/P processing for over 30 sales representatives.
- Prepared course materials such as handouts and PowerPoint presentations.
- Demonstrated ability to follow up on information accurately; assured that communications between IT, Tutoring and Billing departments operated efficiently.
- Worked with grants, medical foundation, contracts, purchasing, and personnel payroll.
- Reconciled payroll on a bi-weekly basis for all academic/summer graduate salaries and student workers.
- Maintained database for the Center of Aging's medicine disposal services.
- Prepared PowerPoint presentation "20 Political Scandals in the Past 20 Years"; for annual event given by association CEO.
- Designed and implemented LDAP to enhance the security of the cluster.
- Processed payroll storewide for up to 150 employees.
- Systemized the daily and weekly task of scheduling associates, processing payroll, confirming daily bank deposits, and resolving discrepancies.
- Prepared business reviews and worked closely with senior management to develop plans to execute them.
- Completed applications through On-Site, and Yardi systems.
- Provided excellent customer service to future residents and vendors Gave property tours Accepted rent checks Created work orders thru Yardi
- Started the application process by using Yardi to assigned the prospective desired apt.
- Created & administered all legally required paperwork & contracts on behalf of owner.
- Checked email consistently as well as posted daily internet ads.
5. Highlight administrative assistant certifications on your resume
Specific administrative assistant certifications can be a powerful tool to show employers you've developed the appropriate skills.
If you have any of these certifications, make sure to put them on your administrative assistant resume:
- Medical Assistant
- Certified Nurse Assistant (CNA)
- Certified Medical Administrative Assistant (CMAA)
- Word 2010 Certification
- Certified Medical Office Manager (CMOM)
- Dental Assistant (RDA)
- Microsoft Office Specialist: Expert (Office 365 and Office 2019)
- Microsoft Office Specialist Master Certification (MOS)
- Nationally Certified Medical Office Assistant (NCMOA)
- Microsoft Office 365
6. Finally, add an administrative assistant resume summary or objective statement
A resume summary statement consists of 1-3 sentences at the top of your administrative assistant resume that quickly summarizes who you are and what you have to offer. The summary statement should include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.
Remember to emphasize skills and experiences that feature in the job description.
And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:
- IBM Jobs (653)
- AT&T Jobs (647)
- FedEx Jobs (526)
- Allstate Jobs (748)
- Farmers Insurance Jobs (513)
Common administrative assistant resume skills
- Customer Service
- Travel Arrangements
- Database Management
- Word Processing
- Office Equipment
- Provides Administrative Support
- Scheduling Appointments
- Purchase Orders
- Telephone Calls
- Expense Reports
- Administrative Tasks
- Financial Statements
- Meeting Minutes
- Clerical Support
- Administrative Functions
- Event Planning
- Office Management
- Office Procedures
- Conference Calls
- Background Checks
- Direct Calls
- Office Operations
- Administrative Problems
- Computer System
- Multi-Line Phone System
- Fax Machines
- Financial Reports
- Provide General Support
- Administrative Assistance
- Meeting Agendas
- Bank Deposits
- Office Machines
- Accounts Receivables
- Inventory Control
- Customer Inquiries
Entry level administrative assistant resume templates
Professional administrative assistant resume templates
Administrative Assistant Jobs
Links to help optimize your administrative assistant resume.
- How To Write A Resume
- List Of Skills For Your Resume
- How To Write A Resume Summary Statement
- Action Words For Your Resume
- How To List References On Your Resume
Administrative Assistant Related Resumes
- Administrative Assistant And Recruiter Resume
- Administrative Assistant/Scheduler Resume
- Administrative Assistant/Technical Resume
- Administrative Office Assistant Resume
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- Administrative Support Assistant Resume
- Billing/Administrative Assistant Resume
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Administrative Assistant Related Careers
- Accounts Payable/Administrative Assistant
- Administrative Assistant And Recruiter
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- Administrative Associate
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- Administrative Services Assistant
- Administrative Support Assistant
- Associate Administrative Assistant
- Billing/Administrative Assistant
- Business Administrative Assistant
- Clerical/Administrative Assistant
- Clerk's Assistant/Administrative Assistant
- Contract Administrative Assistant
Administrative Assistant Related Jobs
Administrative assistant jobs by location.
- Administrative Assistant Albuquerque
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- Zippia Careers
- Office and Administrative Industry
- Administrative Assistant
- Administrative Assistant Resume
Administrative Assistant Resume Summary with Examples
An Administrative Assistant resume summary provides a brief outline of your skills and qualifications. It shows employers and hiring managers a general overview of your capabilities, helping them to quickly decide if you’re the right candidate for the role. This article shares some examples of effective Administrative Assistant resume summaries to help you write your own resume summary.
What is a resume summary?
A resume summary is a short explanation of your skills and experience as they relate to an open role. You’ll usually add a summary at the top of your resume, right below your name and contact information. That way it’s one of the first things an employer reads.
Resume summaries are usually two to three sentences or statements. This makes it easy for hiring managers to read quickly to decide if your skills and experience match their needs. To make your resume summary more appealing, you can tailor it for each job you apply for.
Administrative Assistant resume summary examples
Here are some various Administrative Assistant resume summaries based on a candidate’s experience, career focus and best qualities:
Example: ‘Hardworking and versatile Administrative Assistant with proven organizational skills and thorough knowledge of corporate policies and procedures. Excellent communication and people skills with extensive strategic planning capabilities.’
