What Is a Case Study?
When you’re performing research as part of your job or for a school assignment, you’ll probably come across case studies that help you to learn more about the topic at hand. But what is a case study and why are they helpful? Read on to learn all about case studies.
At face value, a case study is a deep dive into a topic. Case studies can be found in many fields, particularly across the social sciences and medicine. When you conduct a case study, you create a body of research based on an inquiry and related data from analysis of a group, individual or controlled research environment.
As a researcher, you can benefit from the analysis of case studies similar to inquiries you’re currently studying. Researchers often rely on case studies to answer questions that basic information and standard diagnostics cannot address.
Study a Pattern
One of the main objectives of a case study is to find a pattern that answers whatever the initial inquiry seeks to find. This might be a question about why college students are prone to certain eating habits or what mental health problems afflict house fire survivors. The researcher then collects data, either through observation or data research, and starts connecting the dots to find underlying behaviors or impacts of the sample group’s behavior.
During the study period, the researcher gathers evidence to back the observed patterns and future claims that’ll be derived from the data. Since case studies are usually presented in the professional environment, it’s not enough to simply have a theory and observational notes to back up a claim. Instead, the researcher must provide evidence to support the body of study and the resulting conclusions.
As the study progresses, the researcher develops a solid case to present to peers or a governing body. Case study presentation is important because it legitimizes the body of research and opens the findings to a broader analysis that may end up drawing a conclusion that’s more true to the data than what one or two researchers might establish. The presentation might be formal or casual, depending on the case study itself.
Once the body of research is established, it’s time to draw conclusions from the case study. As with all social sciences studies, conclusions from one researcher shouldn’t necessarily be taken as gospel, but they’re helpful for advancing the body of knowledge in a given field. For that purpose, they’re an invaluable way of gathering new material and presenting ideas that others in the field can learn from and expand upon.
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A Case Study on Knowledge Management Implementation in the Banking Sector – Issues and Challenges
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ISSN : 0305-5728
Article publication date: 1 April 2006
Knowledge management literature predominant comes from a western perspective. The purpose of this paper is to report on an empirical study to find out if the organisations acting in less business environment such as Libyan organisations (banking in particular) will be able to implement a knowledge management system (KMS) and how they can benefit from it.
The study is built mainly around “what” question related to information processes within organisations within a social context. This study uses a case study approach using an interpretive perspective (a qualitative method) to map and describe relationships. This approach enables a greater degree of granularity to be captured.
The benefit of KMS is an essential step in defining critical areas in implementing a KMS and determining strategy in this research. The results show that KMS could be of most significance for enhancing the organisations' performance and led them to better position in today's competitive environment. These benefits are fundamental issues related to different encouragements in KMS implementation such as better decision‐making, improving the customer relationship and management, create new value through new services (innovations), and creating additional businesses.
The banking and financial sectors are fundamental drivers of innovation. In this context, their contribution to KM concept and applications are of specific value, especially concerning the leverage of intellectual capital. Knowledge intensive organisations like these are increasingly implementing KMS to drive forward their strategies and improve performance. This paper therefore, focuses specially on presenting a framework tailored to meet the banking and financial sector's needs.
- Knowledge management
- Knowledge management systems
- Organisational performance
- Business performance
Belaid Kridan, A. and Steven Goulding, J. (2006), "A case study on knowledge management implementation in the banking sector", VINE , Vol. 36 No. 2, pp. 211-222. https://doi.org/10.1108/03055720610683013
Emerald Group Publishing Limited
Copyright © 2006, Emerald Group Publishing Limited
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Knowledge Management in Banks and Financial Sector: Bangladesh perspectives
Knowledge Mangement is becoming the key challenge for Bank and Finacial Institutions all over the world.Banaldesh also part of this crucial challenge .The aim of this study is to asses KM practices in Banks and financial institutions in Bangladesh. The more specific objectiv es of the study are to ascertain the followings: To analyze the different KM practices used in different Banks and financial institutions (FI) of Bangladesh. To identify and analyze similarities and differences between the KM priorities in Banks & FI " S of Bangladesh To explore the present state of KM usage and practices in Banks & FI " S of Bangladesh.The study reveals that there is few KM practices in Bank and FI'S of bangladesh.
LBEF RESEARCH JOURNAL OF SCIENCE, TECHNOLOGY AND MANAGEMENT
In this 21st century, every aspect of life is digitally equipped with technologies and frameworks. So how can KM in an organization be left with a manual working environment? KM has become a factor that guarantees the overall achievement of the organizations, the congruity of their businesses, and sustainable competitive advantages. This paper aims to give an overview of knowledge management practices in the public bank of Nepal. The respondents used in this research were 202 bank staffs of the public bank of Nepal. Floating survey questionnaire google forms have been used to collect data due to pandemic COVID-19. Hence, the data gathered was organized, analyzed, and interpreted using the SPSS tool. Data reliability test is done using "Cronbach Alpha" which is the most common measure of internal consistency. The result of this thesis shows the current status of KM practices in the public bank of Nepal. Banks are more concerned about manual KM strategy rather than Knowledge Management System. Instead of keeping KM as core banking work, they are already doing but not under the same name and same approach. In fact, no KM system is implemented and most organizations are not able to create and share knowledge more efficiently inside an organization where current organizations haven't coupled their KMS with their organizational structure. The nature of banking activities due to lack of structure and procedure to implemented KM does somehow not seem to efficient and effective which can boost existing performance. Human manpower, system structure, innovation, and technology are far away from each other. Some of the immediate suggestions should be taken into consideration like the current KM strategy, policy, technology, and use of KM in public banks of Nepal. If the bank's management is more aware of the factors affecting the adoption of KM, then they have a greater ability to develop effective strategies. An awareness of the factors described in this thesis would help bank personnel to channel efforts and resources most effectively and efficiently to increase long-term banking business and promote the adoption of knowledge management by their internal staff for the convenience of the bank's staff itself and customers as well. The manual methods for KM are taken into consideration so along with this KM system has to be implemented which would be helpful for both customers and staff as well. Various organizations executed various approaches to improve their KM, but now it needs to depict the best practice configuration approach for KMS execution in all organizations that can be embraced for Banks. Nobody has proposed a Banking Knowledge Management Model (BKMM) that fills in as a manual to create KMS for business banks. As till now, they do manual processes to share knowledge but now it's time to recognized innovation as a basic factor for progress, and KMS must be implemented. To remove such gaps organizations, have to implement full-fledged KMS at the same time.
