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At the refugee rights hub, we are able to play a significant part in some remarkable refugee stories. this is what makes our work worthwhile..

Here is a selection of real life stories from refugees we are proud to have helped.

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Case Study: P’s Story

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Case Study: J’s Story

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Case Study: F’s Story

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Mohanad’s Story

Ali martin’s story, anna’s story, liliia’s story, marta’s story, farzad describes the impact of long waits in the asylum system, adil’s story, raakin’s story, marwa’s story, hossain’s story, filter by category.

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  • Students’ Exposure to Multiple Traumatic Events
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School's In for Refugees case studies amalgamate real people's stories to develop characters and scenarios.

Foundation House staff use these accounts to facilitate professional learning.

School’s In for Refugees case studies amalgamate real people’s stories to develop characters and scenarios.

Case Study 16: Iryna

Case Study: Iryna*  Iryna is 14 years old and in Year 9. She fled her hometown Kharkiv in March 2022, three weeks after the Russian invasion, with her mother Nataliia and younger brother Marko (8) amidst “constant bombing, constant alarms”. They left Ukraine without her father, who is of fighting age and was required to … Continued

Case Study 14: Van

Fifteen-year-old Van from Burma and arrived in Australia six years ago with his mother and sister (aged nine).

Case Study 15: Farouk

Farouk, 15 years old and in Year 9. Last year he came to Australia on a Humanitarian Visa with his parents, his older brother (17) and younger sister (12).

Case study 1: Sara, Jo and family

Recently arrived family from Syria conflict, with children in primary and secondary schools.

Case study 2: Martin

Primary student, Grade 2, family recent arrivals from Syria.

Case study 3: Georgina

Primary student, Grade 3, family recent arrivals from Syria.

Case study 4: Maxamed

Primary student, Grade 3, born in Australia with family from Somalia.

Case study 5: Ngun

Primary student, Grade 4, with family of Hakha Chin background from Myanmar (formerly Burma).

Case study 6: Aadem

Primary student, Grade 5, with family from South Sudan.

Case study 7: Michael

Primary student, Grade 6, born in Kenya.

Case study 8: Abdullah

Secondary student, Year 8, with family of Hazara background from Afghanistan.

Case study 9: Rhadia

Secondary student, Year 8, Shiite Muslim family from Iraq.

Case study 10: Zaynab

Secondary student, Year 10, family from Iraq.

Case study 11: Mabior

Secondary student, Year 10, born in Australia with family from South Sudan.

Case study 12: Paw

Secondary student, Year 10, family of Karen background from Myanmar (formerly Burma).

Case study 13: Shai

Secondary student, Year 11, family recent arrivals from Syria.

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Joint Data Center

JDC Literature Review

Hamburg, Germany: A Case Study of Refugees in Towns

Feinstein International Center, Tufts University, April 2018

This case study explores the spatial, ethical, social, and economic implications of Germany’s new refugee housing policy and its impact on integration . The report begins with an overview of the refugee situation and asylum process in Germany. In Hamburg, the influx of 55,000 asylum seekers exacerbated shortages of social housing units. Consequently, the national government approved an unprecedented land use policy enabling land-constrained city-states, such as Hamburg, to construct refugee and asylum seeker accommodation in non-residential zones. There has been widespread opposition to the development of proposed social housing sites, since residents did not want large numbers of asylum seekers (more than 300 individuals) in their neighborhoods, and the selection of sites did not include typical public engagement processes. Neighborhood organizations successfully petitioned the government to limit the number of asylum seekers living in any one location. The distribution of asylum seeker housing in Hamburg is disproportionately skewed towards poorer neighborhoods, quite far away from other residential developments, and often not integrated with the existing street grid network.

The report documents integration challenges cited by asylum-seekers including: (a) uncertainty in the asylum process; (b) the inability to work or rent housing while asylum claims are being processed; (c) increasingly lengthy stays in initial reception facilities; (d) lack of control over location of government provided housing and lack of privacy; (g) lack of affordable houses in the city’s real estate market, and landlords who are unwilling to rent to refugees; (h) risk of exploitation by employers in “black market jobs”; and (i) lengthy procedures for obtaining work permits. While local residents of Hamburg are generally eager to support asylum seekers, there is little opportunity for interaction due to the physical locations of asylum seeker and refugee accommodation. The author concludes that as Hamburg continues to require additional follow-up housing, greater consideration regarding spatiality and distribution of housing could facilitate better integration and ease local residents’ concerns. Additionally, supplementing the existing site selection process with additional spatial indicators that relate to facets of the integration experience could further improve the system.

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Refugee and Elderly Global Health

Refugee and Elderly Global Health

Refugee and Elderly Global Health e-learning

7.3 Case Studies

Case 1 – a stab to the chest.

A single mother and her two teenage boys arrived in Canada 3 weeks ago from a refugee camp outside Somalia. One of the teenage boys has stabbed the chest of his brother.

The mother has a three-year history of a seizure disorder. She also has significant history of intimate partner violence, rape, forced prostitution, physical assaults including being thrown out of a three story building, and stabbings.

Upon arrival, she was on/off anticonvulsant and antidepressant medications. The teenage boys showed signs of conduct disorder/antisocial behavior. One of the boys had a history of sexually abuse.

Question : How you would approach this case, considering your role as leader?

Vulnerable Refugees

Question : Who are the most vulnerable refugees?

Potential vulnerable groups:

  • Women and female-headed households
  • The disabled
  • The elderly
  • Ethnic, religious, or political minority groups
  • Urban refugees in a rural environment

Refugee Clinic Leader

A refugee health clinic must be prepared to deal with diverse and complex sociocultural conflicts.

Social, cultural, financial, and language barriers will often impact the presentation and outcome of the patients.

[Reference:] (Refugee Health, An Approach to Emergency Situations 1997)

Case 2 – Suicide Ideation

Five days after arrival to Canada from a refugee camp in Bhutan, a refugee woman isolates herself in her room. She is 36 years old. She is staying in a temporary refugee shelter and refuses all food/drinks and speaks of suicide.

The patient was referred to the Emergency Department (ER). Unfortunately, because of language barriers and inadequate interpretation, the ER doc. does not identify any urgent conditions and the patient was sent back to the shelter after receiving IV fluids. No mental health follow-up is arranged.

She lost both her parents at a young age, and for the most part, was ‘left-out’ and alienated by other family members. She suffers from a long history of mental illness. Hopes of starting a new life in Canada vanished the very moment she arrived– she realized that she could not communicate with anyone and had to depend on the same siblings who neglected her for 30 years.

Question: What services or resources would you feel are necessary to ensure this refugee woman gets the care she needs?

Vulnerable Groups and the Leader

The traditional caring role of women and the need to obtain food, water and essential commodities for the family in an environment where these are not readily available makes them vulnerable to abuse and sexual assault. Sexual abuse has been documented in several refugee situations and probably occurs more often than it is reported. (MSF 1997)

Leader’s Mandate

  • Involve women in planning all refugee programmes and take their concerns into account
  • Enrol women as health workers and home-visitors

Children are often discriminated against in times of scarcity, when the principle of survival of the fittest applies. Children have special needs and may face additional risks. Unaccompanied minors are particularly vulnerable.

An effort must be made to identify and address the risks children may be confronting as a result of their past experiences. Experiences include being sexually or physically abused, orphaned, separated from family, or abandoned by parents who feel incapable of caring for them.

The Elderly

Elderly immigrants and refugees often have diverse needs that increase their individual vulnerability and need for resources and support. Language barriers, dissociation from social networks back home and the naturally declining independence with age makes this population increasingly vulnerable.

Health professionals must be aware of the increased vulnerability in older immigrant populations and apply proper screening tools for depression, social isolation and elder abuse. A special effort must be made through the use of proper communication and interpreters to respect the autonomy of older adults and ensure their independence and wishes are respected and maintained.

MSF (1997) Recommendations Regarding Socio-Cultural Aspects of Refugee Health

  • Refugees should be respected as human beings and not only treated as victims.
  • It is not only the essential needs of the population that should be taken into account when analysing the situation, but also the social and political consequences of their displacement.
  • Planning should take cultural and ethnic characteristics of refugees into account.
  • Assistance programmes should be both accessible and acceptable to the refugee population as a whole (collecting information, involving refugees in planning and implementation of activities, and identifying vulnerable groups).
  • The position of vulnerable groups should be strengthened (encouraging the re-building of the community, equal distribution of jobs and opportunities).

[Reference] (Refugee Health, An Approach to Emergency Situations 1997)

Director, Settlement Nongovernment Organization (NGO) – Carl

Read the transcript

When an immigrant who speaks very little English shows up in a health practitioner’s office, there’s a challenge. ‘How am I actually going to understand what this person’s health needs are?’ What are their health statuses and what their health needs are. One of the things that’s important is to help that practitioner, by providing with some kind of previously done screening that’s says these are the issues. This is this person’s heath status. This is their understanding of how to maintain their health. So it’s a big complex area but it should be a high priority because it actually costs us money. The immigrant who comes in who is not able to maintain their health, they can’t work as well as they would like to and as we would like them to. They pay fewer taxes. Overall there is a cost we can calculate for not doing this and it’s not a small amount, it’s a large amount.