This example showcases the applicant’s versatility and knowledge in areas essential for office management.
Example: ‘Experienced Administrative Assistant with 5+ years of experience working in a multinational firm. Detailed knowledge of business terminologies and standard practices. Committed and passionate with a focus on professionalism.’
This summary shows the applicant’s experience in a demanding work setting. It also showcases skills that could be valuable in any office environment.
Example: ‘Multifaceted Administrative Assistant with an extensive background in a variety of office administration duties. Works well in high-pressure settings with minimal supervision in both leadership and team roles. Especially effective at fielding phone calls, coordinating with clients and serving as the liaison between different branch offices.’
This example highlights the applicant’s versatility and the ability to handle multiple roles. It also details a few specific examples of skills that would be useful in any Administrative Assistant position.
Financial experience summary
Example: ‘Capable and knowledgeable Administrative Assistant with more than five years of experience working in a financial office. Thorough working knowledge of securities and investment practices. Consistently recognized for proven capability in office administration, record keeping, preparing reports and performing customer-oriented tasks.’
This summary showcases the applicant’s knowledge in the financial industry, which is useful when applying for jobs in the same related field.
Skills and education summary
Example: ‘Administrative Assistant with a Bachelor’s Degree in Business Administration and a solid background working in different human resources firms. Well-organized and able to multitask while maintaining a high level of professionalism and attention to detail. Expert level proficiency in all MS Office applications.’
This example mentions the applicant’s educational and professional background, both of which are relevant to an Administrative Assistant position. It also details hard and soft skills that are useful for the job.
Practical skills summary
Example: ‘Experienced Administrative Assistant with extensive knowledge in office management software. Proven office and personnel management skills, with equal ability in lead and support roles. Competencies include record keeping, document management, personnel support and report presentation.’
In this example, the applicant focuses on technical and practical skills that are helpful in any Administrative Assistant position.
Summary with professional goals
Example: ‘Business Administration graduate with drive and initiative, thorough attention to detail, with excellent time management and task prioritization skills. Seeking an Administrative Assistant position in a globally competitive firm with ample opportunity for professional growth and career advancement. Committed to performing all tasks with the highest level of professionalism and competence.’
This summary emphasizes the applicant’s desire to be a valuable member of the workforce.
Career change summary
Example: ‘Law firm secretary looking to further career by working as an Administrative Assistant. Possesses drive, ambition and an extensive skill set that includes file and document management, inventory and supplies processing, record keeping and more than five years of experience in an executive support role.’
This example showcases relevant experience, as well as potentially useful skills for Administrative Assistants.
Essential skills summary
Example: ‘Detail-oriented and quality-focused professional with proven interpersonal and communication skills. Seeking Administrative Assistant position at Target Media where I can apply extensive experience in administrative functions. Advanced computer software knowledge, archiving and record-keeping skills and general office management capabilities.’
In this example, the applicant describes the essential skills they can bring to the organization.
Administrative skills summary
Example: ‘Committed Administrative Assistant with expert level proficiency in Microsoft Office and 70 wpm typing speed. Looking to secure the Administrative Assistant position at Skylar Enterprises to utilize my professional management skills and extensive clerical experience.’
This summary combines technical skills with more practical skills that are equally essential for administrative functions.
Example: ‘Highly-motivated and organized individual seeking to use a Bachelor’s Degree in Administration in the service of Blaze Marketing as Administrative Assistant. Solid background in office administration, with excellent multitasking, report presentation and document-keeping skills.’
This summary makes it clear that the applicant has the educational and professional background needed to excel as an Administrative Assistant.
Example: ‘Dedicated Administrative Assistant with eight years of experience in leadership roles with strong communications and interpersonal skills. Looking for new opportunities to further grow into the role of an Administrative Assistant. Certified MS Office professional with the ability to manage multiple tasks with a high level of professionalism.’
This example showcases extensive experience and explains the applicant’s goal in applying for an Administrative Assistant position.
Example: ‘Dedicated and focused individual with proven capability in office administration seeks a position as an Administrative Assistant in an industrial supply firm. Knowledge in office management best practices and especially capable of handling high-volume tasks with an exceptional level of accuracy. Bringing more than five years of experience to ensure more efficient office functions and personnel performance.’
In this example, the applicant exhibits relevant skills and knowledge, as well as the ability to handle high-pressure situations.
Career advancement summary
Example: ‘Office Assistant with a wide range of applicable skills seeks professional growth and career advancement opportunities as an Administrative Assistant. Excellent clerical skills and the ability to oversee and manage multiple tasks simultaneously. Focused and detail-oriented with the drive and commitment to become a valuable contributing member of the Pinnacle Marketing workforce.’
With this summary, the applicant highlights the skills that are necessary for someone who wishes to advance from Office Assistant to Administrative Assistant.
Similar background summary
Example: ‘Experienced Clerk and Secretary with proven time management and communication skills seeks position as an Administrative Assistant at a fast-paced and industry-leading firm. Competencies include advanced office management skills, ability to handle multiple tasks, inventory control and administrative support.’
This summary describes experience in similar roles. The candidate also explains transferrable skills that are useful for Administrative Assistant roles.