As the global economy fast transitions into a knowledge-based economy, there is need to develop a knowledge policy at the national as well as industry level to guide the various economic agents on knowledge management. Effective knowledge management may be an important source of achieving long term sustainable competitive advantage. The concept of knowledge management is now an integral part of the strategic management processes of a growing number of organizations, as knowledge is increasingly considered as an important business asset and knowledge management as a key differentiator between firms. The objective of this study was to determine the extent to which banks have adopted knowledge management practices as well as to determine the various knowledge management practices by these banks. The main purpose of this study is to examine the basic components of knowledge management in banking sector and also to determine whether there is a difference between the private and public banks in the context of management practices.
International Journal of Advance Research and Innovative Ideas in Education
Vianny Jeniston Delima
Organizational survival depends on knowledge management practices which are important to achieve organizational competitive position in the market. This paper indents to explore the factors which influences to obtain proper knowledge management in the banking sector as a research problem. Conceptual framework has been developed with research objectives. Primary data was collected from the employees of Commercial banks in Trincomalee District. Simple random sampling was used to obtain 150 responses from employees. Data were analyzed and evaluated by Univariate, Bivariate and Multivariate techniques. The results revealed that Transformational Leadership, Organization Culture and also Information Technology have the high level of contribution and also knowledge management practices are in high level of commercial banks in Trincomalee District. The results show that there is a positive relationship between the factors and knowledge management practices. This study was found that Organization Culture and Information Technology are significantly influence on the Knowledge Management Practices, and Transformational Leadership is not significantly influence on Knowledge Management Practices. Lastly, the Regression analysis between knowledge management factors and knowledge management practices indicated that 60.2% of total variance of knowledge management practices was explained by knowledge management factors. This show that there are some policies would be developed to enhance the knowledge management practices of banking sector in Trincomalee District.
Özlem Duygu Yaşar
Knowledge management is defined as the process of creating, storing, transferring, applying and saving organizational knowledge. Especially, in an environment of intensive competition increased with globalization; creating knowledge has been a vital factor for organizations, which want to gain advantage by innovative production. The development of information and communication technologies has accelerated this process. All of these developments attracted attention to the concept of knowledge, and a new period, in which the organizations that can create knowledge and use this acquired knowledge effectively and efficiently, have competitive advantage started. In this process, technology, organizational culture, leadership and measurement became important as basic components to provide effectiveness and efficiency in knowledge management. The main purpose of this study is to examine the basic components of knowledge management in banking sector with an empirical analysis and also to de...
Journal of Advanced Academic Research
This paper reviews the prevailing literature on Knowledge Management in banking industries. The purpose of KM is to value to information resides in organizations resulting value addition to their tasks and ultimately to approach competitive advantage. Most common KM applications identified in the banking industries are risk management. Customer Relationship
European Journal of Business and Management
Knowledge is information about the subject which can be attained through education and experience. Knowledge Management is a new concept which allows the organisation using different strategies to identify, create, share and facilitate discovery and learning. Knowledge Management generally is a digital challenge to crack knowledge, to share and mainstream good practice, so as to not repeat mistakes and work more effectively. An important tool for organisational probability and survival is effective Knowledge Management System. Hence better use of Knowledge leads to achieving organisation objective. So, the study is an attempt to know the aspects related to knowledge management Practices in SBI, North Bangalore.
Komitmen: Jurnal Ilmiah Manajemen
Usep Deden Suherman
Knowledge management as a process of accumulation of knowledge to improve organizational competitiveness is not only determined by the behavior of individuals and groups within the organization, strong desires and organizing also absolutely require organizational intervention to shape their desires and management. This study aims to determine and analyze the application of Knowledge Management in PT. Bank Mandiri, Tbk. This research uses a qualitative research approach. Data collection techniques are done through online interviews with Bank Mandiri employees. The results of the study revealed that the Bank Mandiri in the application of knowledge management (KM) is done by integrating into the corporate culture. Bank Mandiri awards MEA to employees who have a high learning culture, so many employees are competing to learn to obtain the MEA degree, with the high level of learning the employees will increase productivity, progress for the company and have the potential to create new kn...
European Conference on Knowledge Management
Darci de Borba
International Journal of Academics & Research, IJARKE Journals
Knowledge and Performance Management
KWABENA OSEI KUFFOUR ADJEI
International Journal of Scientific World
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Md Abul Kalam Siddike
Patrick Ngulube , Joel Chigada
The Business and Management Review, Volume 9 Number 2
Prof. mohamed soliman
International Journal of Advanced Research in Science, Communication and Technology (IJARSCT)
Journal of Information Science Theory and Practice
Sk. Mamun Mostofa
International Review of Management and Marketing
Int. J. Knowledge Management Studies
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