Duration: 1 minute

Refugee Settlement Worker – Lucila

Over the time and for the past few years, because many more immigrants are coming in and maybe it’s not a large number but it’s a good number of immigrants who are coming with either serious medical needs or some medical needs. So one of the initial priorities is, ‘how can I find a family doctor?’ ‘Where can I find it?’ ‘Where can I go when I get sick?’ And so there is a lot of burden in our programs to try to deal with the health care problem in this community, when we call them and they don’t accept new patients.

Duration: 32 seconds

Refugee Settlement Leader – Chamreoun

Also, we have to understand the health refugee issue, is one of the puzzle related to the sentiment of integration. You know that the sentiment of integration is a big puzzle. And then we’re already looking at the education, look about employment, look about housing. Look at how to make these people feel welcomed but we’re missing that puzzle, this puzzle that links the refugees that just arrived, to the Canadian health system which is based on the preventive.

Duration: 35 seconds

Short-Term Goals for Leaders/Managers

Long-term goals for leaders/managers, the emergency phase.

Population displacement from war or natural disaster often occurs where resources are already limited. Limited resources can rapidly lead to increased mortality rates for displaced populations.

This is called: THE EMERGENCY PHASE

In the emergency phase , MSF (Refugee Health 1997) recommends the following steps:

  • INITIAL ASSESSMENT: Data collection and health priorities identification. Should be done within first few days of arrival.
  • MEASLES IMMUNIZATION: Measles is responsible for killing 1 in 10 children affected in developing countries. Displacement is one of the factors that facilitates large-scale epidemics. Mass vaccination of children from 6 months to 15 years old should be a priority during the first week of arrival.
  • WATER AND SANITATION: A sanitized drinking water supply should be set up.
  • FOOD AND NUTRITION: Malnutrition is frequent in refugee populations. Maximum attention must be given to basic food needs during the first months after refugee arrival.
  • SHELTER AND SITE PLANNING: I nadequate shelter and overcrowding are major factors in the transmission of diseases with epidemic potential. It is important to organize the site and plan for the refugees arrival: have a limited number of people per site with sufficient space per person and necessary infrastructure for services (e.g. health and nutrition facilities), roads, cemeteries, etc.
  • HEALTH CARE:Common diseases must be dealt with in a decentralized network of health care facilities (health centres and health posts). Medical needs (material and drugs) should be quickly assessed in anticipation of outbreaks of diseases known to occur locally.
  • CONTROL OF COMMUNICABLE DISEASES AND EPIDEMICS: Refugee populations are at higher risk of outbreaks of communicable diseases. Measures to control outbreaks vary with each type of disease. They can take the form of detection and rapid treatment for cholera or mass vaccination for measles.
  • PUBLIC HEALTH SURVEILLANCE: Epidemiological surveillance is a tool for measuring and monitoring the health status of a population. This surveillance should only cover diseases or other health problems that can be controlled by preventive or curative interventions. Calculating disease-specific mortality rates helps in determining the major killer diseases and establishing priorities.
  • HUMAN RESOURCES AND TRAINING: Once the different activities and tasks have been identified, staff requirements must be determined. Different types of personnel may be required: public health doctors, sanitation specialists, nutritionists, logisticians, administrators, etc. They should be chosen from the refugee or displaced population. Particular attention must be paid to both their training, and to that of other local health staff.
  • COORDINATION: Good coordination among various operational partners is key to effective emergency relief planning. There may be multiple partners in large-scale emergencies: UN agencies, host-country authorities, local and international NGOs, and representatives from the refugee population.

Case 1 – A Stab to the Chest (Revisited)

After the stabbing, one boy was sent to a Juvenile detention centre and the other was hospitalized because of the injury. The mother started having frequent seizures.

The clinic manger immediately started a collaborative process with legal and health authorities to obtain culturally appropriate mental health assistance for the family and helped to arrange a neurological consultation to address the mother’s seizures.

Two weeks later, the boy in the Juvenile detention centre was released and a community health care provider was arranged for the family. Mental health counselling was provided on site at the refugee clinic by a family physician, and the mental health counsellor assigned by the court. A few weeks later improvement was observed and the family members were reunited.

Currently the boys are engaged in different community activities and attend high school. And the family has been integrated in a community-based family practice.

Case 2 – Suicide Ideation (Revisited)

When the Emergency room referred the patient back to the refugee clinic, the manger organized culturally and linguistically responsive mental health care in addition to medical treatment. Gradually the patient’s mental status started to improve and she started eating and drinking regularly. With ongoing support her condition remained stable and the manager linked her to English as a second language classes.

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Briefs, Fact Sheets and Brochures, Case Studies and Success Stories

Case Study. Enhancing protection of refugee and migrants rights in the Middle East and North Africa region

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Save the Children Sweden

This Case Study from the Middle East and North Africa (MENA) region covers the issue of refugee and migrant rights. In population displacements – such as fleeing a disaster or a war and being trucked to a new camp for Refugee or Internally Displaced People, children can easily become separated from their families. Existing protection mechanisms may break down or become unavailable during the circumstances. Working with and through local partners in the MENA region, Save the Children is building structures and capacities to sustain approaches that are essential to preventing children from slipping through the safety net of the child protection system.

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Middle East and Eurasia , North Africa

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Refugees, resettlement experiences and mental health: a systematic review of case studies

Refugiados, experiências de reassentamento e saúde mental: uma revisão sistemática de estudos de caso.

In 2017 the number of refugees around the world reached 25.4 million. These people make up one of the most vulnerable populations globally. This study aims to understand the strategies refugees used to cope with the impact on their mental health by the difficult pre- and post-resettlement circumstances they encountered.

A systematic review of articles reporting case studies concerning adult refugees’ experiences in the hosting country. The electronic databases searched were: PubMed, The Cochrane Library, PsycINFO, Embase, Scopus and Web of Science. Eligible manuscripts were examined through a narrative synthesis.

Twenty-two articles fitted the inclusion criteria and four main themes were highlighted: reasons for fleeing; the impact of negative experiences on mental health; supportive experiences and coping strategies; and experiences of mental health treatment.

Conclusions

Refugees present a significant impact on mental health due to pre- and post-migration experiences. The approach offered to this group and reported as the most effective to deal with such an impact was the multidimensional approach that, besides caring for the psychic aspects, contemplated the cultural context of each one, assisted in housing, employment, financial aid, support with learning the new language and social activities.

Refugees; resettlement experiences; mental health; case studies; trauma

Refugiados fazem parte de uma das populações mais vulneráveis do mundo, que em 2017 alcançou a cifra de 25,4 milhões de pessoas nessa condição. Este estudo visa compreender as estratégias utilizadas por eles para lidar com o impacto na saúde mental sofrido devido às circunstâncias pré e pós-reassentamento pelas quais perpassam.

Revisão sistemática de artigos apresentando estudos de caso sobre experiências de refugiados adultos no país anfitrião. Foram pesquisados os seguintes bancos de dados: PubMed, The Cochrane Library, PsycINFO, Embase, Scopus e Web of Science. Os manuscritos elegíveis foram examinados por meio de síntese narrativa.

Vinte e dois artigos preencheram os critérios de inclusão e quatro temas principais foram destacados: razões para abandonar o país de origem; o impacto de experiências negativas na saúde mental; experiências de apoio e estratégias de enfrentamento; e experiências de tratamento em saúde mental.

Refugiados sofrem um significativo impacto na saúde mental devido às experiências pré e pós-saída do país de origem. A abordagem ofertada a esse grupo e relatada como mais eficaz para lidar com tal impacto foi a multidimensional, que, além dos cuidados aos aspectos psíquicos, contemplou o contexto cultural de cada um e auxiliou em questões de moradia, emprego, ajuda financeira, apoio ao aprendizado da nova língua e atividades sociais.

Refugiados; experiências de reassentamento; saúde mental; estudos de caso; trauma

You shall leave everything you love most: this is the arrow that the bow of exile shoots first. You are to know the bitter taste of others’ bread, how salty it is, and know how hard a path it is for one who goes ascending and descending others’ stairs. Dante Alighieri, The Divine Comedy

INTRODUCTION

In 2017, the number of refugees around the world reached 25.4 million, while the number of asylum seekers attained 3.4 million 1 1. United Nations High Commissioner for Refugees. Global trends: forced displacement in 2017 [Internet]. Geneva: CH UNHCR. The UN Refugee Agency; 2018 [cited 2018 Oct 20]. Available from: http://www.unhcr.org/5b27be547.pdf/. http://www.unhcr.org/5b27be547.pdf/... . The concern about displaced people was legally categorised as a worldwide issue when the United Nations created the UNHCR in December of 1950. The 1951 Convention relating to the status of refugees is an international treaty which globally states who is a refugee and the kind of legal protection to which they are entitled. It defines a refugee as any person who “is outside his or her country of nationality or habitual residence; has a well-founded fear of being persecuted because of his or her race, religion, nationality, membership of a particular group or political opinion; is unable or unwilling to avail him or herself of the protection of that country, or to return there, for fear of persecution” 2 2. United Nations High Commissioner for Refugees. The 1951 convention and its 1967 protocol relating to the status of refugees [Internet]. Geneva: CH UNHCR. The UN Refugee Agency; 2011 [cited 2018 Oct 20]. Available from: http://www.unhcr.org/4ec262df9.html/ http://www.unhcr.org/4ec262df9.html/... .

