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Materials Handling Management:A Case Study

Profile image of Gabriel Sperandio  Milan

2013, Journal of Operations and Supply Chain Management

The highly competitive environment, linked to the globalization phenomena, demands from companies more agility, better performance and the constant search for cost reduction. The present study focused on improvements in internal materials handling management, approaching the case of a large company in the automotive industry. Materials handling is intrinsically associated with production flow. Because of this, it has direct influence on transit time, resources usage, and service levels. The objective was to evaluate, in a systematic way, the impact of implemented changes in materials handling management on the internal customers' perceptions of cost, safety in service, service reliability, agility and overall satisfaction. A literature review preceded a case study in the company's manufacturing unit and the questionnaires were completed by 26 employees directly involved in the process. Analyzing the answers, it was possible to suggest that internal customers understood that the new...

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Global competitiveness leads industry to meet the customer needs by short lead time to market and quality products with low prices. Survival in such a market can be accomplished by either adopting latest technologies or improving the existing systems to the best possible level. Acquiring these technologies need heavy investments and consistent demands due to which small and medium industries skip this option and tend to opt for other choice that is: improve the existing system. Material handling activities contributes a significant investment in production cost. Effective handling system reduces total production cost while considering ergonomics issues improves the productivity. This paper presents a conceptual framework with material handling systems design and the effects of human factors to improve productivity by reducing cost and optimizing quality. The framework provides a general methodology for analyzing a manufacturing/production line. Procedure for its implementation is di...

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