To receive the legal documents of a refugee, displaced people must go through the asylum-seeking process. An asylum seeker is somebody who has claimed refuge in a hosting country but is still waiting for the legal response of the local government, so there is no certainty regarding the answer he or she will receive. But in fact, the majority of people in the world categorized as ‘refugees’ never go through this official process. Instead, they are recognized as refugees by the UNHCR after fleeing their country of origin 2 2. United Nations High Commissioner for Refugees. The 1951 convention and its 1967 protocol relating to the status of refugees [Internet]. Geneva: CH UNHCR. The UN Refugee Agency; 2011 [cited 2018 Oct 20]. Available from: http://www.unhcr.org/4ec262df9.html/ http://www.unhcr.org/4ec262df9.html/... .

Policies related to refugees and asylum seekers are complex and include different levels, as these people cross international borders. There are regional policies defined by each country’s local governments; supra-national policies defined by structures such as the European Union (EU) in Europe or Mercado Comum do Sul (Mercosul) in South America; and global policies defined by the United Nations (UN) 3 3. Cross S, Crabb J, Jenkins R. International refugee policy. In: Bhugra D, Craig T, Bhui K (Eds.). Mental health of refugees and asylum seekers. Oxford: Oxford University Press; 2010. p. 87-103. .

Refugees and asylum-seekers differ from immigrants in that they experience a forced flight from their home country without time to organise their journey. They also have little choice or control over it 4 4. Becker G, Beyene Y, Ken P. Health, welfare reform and narratives of uncertainty among Cambodian refugees. Cult Med Psychiatry. 2000;24(2):139-63. , 5 5. Phan LT, Rivera ET, Roberts-Wilbur J. Understanding Vietnamese refugee women’s identity development from a sociopolitical and historical perspective. J Couns Dev. 2005;83(3):305-12. . A 1979 study conducted by Liu, Lamanna and Murata, among Vietnamese refugees, found that 85% of them made the decision to leave their homeland between two days and two hours before departure 6 6. Fitzpatrick F. A search for home: the role of art therapy in understanding the experiences of Bosnian refugees in western Australia. Art Ther (Alex). 2002;19(4):151-8. . António Guterres, the United Nations High Commissioner for Refugees, claims that refugees are considered one of the most susceptible and vulnerable populations globally 2 2. United Nations High Commissioner for Refugees. The 1951 convention and its 1967 protocol relating to the status of refugees [Internet]. Geneva: CH UNHCR. The UN Refugee Agency; 2011 [cited 2018 Oct 20]. Available from: http://www.unhcr.org/4ec262df9.html/ http://www.unhcr.org/4ec262df9.html/... . Massive disruptions such as violence, war and genocide in any society affect its social order and structures of meaning. Fear and uncertainty become common feelings among its citizens and the turmoil is reflected in their health, which is carried with them wherever they go 4 4. Becker G, Beyene Y, Ken P. Health, welfare reform and narratives of uncertainty among Cambodian refugees. Cult Med Psychiatry. 2000;24(2):139-63. . Access to basic human needs, such as water, food, shelter, health care, public services and safety is lacking when displaced people are on the move, living in refugee camps or when they do not find support in the hosting country 3 3. Cross S, Crabb J, Jenkins R. International refugee policy. In: Bhugra D, Craig T, Bhui K (Eds.). Mental health of refugees and asylum seekers. Oxford: Oxford University Press; 2010. p. 87-103. .

The Grand Challenges in Global Mental Health initiative has identified the need to study the impact of violence, warfare and migration as one of its twenty-five primary research priorities for the next ten years to ameliorate the condition of people with mental health problems worldwide 7 7. Collins PY, Patel V, Joestl SS, March D, Insel TR, Daar AS. Grand challenges in global mental health: a consortium of researchers, advocates and clinicians announces here research priorities for improving the lives of people with mental illness around the world and calls for urgent action and investment. Nature. 2011;475(7354):27-30. . Studies have proven that refugees are a population at high risk of presenting mental disorders 3 3. Cross S, Crabb J, Jenkins R. International refugee policy. In: Bhugra D, Craig T, Bhui K (Eds.). Mental health of refugees and asylum seekers. Oxford: Oxford University Press; 2010. p. 87-103. , 8 8. Buhmann CB. Traumatized refugees: morbidity, treatment and predictors of outcome. Dan Med J. 2014;61(8):1-29. 9. Craig T, Jajua PM, Warfa N. Mental health care needs of refugees. Psychiatry. 2009;8(9):351-4. 10. Harrell-Bond B. The experience of refugees as recipients of aid. In: Ager A (Ed.). Refugees: perspectives on the experience of forced migration. London: Pinter; 1999. p. 137-68. 11. Moorehead C. Human cargo: a journey among refugees. New York: Picador; 2006. - 12 12. Warfa N, Curtis S, Watters C, Carswell K, Ingleby D, Bhui K. Migration experiences, employment status and psychological distress among Somali immigrants: a mixed-method international study. BMC Public Health. 2012;12(749):1-12. . As well pointed out by Nieves-Grafals: “Refugees are survivors by definition” 13 13. Nieves-Grafals S. Brief therapy of civil war-related trauma: a case study. Cultur Diver Ethnic Minor Psychol. 2001;7(4):387-98. . They are trauma survivors of a world “in which they have knowledge of the vagaries of miserably bad luck and intimate experiences of evil” 14 14. Schulz PM, Marovic-Johnson D, Huber LC. Cognitive-behavioral treatment of rape- and war-related posttraumatic stress disorder with a female, Bosnian refugee. Clin Case Stud. 2006;5(3):191-208. .

The after-effects of psychic trauma present a huge health problem in the world 15 15. Rosenbaum B, Varvin S. The influence of extreme traumatization on body, mind and social relations. Int J Psychoanal. 2007;88(Pt 6):1527-42. and among forced displaced people it might involve three different levels: the psychiatric problems already present before fleeing their homeland; aggravation of their mental illness by the flight; a new mental health difficulty caused by the whole process encountered by them 3 3. Cross S, Crabb J, Jenkins R. International refugee policy. In: Bhugra D, Craig T, Bhui K (Eds.). Mental health of refugees and asylum seekers. Oxford: Oxford University Press; 2010. p. 87-103. .

Among the common pre-migration experiences lived or witnessed by forced migrants and presenting an impact on their mental health are included: torture, violence, persecution, imprisonment, war, destruction, abuse, loss of relatives and friends and loss of their belongings 8 8. Buhmann CB. Traumatized refugees: morbidity, treatment and predictors of outcome. Dan Med J. 2014;61(8):1-29. , 9 9. Craig T, Jajua PM, Warfa N. Mental health care needs of refugees. Psychiatry. 2009;8(9):351-4. . In a new country, the challenges of adjustment continue for a long time in their lives: managing a different environment, a new culture, their traditions and memories left behind with their present needs 6 6. Fitzpatrick F. A search for home: the role of art therapy in understanding the experiences of Bosnian refugees in western Australia. Art Ther (Alex). 2002;19(4):151-8. , 8 8. Buhmann CB. Traumatized refugees: morbidity, treatment and predictors of outcome. Dan Med J. 2014;61(8):1-29. , 10 10. Harrell-Bond B. The experience of refugees as recipients of aid. In: Ager A (Ed.). Refugees: perspectives on the experience of forced migration. London: Pinter; 1999. p. 137-68. 11. Moorehead C. Human cargo: a journey among refugees. New York: Picador; 2006. - 12 12. Warfa N, Curtis S, Watters C, Carswell K, Ingleby D, Bhui K. Migration experiences, employment status and psychological distress among Somali immigrants: a mixed-method international study. BMC Public Health. 2012;12(749):1-12. , 16 16. Wojcik W, Bhugra D. Loss and cultural bereavement. In: Bhugra D, Craig T, Bhui K (Eds.). Mental health of refugees and asylum seekers. Oxford: Oxford University Press; 2010. p. 211-23. . Common difficulties also encompass learning another language, seeking employment and a place to live, homesickness, social isolation and barriers to access social care, healthcare and educational services 9 9. Craig T, Jajua PM, Warfa N. Mental health care needs of refugees. Psychiatry. 2009;8(9):351-4. .

The main psychiatric disorders presented by refugees are post-traumatic stress disorder (PTSD), anxiety disorders and major depression 8 8. Buhmann CB. Traumatized refugees: morbidity, treatment and predictors of outcome. Dan Med J. 2014;61(8):1-29. , 9 9. Craig T, Jajua PM, Warfa N. Mental health care needs of refugees. Psychiatry. 2009;8(9):351-4. , 17 17. Fazel M, Wheeler J, Danesh J. Prevalence of serious mental disorder in 7000 refugees resettled in western countries: a systematic review. Lancet. 2005;365(9467):1309-14. . Crumlish and O’Rourke 18 18. Crumlish N, O’Rourke K. A systematic review of treatments for post-traumatic stress disorder among refugees and asylum-seekers. J Nerv Ment Dis. 2010;198(4):237-51. state that the rate of PTSD is 10 times higher among refugees than in the general population. According to the results of a systematic review conducted by Fazel et al. 17 17. Fazel M, Wheeler J, Danesh J. Prevalence of serious mental disorder in 7000 refugees resettled in western countries: a systematic review. Lancet. 2005;365(9467):1309-14. among refugees resettled in Western countries, 9% of them presented PTSD (in a range from 3% to 44%, depending on group characteristics), 5% major depression, 4% anxiety disorder and 2% psychotic disorder. Steel et al. 19 19. Steel Z, Chey T, Silove D, Marnane C, Bryant RA, Ommeren M. Association of torture and other potentially traumatic events with mental health outcomes among populations exposed to mass conflict and displacement: a systematic review and meta-analysis. JAMA. 2009;302(5):537-49. discuss this variation of prevalence of PTSD and depression among populations exposed to mass conflict and displacement in a major systematic review of 181 surveys comprising 81,866 subjects. They found a large intersurvey variability, accounting for rates ranging from 0% to 99% of reported PTSD and 3% to 85.5% of depression. Populations that had more individuals reporting torture presented highest rates of PTSD, followed by those reporting cumulative exposure to potentially traumatic events (PTEs), those living ongoing conflicts (or ceased for less than 1 year) and those experiencing high level of political terror. For depression, exposure to PTEs, time since conflict, torture and residency status were associated with higher levels of this disorder. Furthermore, there are other mental disorders related to trauma but in lower prevalence, such as dissociative disorders, somatisation, psychosis, bipolar disorder and borderline personality disorder 8 8. Buhmann CB. Traumatized refugees: morbidity, treatment and predictors of outcome. Dan Med J. 2014;61(8):1-29. .

Nevertheless, statistical studies have shown that there are post-migratory protective factors for psychological wellbeing. Employment, financial support, secure housing, proficiency in the language of the new country, social network, social support and achieving the legal status of a refugee are reported as being supportive during the resettlement process 8 8. Buhmann CB. Traumatized refugees: morbidity, treatment and predictors of outcome. Dan Med J. 2014;61(8):1-29. , 9 9. Craig T, Jajua PM, Warfa N. Mental health care needs of refugees. Psychiatry. 2009;8(9):351-4. , 12 12. Warfa N, Curtis S, Watters C, Carswell K, Ingleby D, Bhui K. Migration experiences, employment status and psychological distress among Somali immigrants: a mixed-method international study. BMC Public Health. 2012;12(749):1-12. . However, individual experiences might show more particular needs of refugees.

In their studies, Harrell-Bond 10 10. Harrell-Bond B. The experience of refugees as recipients of aid. In: Ager A (Ed.). Refugees: perspectives on the experience of forced migration. London: Pinter; 1999. p. 137-68. and Moorehead 11 11. Moorehead C. Human cargo: a journey among refugees. New York: Picador; 2006. state that the resettlement process encompasses so many aspects that it is impossible to understand it through numbers and statistics only. In spite of that, Harrell-Bond 10 10. Harrell-Bond B. The experience of refugees as recipients of aid. In: Ager A (Ed.). Refugees: perspectives on the experience of forced migration. London: Pinter; 1999. p. 137-68. and Newbigging et al. 20 20. Newbigging K, Thomas N, Coupe J, Habte-Mariam Z, Ahmed N, Shah A, et al. Good practice in social care for asylum seekers and refugees. London: Social Care Institute for Excellence; 2010. highlight how health and social care practices are not decided through input from the refugees themselves, but basically based on the scientific and statistical knowledge about their needs when in the new country. By this practice of generalising their experiences, they become depersonalised and are known by their new identity: “First of all, we are refugees” 12 12. Warfa N, Curtis S, Watters C, Carswell K, Ingleby D, Bhui K. Migration experiences, employment status and psychological distress among Somali immigrants: a mixed-method international study. BMC Public Health. 2012;12(749):1-12. .

This study aims to understand the strategies refugees used to cope with the impact on their mental health by the difficult pre- and post-resettlement circumstances he or she encountered. The method chosen to assess individual cases was a systematic review of qualitative and mixed methods studies with at least one case study component.

The guide presented by the Centre for Reviews and Dissemination 21 21. Centre for Reviews and Dissemination. Systematic Reviews: CRD’s guidance for undertaking reviews in health care. York, UK: University of York; 2008. was followed: the results were analysed and summarised through a narrative synthesis; a report of findings of included papers was developed; relationships between them were explored and the robustness of the synthesis was assessed.

The following electronic databases were searched: PubMed, The Cochrane Library, PsycINFO, Embase, Scopus and Web of Science.

The selected search terms were: Refugee (OR asylum seeker ) AND Narrative* (OR “case study” OR story OR stories OR “phenomenological study” OR histor* OR psychoanaly* ) AND Recovery (OR remission OR “get better” OR “mental health” OR “well-being” OR wellbeing OR healthy OR welfare OR resettl* OR resilien* ).

The quality of articles was assessed using a tool from the Critical Appraisal Skills Programme (CASP) 22 22. Critical Appraisal Skills Programme. Qualitative research checklist [Internet]; 2013 [cited 2018 Oct 20]. Available from: http://media.wix.com/ugd/dded87_951541699e9edc71ce66c9bac4734c69.pdf. http://media.wix.com/ugd/dded87_95154169... named the Qualitative Research Checklist. This tool consists of 10 questions that systematically consider the validity, particularity and applicability of each study result. For each question, articles were given one score if the question was extensively addressed, a half-score if it was partially addressed or zero score if it was not addressed at all. As there is a lack of agreement of a cutting-off point in quality assessments of qualitative research 23 23. Pope C, Mays N, Popay J. Synthesising qualitative and quantitative health evidence: a guide to methods. Maidenhead, UK: Open University Press; 2007. , it was decided that those articles scoring 4 or less on a 10-point scale were considered low quality .

The studies found in each database were assessed against the following inclusion and exclusion criteria. Inclusion criteria: (a) Original articles presenting a case study on mental health concerning an adult (18 years old or over) with the legal status of refugee in the country of resettlement in order to obtain the experience of people who were already settled permanently and had restarted their daily life in the new country as there are important differences between asylum seekers and resettled refugees (especially with regard to post migratory living conditions); (b) Papers from the 1 st of January 2000 to the 1 st of July 2015. The time span was decided in order to include a more recent reality, but not so short that it would exclude a huge amount of experiences that are still found today; (c) The full text of the article must be in English, Portuguese, French or Spanish.

Exclusion criteria: (a) Quantitative studies; (b) Papers not centred on refugees themselves (about mental health professionals or health services, for instance); (c) Not about mental health (but only about physical health, for example); (d) Not about people with the legal status of refugees (but asylum seekers, migrant, immigrants, internal displaced people or mixed groups); (e) Not about adults; (f) Group analyses in which the individual experiences of each case could not be discerned, since the focus of this study is to highlight each individual experience instead of a group experience; (g) Articles with the quality score of less than 4. Two papers were excluded due to low quality, both scoring 4.

The inclusion of papers describing multiple case studies (when it was possible to identify each participant’s narrative) introduced a methodological matter: the case studies in the same paper were exploring the same issues (e.g. orthostatic panic attack among the Vietnamese refugees living in the USA in Hinton et al. 24 24. Hinton DE, Hinton L, Tran M, Nguyen M, Nguyen L, Hsia C, et al. Orthostatic panic attacks among Vietnamese refugees. Transcult Psychiatry. 2007;44(4):515-44. ) and it would bias our sample. To tackle this problem, only one case study was chosen from papers with more than one participant. The case study chosen was always the one with the longest description in the article (regarding the number of words).

When the eligible manuscripts reached the final number, a thematic analysis proceeded. From this process, four themes emerged and are presented in the results section: reasons for fleeing ; the impact of negative experiences on mental health ; supportive experiences and coping strategies and experiences of mental health treatment .

The search terms in each database presented the following outcome: Pubmed displayed 228 results and, after scanning titles, abstracts and full articles, had 9 papers fitting the criteria. The Cochrane Library showed 57 results, but no new article after scanning titles and abstracts. PsycINFO presented 243 results and 8 new articles were selected. Embase displayed 65 results, but no new paper fitted the criteria. Scopus found 132 articles, but only 1 new paper to be included. Web of Science showed 404 results, but only 4 new ones fitting the criteria. In total, from 1129 results, 22 articles fitted the criteria for this review, as displayed in figure 1 .

Figure 1 Flow Diagram.

The 22 included articles are exhibited in table 1 .

Reasons for fleeing

All refugees in the 22 papers indicated that they fled their home countries due to war or political turmoil. They were located in the Horn of Africa, Liberia, Southern Sudan, Somalia, Libya and Democratic Republic of Congo in Africa; Cambodia, Vietnam, Sri-Lanka, Burma or Myanmar, Iraq and another Middle Eastern country, in Asia; Bosnia, in Europe; and in a Latin American country.

Eight participants were in danger due to war or turmoil in their country, but with no particular reason related to them 4 4. Becker G, Beyene Y, Ken P. Health, welfare reform and narratives of uncertainty among Cambodian refugees. Cult Med Psychiatry. 2000;24(2):139-63. 5. Phan LT, Rivera ET, Roberts-Wilbur J. Understanding Vietnamese refugee women’s identity development from a sociopolitical and historical perspective. J Couns Dev. 2005;83(3):305-12. - 6 6. Fitzpatrick F. A search for home: the role of art therapy in understanding the experiences of Bosnian refugees in western Australia. Art Ther (Alex). 2002;19(4):151-8. , 24 24. Hinton DE, Hinton L, Tran M, Nguyen M, Nguyen L, Hsia C, et al. Orthostatic panic attacks among Vietnamese refugees. Transcult Psychiatry. 2007;44(4):515-44. , 26 26. Rechtman R. Stories of trauma and idioms of distress: from cultural narratives to clinical assessment. Transcult Psychiatry. 2000;37(3):403-15. , 31 31. Charlés LL. Home-based family therapy: an illustration of clinical work with a Liberian refugee. J Syst Ther. 2009;28(1):36-51. , 33 33. Langellier KM. Performing Somali identity in the diaspora: “Wherever I go I know who I am”. Cult Stud. 2010;24(1):66-94. , 37 37. Green M. The need for cushions: trauma and resilience in the life of a refugee. Int J Psychoanal Self Psychol. 2013;8(2):133-44. . Another eight refugees needed to escape because they were from an oppositional party, clan or tribe in their country 15 15. Rosenbaum B, Varvin S. The influence of extreme traumatization on body, mind and social relations. Int J Psychoanal. 2007;88(Pt 6):1527-42. , 25 25. Deljo AK. Refugees encounter the legal justice system in Australia: a case study. Psychiatr Psychol Law. 2000;7(2):241-53. , 28 28. Hrycak N, Jakubec SL. Listening to different voices. Can Nurse. 2006;102(6):24-8. , 30 30. Hinton DE, Nguyen L, Pollack MH. Orthostatic panic as a key Vietnamese reaction to traumatic events. The case of September 11, 2001. Med Anthropol Q. 2007;21(1):81-107. , 32 32. Franco-Paredes C. An unusual clinical presentation of posttraumatic stress disorder in a Sudanese refugee. J Immigrant Minor Health. 2010;12(2):267-9. , 36 36. Quackenbush D, Krasner A. Avatar therapy: where technology, symbols, culture, and connection collide. J Psychiatr Pract. 2012;18(6):451-9. , 39 39. Jensen B. Treatment of a multitraumatized tortured refugee needing an interpreter with exposure therapy. Case Rep Psychiatry. 2013;2013:1-8. , 40 40. Medeiros GC, Sampaio D, Sampaio S, Lotufo-Neto F. Mental health of refugees: report of a successful case in Brazil. Rev Bras Psiquiatr. 2014;36(3):274-5. . Six individuals fled as a consequence of belonging to a specific ethnic origin that was being pursued or suffering ethnic cleansing in their country 14 14. Schulz PM, Marovic-Johnson D, Huber LC. Cognitive-behavioral treatment of rape- and war-related posttraumatic stress disorder with a female, Bosnian refugee. Clin Case Stud. 2006;5(3):191-208. , 27 27. Summerfield D. War, exile, moral knowledge and the limits of psychiatric understanding: a clinical case study of a Bosnian refugee in London. Int J of Soc Psychiatry. 2003;49(4):264-8. , 29 29. Grønseth AS. Experiences of tensions in re-orienting selves: Tamil refugees in northern Norway seeking medical advice. Anthropol Med. 2006;13(1):77-98. , 34 34. Vongkhamphra EG, Davis C, Adem N. The resettling process: a case study of a Bantu refugee’s journey to the USA. Int Soc Work. 2010;54(2):246-57. , 35 35. Pedersen MH. Going on a class journey: the inclusion and exclusion of Iraqi refugees in Denmark. J Ethn Migr Stud. 2012;38(7):1101-17. , 38 38. Smith YJ, Stephenson S, Gibson-Satterthwaite M. The meaning and value of traditional occupational practice: a Karen woman’s story of weaving in the United States. Work. 2013;45(1):25-30. .

Eight articles clearly reported that the refugee participant was tortured or physically assaulted before fleeing 14 14. Schulz PM, Marovic-Johnson D, Huber LC. Cognitive-behavioral treatment of rape- and war-related posttraumatic stress disorder with a female, Bosnian refugee. Clin Case Stud. 2006;5(3):191-208. , 15 15. Rosenbaum B, Varvin S. The influence of extreme traumatization on body, mind and social relations. Int J Psychoanal. 2007;88(Pt 6):1527-42. , 25 25. Deljo AK. Refugees encounter the legal justice system in Australia: a case study. Psychiatr Psychol Law. 2000;7(2):241-53. , 27 27. Summerfield D. War, exile, moral knowledge and the limits of psychiatric understanding: a clinical case study of a Bosnian refugee in London. Int J of Soc Psychiatry. 2003;49(4):264-8. , 28 28. Hrycak N, Jakubec SL. Listening to different voices. Can Nurse. 2006;102(6):24-8. , 37 37. Green M. The need for cushions: trauma and resilience in the life of a refugee. Int J Psychoanal Self Psychol. 2013;8(2):133-44. , 39 39. Jensen B. Treatment of a multitraumatized tortured refugee needing an interpreter with exposure therapy. Case Rep Psychiatry. 2013;2013:1-8. , 40 40. Medeiros GC, Sampaio D, Sampaio S, Lotufo-Neto F. Mental health of refugees: report of a successful case in Brazil. Rev Bras Psiquiatr. 2014;36(3):274-5. and nine stated that they had witnessed family and friends dying 14 14. Schulz PM, Marovic-Johnson D, Huber LC. Cognitive-behavioral treatment of rape- and war-related posttraumatic stress disorder with a female, Bosnian refugee. Clin Case Stud. 2006;5(3):191-208. , 15 15. Rosenbaum B, Varvin S. The influence of extreme traumatization on body, mind and social relations. Int J Psychoanal. 2007;88(Pt 6):1527-42. , 24 24. Hinton DE, Hinton L, Tran M, Nguyen M, Nguyen L, Hsia C, et al. Orthostatic panic attacks among Vietnamese refugees. Transcult Psychiatry. 2007;44(4):515-44. , 28 28. Hrycak N, Jakubec SL. Listening to different voices. Can Nurse. 2006;102(6):24-8. , 30 30. Hinton DE, Nguyen L, Pollack MH. Orthostatic panic as a key Vietnamese reaction to traumatic events. The case of September 11, 2001. Med Anthropol Q. 2007;21(1):81-107. , 31 31. Charlés LL. Home-based family therapy: an illustration of clinical work with a Liberian refugee. J Syst Ther. 2009;28(1):36-51. , 34 34. Vongkhamphra EG, Davis C, Adem N. The resettling process: a case study of a Bantu refugee’s journey to the USA. Int Soc Work. 2010;54(2):246-57. , 38 38. Smith YJ, Stephenson S, Gibson-Satterthwaite M. The meaning and value of traditional occupational practice: a Karen woman’s story of weaving in the United States. Work. 2013;45(1):25-30. , 40 40. Medeiros GC, Sampaio D, Sampaio S, Lotufo-Neto F. Mental health of refugees: report of a successful case in Brazil. Rev Bras Psiquiatr. 2014;36(3):274-5. . The loss of properties and personal belongings was also a common experience.

The impact of negative experiences on mental health

Most of the refugees (18 from the 22 case studies) had mental disorder symptoms described by the authors. Table 2 shows the symptoms displayed during the resettlement process in the new country, as well as cited triggers or causes of these symptoms. All the symptoms were related to negative experiences lived before migration (in their home country or in the refugee camp) or after migration (in the hosting country). No author related psychiatric symptoms to biological or genetic causes.

Thumbnail Table 2 The impact of negative experiences on mental health

Supportive experiences and coping strategies

Taking part in cultural activities and connecting with people from the same ethnic origins were related to welfare in some articles. Mr. K 4 4. Becker G, Beyene Y, Ken P. Health, welfare reform and narratives of uncertainty among Cambodian refugees. Cult Med Psychiatry. 2000;24(2):139-63. , a refugee from Cambodia settled in the USA, was less withdrawn after moving to a Cambodian area while Hassan 15 15. Rosenbaum B, Varvin S. The influence of extreme traumatization on body, mind and social relations. Int J Psychoanal. 2007;88(Pt 6):1527-42. , a Middle Eastern refugee in a Nordic country, stopped feeling so isolated after finding support and friendship in a family from the same region as his own. Being able to help other refugees to navigate the system bureaucracy, to use the available services and offer language support was meaningful to Ali in Australia 25 25. Deljo AK. Refugees encounter the legal justice system in Australia: a case study. Psychiatr Psychol Law. 2000;7(2):241-53. and to Veronique in the USA 31 31. Charlés LL. Home-based family therapy: an illustration of clinical work with a Liberian refugee. J Syst Ther. 2009;28(1):36-51. , both refugees from African countries.

On the other hand, Caaliya 33 33. Langellier KM. Performing Somali identity in the diaspora: “Wherever I go I know who I am”. Cult Stud. 2010;24(1):66-94. , a Somali woman in the USA, and Umm Zainap 35 35. Pedersen MH. Going on a class journey: the inclusion and exclusion of Iraqi refugees in Denmark. J Ethn Migr Stud. 2012;38(7):1101-17. , an Iraqi woman in Denmark, increased traditional and religious practices as a way of maintaining their identities in the different country. Continuing and increasing traditional practices in occupational activities was also reported as a supportive experience by Paw Law 38 38. Smith YJ, Stephenson S, Gibson-Satterthwaite M. The meaning and value of traditional occupational practice: a Karen woman’s story of weaving in the United States. Work. 2013;45(1):25-30. and Gabrielle 37 37. Green M. The need for cushions: trauma and resilience in the life of a refugee. Int J Psychoanal Self Psychol. 2013;8(2):133-44. . In the USA, Paw Law profited from the possibility of maintaining her weaving practice, weaving in groups and teaching this traditional Karen practice she had learned from her grandmother. In the groups, she could meet other Karen women, teach them how to weave and whilst weaving, talk about their lives and memories. She declared finding satisfaction, self-sufficiency and a sense of security when weaving. Gabrielle, a Congolese woman in Australia, benefited from a handicraft activity as well, even though it was alone at home. It also had a metaphoric meaning of overcoming her mother’s death. She was making cushions to sell and gave her mother’s name to her business as a way of honouring her.

A peculiar way of finding connection was reported by Ranndy 36 36. Quackenbush D, Krasner A. Avatar therapy: where technology, symbols, culture, and connection collide. J Psychiatr Pract. 2012;18(6):451-9. , a Libyan refugee in a Middle Eastern country who, besides reconstructing Libya in the virtual space of Second Life (a three-dimensional virtual world with a platform where users create their own characters and environment) 41 41. Linden Lab [Internet]. Second Life [cited 2018 Dec 12]. Available from: http://secondlife.com/ http://secondlife.com/... , used to chat with people from his country about politics via a political message board online.

There were many reports about how having the correct diagnosis and treatment for a health problem was another helpful experience for the refugees to go on with their lives. Although the Cambodian Mr. K 4 4. Becker G, Beyene Y, Ken P. Health, welfare reform and narratives of uncertainty among Cambodian refugees. Cult Med Psychiatry. 2000;24(2):139-63. had been in pain since 1992, with swollen ankles and knees, only in 1996 in the USA he was diagnosed with gout. Trung 30 30. Hinton DE, Nguyen L, Pollack MH. Orthostatic panic as a key Vietnamese reaction to traumatic events. The case of September 11, 2001. Med Anthropol Q. 2007;21(1):81-107. and Thach 24 24. Hinton DE, Hinton L, Tran M, Nguyen M, Nguyen L, Hsia C, et al. Orthostatic panic attacks among Vietnamese refugees. Transcult Psychiatry. 2007;44(4):515-44. , both from Vietnam, presented a similar story. They had the diagnosis of a weak heart and were having cardiac stimulant medication prescribed by a Vietnamese physician when they moved out. In an American psychiatric clinic, they received the correct diagnosis of orthostatic panic attack, an expression of PTSD. A better treatment was also received in the hosting country by Veronique 31 31. Charlés LL. Home-based family therapy: an illustration of clinical work with a Liberian refugee. J Syst Ther. 2009;28(1):36-51. . She was shot in both legs when caught in crossfire in a refugee camp in the Ivory Coast. At the hospital there, her legs were badly repaired. In the USA, she had three surgeries to fix the damage which improved her ability to walk. Ms. X 34 34. Vongkhamphra EG, Davis C, Adem N. The resettling process: a case study of a Bantu refugee’s journey to the USA. Int Soc Work. 2010;54(2):246-57. , from Somalia, also benefited from the correct diagnosis in the USA. She stated that, for years, she was misdiagnosed in hospitals at the refugee camp and in less than one month, in the new country, she had a precise diagnosis and started treatment.

Another important support highlighted as presenting a positive impact on the subjects’ well-being was the social and financial one. In the USA, Mr. K 4 4. Becker G, Beyene Y, Ken P. Health, welfare reform and narratives of uncertainty among Cambodian refugees. Cult Med Psychiatry. 2000;24(2):139-63. from Cambodia and Ms. X 34 34. Vongkhamphra EG, Davis C, Adem N. The resettling process: a case study of a Bantu refugee’s journey to the USA. Int Soc Work. 2010;54(2):246-57. , a Somali Bantu refugee, depended on the Supplemental Social Assistance (a financial aid) to have an income. They had a chronic illness that prevented them from working and were able to find a system that provided for all their basic needs and those of their family, like housing, education and healthcare. In the same country, Paw Law 38 38. Smith YJ, Stephenson S, Gibson-Satterthwaite M. The meaning and value of traditional occupational practice: a Karen woman’s story of weaving in the United States. Work. 2013;45(1):25-30. , from Burma, received social support to continue weaving, sell her products and receive English classes. That had an important impact on the feeling of safety on their lives.

Experiences of mental health treatment

Most of the studies emphasise the need of psychological or psychiatric treatment to deal with the mental problems faced by the subjects. Some authors stated the importance of combining treatment with social support to deal with multiple barriers such as language, employment, housing, financial aid, acquiring legal documents and family reunification.

Among those in need of psychological treatment is Miss V 26 26. Rechtman R. Stories of trauma and idioms of distress: from cultural narratives to clinical assessment. Transcult Psychiatry. 2000;37(3):403-15. , a Khmer woman living in France. Through therapy, she found a way to handle and express conflicting feelings related to her cultural background. In her culture, it was unacceptable to show objection towards her father and her stepmother, even though she was angry about the fact that her father had left her and her mother in Cambodia and started a new life and a new family in France. Now that she had left her mother to join her father, it became unbearable to her to deal with the conflicting feelings. As she could not consciously acknowledge her anger and disapproval, it was manifested by her symptoms.

Conflicting feelings due to cultural background were also a problem to Thuy 5 5. Phan LT, Rivera ET, Roberts-Wilbur J. Understanding Vietnamese refugee women’s identity development from a sociopolitical and historical perspective. J Couns Dev. 2005;83(3):305-12. . She was able to work on them in therapy, as well. She was raised in the Vietnamese tradition, although her family had moved to the USA when she was three years old. She identifies mostly with American culture so when she was to marry an American man, she wanted to have an American wedding party, but her parents insisted that she should have a traditional Vietnamese celebration. Her disagreement with her mother and her difficulties in defining her identity developed into anxiety symptoms. In therapy, she was able to understand her bicultural identity and develop her own way to deal with traditional rituals. As a result, her symptoms disappeared.

Six years of psychoanalysis provided the main support received by Hassan 15 15. Rosenbaum B, Varvin S. The influence of extreme traumatization on body, mind and social relations. Int J Psychoanal. 2007;88(Pt 6):1527-42. after moving from the Middle East and starting a new life in a Nordic country. It helped him to trust and connect with people again and to overcome guilt and conflicting feelings from his past. Gabrielle 37 37. Green M. The need for cushions: trauma and resilience in the life of a refugee. Int J Psychoanal Self Psychol. 2013;8(2):133-44. , the woman from DRC, also found her main support in psychotherapy during the tough moments in Australia. She suffered many violent attacks and rape, related to xenophobia. She was unable to conceive and was re-traumatized during a procedure in a gynaecological clinic. When she told her mother the experiences she had endured, her mother had a heart attack and died some weeks later. Gabrielle was overwhelmed and life was very difficult for her at that moment. In therapy, she felt that she was not suffering in silence and was supported to find a way to move on. Nina 6 6. Fitzpatrick F. A search for home: the role of art therapy in understanding the experiences of Bosnian refugees in western Australia. Art Ther (Alex). 2002;19(4):151-8. , a Bosnian refugee, also benefited from a psychological intervention of art therapy to deal with her losses, suffering and difficulties in expressing emotions, and presented a positive outcome from the treatment.

Virtual psychotherapy was reported as a supportive care for Ranndy 36 36. Quackenbush D, Krasner A. Avatar therapy: where technology, symbols, culture, and connection collide. J Psychiatr Pract. 2012;18(6):451-9. , who found a very particular way of dealing with all the difficulties of being a refugee. He started to live a new life in the virtual world of Second Life . Although it might have been seen as an avoidance mechanism at the beginning, it was very interesting how he managed a self-reconstruction through the activities he engaged on in Second Life . He sought virtual psychotherapy and it helped him to get back to the real world. For the interim, he also started to build his virtual native land of Libya as a tribute to his people. In addition, he engaged in a virtual relationship, which was short-lived as he suggested meeting his girlfriend in the real life. Although unsuccessful, it was a positive step related to his former behaviour.

Psychiatric and psychological treatment together were reported as an important support to overcome PTSD symptoms by Mr. A 32 32. Franco-Paredes C. An unusual clinical presentation of posttraumatic stress disorder in a Sudanese refugee. J Immigrant Minor Health. 2010;12(2):267-9. , from Sudan, and Zaid 39 39. Jensen B. Treatment of a multitraumatized tortured refugee needing an interpreter with exposure therapy. Case Rep Psychiatry. 2013;2013:1-8. , from Iraq. However, three refugees did not present total recovery, although benefiting from treatment: Trung 30 30. Hinton DE, Nguyen L, Pollack MH. Orthostatic panic as a key Vietnamese reaction to traumatic events. The case of September 11, 2001. Med Anthropol Q. 2007;21(1):81-107. and Thach 24 24. Hinton DE, Hinton L, Tran M, Nguyen M, Nguyen L, Hsia C, et al. Orthostatic panic attacks among Vietnamese refugees. Transcult Psychiatry. 2007;44(4):515-44. , two Vietnamese refugees, were cared for orthostatic panic attack with psychiatric treatment. The episodes decreased in severity and frequency after therapy, but were still present. Ali 25 25. Deljo AK. Refugees encounter the legal justice system in Australia: a case study. Psychiatr Psychol Law. 2000;7(2):241-53. , from the Horn of Africa, after being re-traumatized by the encounter with the Australian police, had to start psychiatric treatment, take psychotropic medication and counselling. He presented a good, but not complete recovery, as well.

Moreover, some subjects were presented as in need of a combined approach of psychosocial support. Marina 14 14. Schulz PM, Marovic-Johnson D, Huber LC. Cognitive-behavioral treatment of rape- and war-related posttraumatic stress disorder with a female, Bosnian refugee. Clin Case Stud. 2006;5(3):191-208. , a Bosnian woman living in the USA, was assisted by cognitive-behavioural therapy and psychiatric treatment with antidepressants to overcome PTSD but she also received social support, starting an English language course, a gardening programme and obtained information about the healthcare system in the hosting country. At the end of therapy and in the follow-ups, she reported being well and presenting a good quality of life. In the same hosting country, Veronique 31 31. Charlés LL. Home-based family therapy: an illustration of clinical work with a Liberian refugee. J Syst Ther. 2009;28(1):36-51. , the refugee from Liberia, had her quality of life improved by psychosocial care, as well. She relied on someone to talk to about her experiences as a refugee, to help her to apply for a vocational training programme to find a job and to deal with the paperwork to take her husband to join her, in the USA. Djo 40 40. Medeiros GC, Sampaio D, Sampaio S, Lotufo-Neto F. Mental health of refugees: report of a successful case in Brazil. Rev Bras Psiquiatr. 2014;36(3):274-5. , from DRC, after 3 months of only pharmacological treatment, reported worsening of symptoms. He had to receive multiple support to completely overcome a PTSD and depression. He started supportive psychotherapy for 6 months in Brazil, received legal aid to gain legal refugee status, financial aid for 6 months, specialised accommodation for 12 months and was helped with housing transition. Furthermore, he began an intensive language course, received educational support for college and continued medical treatment with antidepressants.

However, one manuscript reported a treatment of a refugee that did not achieve any mental rehabilitation. Summerfield 27 27. Summerfield D. War, exile, moral knowledge and the limits of psychiatric understanding: a clinical case study of a Bosnian refugee in London. Int J of Soc Psychiatry. 2003;49(4):264-8. described how Samir, from Bosnia, diagnosed with PTSD and depressive disorder, presented no improvement after 3 years and 5 months of psychiatric treatment and rehabilitation. He had lived for 3 years under threat of torture and murder before he and his family were banished from their country for being Muslims. He lost his house and his country. His brother and his mother resettled in Denmark while he and his family were resettled in the United Kingdom. The symptoms started after arrival in London. He was prescribed different classes of anti-depressants and medication for sleep, but no changes were presented. During all his time in therapy, there were two episodes of slight improvement. Both were after two trips related to his past; one to the Isle of Wight, where he saw an old mill that reminded him of Bosnia and the other one to the city of Zvornik, where he was able to see his old house, although it was occupied by a Serb dweller. Yet Samir’s improvement did not last, the symptoms worsened again and until September 2000 he was still presenting almost the same clinical state as at the beginning of treatment.

After examining all the 22 refugees’ stories, a conclusion is certain: refugees are survivors. Reading their individual narratives gave evidence to this statement made by Nieves-Grafals 13 13. Nieves-Grafals S. Brief therapy of civil war-related trauma: a case study. Cultur Diver Ethnic Minor Psychol. 2001;7(4):387-98. and Schulz et al. 14 14. Schulz PM, Marovic-Johnson D, Huber LC. Cognitive-behavioral treatment of rape- and war-related posttraumatic stress disorder with a female, Bosnian refugee. Clin Case Stud. 2006;5(3):191-208. This study also pointed out that generally, refugees do present resilience, individual resources and abilities to deal with inconceivable difficulties, as claimed by Charlés, Hooberman, Rosenfeld, Rasmussen and Keller 42 42. Hooberman J, Rosenfeld B, Rasmussen A, Keller A. Resilience in trauma‐exposed refugees: the moderating effect of coping style on resilience variables. Am J Orthopsychiatry. 2010;80(4):557-63. and Schweitzer, Greenslade, and Kagee 31 31. Charlés LL. Home-based family therapy: an illustration of clinical work with a Liberian refugee. J Syst Ther. 2009;28(1):36-51. , 42 42. Hooberman J, Rosenfeld B, Rasmussen A, Keller A. Resilience in trauma‐exposed refugees: the moderating effect of coping style on resilience variables. Am J Orthopsychiatry. 2010;80(4):557-63. , 43 43. Schweitzer R, Greenslade J, Kagee A. Coping and resilience in refugees from the Sudan: a narrative account. Aust N Z J Psychiatry. 2007;41(3):282-8. . Most of them were subjected to inhumane conditions. They were taken away from their most private and intimate belongings, people, environment and experiences – their history. The effect of having the place called ‘home’ destroyed has an important impact on their identity and must be considered when working with this population. Samir could not overcome this scar on his soul and did not have his mental state improved after years of treatment. The impossibility of defending his family and household from perpetrators was unbearable to him. To move on would imply that he had accepted what had happened to him. “Samir had not lost his mind, but his world” 27 27. Summerfield D. War, exile, moral knowledge and the limits of psychiatric understanding: a clinical case study of a Bosnian refugee in London. Int J of Soc Psychiatry. 2003;49(4):264-8. . With traumatised people, restoring their belief in humanity might be the greatest, but challenging, contribution that a therapist can make 13 13. Nieves-Grafals S. Brief therapy of civil war-related trauma: a case study. Cultur Diver Ethnic Minor Psychol. 2001;7(4):387-98. .

Grief or bereavement is a common emotion due to all the loss they had suffered. This expression might be present immediately, or much later, after arriving in the safe haven, so it does not imply that those who express these feelings immediately will struggle more with the cultural integration while the others will not 16 16. Wojcik W, Bhugra D. Loss and cultural bereavement. In: Bhugra D, Craig T, Bhui K (Eds.). Mental health of refugees and asylum seekers. Oxford: Oxford University Press; 2010. p. 211-23. , 44 44. Momartin S, Silove D, Manicavasagar V, Steel Z. Complicated grief in Bosnian refugees: associations with posttraumatic stress disorder and depression. Compr Psychiatry. 2004;45(6):475-82. , 45 45. Nickerson A, Liddell BJ, Maccallum F, Steel Z, Silove D, Bryant RA. Posttraumatic stress disorder and prolonged grief in refugees exposed to trauma and loss. BMC Psychiatry. 2014;14:106. . The case studies show that even when refugees are able to move on, there is no certainty about their future mental health because there is no prediction about what will trigger the trauma again, especially because trauma is not only related to the real aspects of the events one has lived but to the meaning that the subject gives to it 46 46. Bistoen G, Vanheule S, Craps S. Nachträglichkeit: a Freudian perspective on delayed traumatic reactions. Theory Psychol. 2014;24(5):668-87. 47. Briole G. L’événement traumatique. Mental. 1995;1:105-20. - 48 48. Zarowsky P. Un point de forclusion. Pourquoi ne suis-je pas mort? In: Henry F, Jolibois M, Miller JA (Eds.). Le conciliabule d’Angers. Paris: Agalma Éditeur diffusion Le Seuil; 1997. p. 179-84. . “Even if refugees have lived the same events, this does not mean that they have experienced the same trauma” 26 26. Rechtman R. Stories of trauma and idioms of distress: from cultural narratives to clinical assessment. Transcult Psychiatry. 2000;37(3):403-15. . Most important is how the experience is signified (or unable to be) at the moment when it happens and re-signified in the future, in relation to any new experience a refugee might have after arriving in the new country 46 46. Bistoen G, Vanheule S, Craps S. Nachträglichkeit: a Freudian perspective on delayed traumatic reactions. Theory Psychol. 2014;24(5):668-87. .

Ali 25 25. Deljo AK. Refugees encounter the legal justice system in Australia: a case study. Psychiatr Psychol Law. 2000;7(2):241-53. , for instance, was doing extremely well in his resettlement process in Australia. He was reunited with his family, found a job and was helping other refugees to deal with the system there, until he started to have a problem with his manager and had his flat raided by the police. These episodes violated his assumption of safety in the new country and were perceived as connected to the same violence he had suffered in his home country. The old ghosts of his soul were awakened. Consequently, he started to present PTSD symptoms and had to seek psychiatric treatment.

Concerning the impact of the resettlement journey on mental health, it is also important to consider the acculturation process that each refugee endures. The acculturation process relates to the degree of involvement presented by migrants with the culture of the host society and the culture of origin, which gives an understanding of their level of functioning and their needs of support in the new location. Four models of migrants’ behaviour in the host society have been categorised: they integrate within its culture, maintaining their traditions and acquiring new ones; they assimilate the dominant cultural aspects, actively participating in it and leaving their original custom behind; they reject the new culture holding onto their traditions, increasing traditional habits; or they marginalise themselves from both cultures, presenting low interest in relationships with people sharing their original culture or the majority culture 49 49. Rohlof H, Knipscheer JW, Kleber RJ. Use of the cultural formulation with refugees. Transcult Psychiatry. 2009;46(3):487-505. , 50 50. Ruiz P, Bhugra D. Refugees and asylum seekers: conceptual issues. In: Bhugra D, Craig T, Bhui K (Eds.). Mental health of refugees and asylum seekers. Oxford: Oxford University Press; 2010. p. 1-8. .

There is no better model to be followed and outcomes will depend on how individuals manage their new circumstances, but it is a sign of difficulties when the refugee is denying one of the cultures that are part of his or her history (the original or the hosting one). The therapist may become a bridge to the refugees’ hosting country, helping in the adaptation process, but also a bridge of acceptance of their traditions, their culture, their background stating that it is part of who they are. It is important for health works to present a sound knowledge of the patient’s culture and also of historical issues related to his or her home country 13 13. Nieves-Grafals S. Brief therapy of civil war-related trauma: a case study. Cultur Diver Ethnic Minor Psychol. 2001;7(4):387-98. , 49 49. Rohlof H, Knipscheer JW, Kleber RJ. Use of the cultural formulation with refugees. Transcult Psychiatry. 2009;46(3):487-505. .

Some refugees increase traditional practices as a way of maintaining their identities. It might be a way of overcoming their expressed sense of loss of meaning in everyday life, as claimed by Charlés 31 31. Charlés LL. Home-based family therapy: an illustration of clinical work with a Liberian refugee. J Syst Ther. 2009;28(1):36-51. . Pedersen 35 35. Pedersen MH. Going on a class journey: the inclusion and exclusion of Iraqi refugees in Denmark. J Ethn Migr Stud. 2012;38(7):1101-17. reported how Umm Zainap, the only person in her Iraqi family who was a refugee in Europe, became more preoccupied with living according to the Qur’an, taking part in Muslim rituals learned in Denmark from a Muslim community. The author makes a comparison with her brother who was living in Syria and whose daughters did not wear veils. To Umm Zainap, joining the activities at the mosque and preserving the Muslim traditions were also a way of maintaining her middle-class identity, especially because in Europe she had experienced downward social mobility.

The construction of an identity has many intricacies and in exile it includes more aspects that must be considered, as presented in the case of Thuy 5 5. Phan LT, Rivera ET, Roberts-Wilbur J. Understanding Vietnamese refugee women’s identity development from a sociopolitical and historical perspective. J Couns Dev. 2005;83(3):305-12. . The difficulties of being a bicultural woman only came to the surface when she was going to marry an American man. Her identification with the American culture did not protect her from suffering when having to decide between a Vietnamese traditional celebration or an American one.

On the other hand, Caaliya, a Somali young woman, was able to declare: “Wherever I go, I know who I am” 33 33. Langellier KM. Performing Somali identity in the diaspora: “Wherever I go I know who I am”. Cult Stud. 2010;24(1):66-94. , explaining the importance of her ethnic identity, especially while living in a place where Somalis were not the majority. She had decided to maintain the Muslim tradition of wearing a veil even though she showed disagreement to other behaviours from her culture. Living in America, she felt free to be a Muslim, but also benefited from literacy and a higher education, showing her manner of integrating both cultures in her identity.

Rosenbaum and Varvin 15 15. Rosenbaum B, Varvin S. The influence of extreme traumatization on body, mind and social relations. Int J Psychoanal. 2007;88(Pt 6):1527-42. explain that connecting with people with the same origins helps to symbolise the past, the present and the future after suffering traumatic experiences in homeland and in the new country. The experience of suffering alone is even more devastating. Therefore, social support becomes important to overcome trauma.

Additionally, it is necessary to be aware of how the human psyche operates and that cultural differences are not the only possible understanding to every symptom expressed by refugees, as a symptom might use a cultural explanation to hide a deeper conflict. Rechtman 26 26. Rechtman R. Stories of trauma and idioms of distress: from cultural narratives to clinical assessment. Transcult Psychiatry. 2000;37(3):403-15. presented the case of Miss V, that could have her symptoms understood by the fact that in Cambodia it was not acceptable to show disagreement towards her father, but in a deeper level they also meant that she was identifying with her father in the abandonment of her mother. For a good understanding of refugees’ mental health, it is essential that health workers focus on the search of the singular experience lived by each patient and how they give meaning to it.

CONCLUSIONS

Focusing on the refugees’ stories showed the importance of recognising the uniqueness of each individual, the different types of support that were effective for each person and gave an understanding of how they ‘recreated’ their lives and of how they dealt with all the difficulties they had experienced. They revealed stories of horror, but also resilience and the ability to survive. The impact of their experiences on their mental health is usually present and important.

The approach offered to this group and reported as the most effective to deal with such an impact was the holistic multidimensional method that, besides health treatment, also considers the cultural background and social interactions as helpful when reconstructing a new life. In addition, practical assistance was reported as also having a strong influence on their mental health, when helping them to deal with housing, employment, financial subsidy, support with learning the new language and taking part in social activities. Therefore, the most helpful practice health works must comply to is to consider the particular needs of each refugee demanding treatment and address them as important priorities.

Finally, the top 5 hosting countries of refugees in 2017 according to UNHCR 1 1. United Nations High Commissioner for Refugees. Global trends: forced displacement in 2017 [Internet]. Geneva: CH UNHCR. The UN Refugee Agency; 2018 [cited 2018 Oct 20]. Available from: http://www.unhcr.org/5b27be547.pdf/. http://www.unhcr.org/5b27be547.pdf/... , were Turkey (with 3.5 million refugees), Pakistan (1.4 million), Uganda (1.4 million), Lebanon (998,900) and Islamic Republic of Iran (979,400). However, in this review only one study described the experience of a refugee in a neighbouring country 36 36. Quackenbush D, Krasner A. Avatar therapy: where technology, symbols, culture, and connection collide. J Psychiatr Pract. 2012;18(6):451-9. , and only two more related the experience of a refugee in a non-developed country 37 37. Green M. The need for cushions: trauma and resilience in the life of a refugee. Int J Psychoanal Self Psychol. 2013;8(2):133-44. , 40 40. Medeiros GC, Sampaio D, Sampaio S, Lotufo-Neto F. Mental health of refugees: report of a successful case in Brazil. Rev Bras Psiquiatr. 2014;36(3):274-5. . Most research comes from the USA, Canada, Australia and European countries. This does not reflect the state of refugees around the world. There is an urgent demand for international publications concerning the experiences of this people who travel mostly to neighbouring and non-developed countries.

ACKNOWLEDGEMENTS

The authors would like to thank the Wolfson Institute of Queen Mary University of London and its lecturers for their important contribution to this study and the first author would like to express her gratitude to Paulo Mota, Angela Pequeno and Rodrigo da Silva Maia for their significant support.

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Publication Dates

  • Publication in this collection 26 Aug 2019
  • Date of issue Apr-Jun 2019
  • Received 18 Feb 2019
  • Accepted 19 July 2019

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  • http://orcid.org/0000-0003-2078-1791
  • http://orcid.org/0000-0001-9714-477X
  • Address for correspondence: Karin Juliane Duvoisin Bulik. Centro Universitário Facex, Departamento de Psicologia Rua Orlando Silva, 2896, Capim Macio 59080-020 – Natal, RN, Brazil Telephone: +55 (84) 99974-9394 E-mail: [email protected]
  • INDIVIDUAL CONTRIBUTIONS Karin Juliane Duvoisin Bulik – Contributed significantly to the conceiving and design of the study, methodological approach, analysis and interpretation of the data, elaboration and revision of the article and approved the final version to be published. Erminia Colucci – Supervised the study, contributed significantly to the methodological approach, analysis and interpretation of the data, revision of the content and approved the final version to be published
  • CONFLICTS OF INTEREST The authors report no conflicts of interest.

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  2. The Refugee ba1st year 2nd sem. long Question Answer |the refugee by K.A. Abbas |S.R. Study Solution

  3. The War On Gaza, Hamas and Political Islam feat. Mohammed Sulaiman

  4. Challenging Refugee Representations: a Workshop for NGOs

  5. The Jenin refugee camp case

COMMENTS

  1. What Is a Case Study?

    When you’re performing research as part of your job or for a school assignment, you’ll probably come across case studies that help you to learn more about the topic at hand. But what is a case study and why are they helpful? Read on to lear...

  2. Why Are Case Studies Important?

    Case studies are important because they help make something being discussed more realistic for both teachers and learners. Case studies help students to see that what they have learned is not purely theoretical but instead can serve to crea...

  3. What Are Some Examples of Case Studies?

    Examples of a case study could be anything from researching why a single subject has nightmares when they sleep in their new apartment, to why a group of people feel uncomfortable in heavily populated areas. A case study is an in-depth anal...

  4. a case study of refugee identity in the Czech Republic. Kari Burnett

    Please help refugees in need. Donate now.

  5. Examples & Case Studies

    Afghan refugee sisters in Isfahan go to school for the first time. © UNHCR/Mohammad Hossein Dehghanian. Case Study - Guardianship in Greece. Case study on how

  6. Case Studies

    Here is a selection of real life stories from refugees we are proud to have helped.

  7. refugees-what-s-the-story-case-study-.pdf

    asylum policy without demonising asylum seekers and refugees? Why do

  8. Stories Archive

    Refugee Council. Supporting and empowering refugees. Quick links. About

  9. Case Studies

    Case Study 15: Farouk. Farouk, 15 years old and in Year 9. Last year he came to Australia on a Humanitarian Visa with his parents, his older brother (17) and

  10. Hamburg, Germany: A Case Study of Refugees in Towns

    In Hamburg, the influx of 55,000 asylum seekers exacerbated shortages of social housing units. Consequently, the national government approved an unprecedented

  11. Case study: Nian Vung, a refugee caned in Malaysia after fleeing

    Under Malaysian law, Nian Vung was considered to be an illegal immigrant, because Malaysia has not ratified the 1951 Refugee Convention and refugees have no

  12. 7.3 Case Studies

    Case 2 – Suicide Ideation. Five days after arrival to Canada from a refugee camp in Bhutan, a refugee woman isolates herself in her room. She is 36 years old.

  13. Case Study. Enhancing protection of refugee and migrants rights in

    This Case Study from the Middle East and North Africa (MENA) region covers the issue of refugee and migrant rights. In population displacements – such as

  14. a systematic review of case studies Refugees, resettlement ...

    Focusing on the refugees' stories showed the importance of recognising the uniqueness of each individual, the different types of support that were effective for